St Augustine Manor
Public records show a registered, tax-exempt organization in good standing.
What it says it does
St. Augustine Health Ministries continues the healing ministry of Christ by promoting the quality of life and independence of each person entrusted to our care through a continuum of health care and related services to the chronically ill and aging of our community with special concern for the poor. We promote the sacredness of life in a community that celebrates purpose, individuality, companionship and well-being.
- Income
- $48.4 million
- Spending
- $49.5 million
- Spent on programs
- 92%
- Reserves
- 2.5 months of spending
- Largest source of income
- fees for its services, 91%
- Employees
- 775
- Volunteers
- 165
- Highest pay
- $313,553, president/ceo ex-officio trustee
Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Financial health
Fair: 64 out of 100. Higher than 50% of charities in its peer group (human services, $10m to $100m).
Reserves
10 of 35Spendable reserves would cover 2.5 months of spending.
Debt
16 of 20It owes 19% of what it owns.
Living within its means
8 of 15Spending exceeded income by 2% of income.
Income trend
15 of 15Income rose 6% on the year before.
Spending floor
15 of 1592% of spending went to programs and raising each dollar of donations cost 3 cents.
Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Governance
Strong: 90 out of 100. Higher than 16% of charities in its peer group (human services, $10m to $100m).
Independent board
25 of 2521 of 22 voting board members are independent.
Conflict of interest policy
15 of 15Has a written conflict of interest policy.
Whistleblower policy
8 of 8Has a written whistleblower policy.
Record keeping policy
7 of 7Has a written policy on keeping and destroying records.
Board minutes
5 of 5Keeps minutes of board meetings.
Board sees the tax return
0 of 10Did not give the board a copy of this return before filing it.
Pay set independently
5 of 5Sets its chief executive's pay through independent review and comparison.
Independent check of accounts
15 of 15Its accounts were audited by an independent accountant.
No reported misuse
10 of 10Reports no diversion of assets, excess benefits or loans to insiders.
Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Impact evidence
Describes programs. Its tax return describes what it does but we have found no measurable results in it.
Programs described in its return (4)
- $32.8 million spent. Skilled Nursing Home Care: 220 bed skilled nursing facility with an in-house Pharmacy and on-site dialysis. Because of our stellar survey history, St. Augustine Manor was chosen by CMS for a new Risk-Based Survey (RBS) process for which only 10% of eligible facilities get chosen. Federal surveyors oversee Ohio Department of Health surveyors in this process. St. Augustine Manor participated in this experimental RBS process in May 2024 and fared well receiving only 3 low level, low in scope and severity, citations. Since 2023, any/all complaint surveys conducted were unsubstantiated. All patient floors were remodeled/renovated in 2015, including our 67 bed skilled care unit. A Respiratory Wing was added in 2018 and renovations to the rest of the building continue into 2025. We consistently are a 4 star facility according to CMS ratings. We placed 41st on the Plain Dealer's top 50 work places for mid-sized companies, and were the only Skilled Nursing Facility to make the list. We specialize in Pulmonary Care, Rehabilitation, Cardio Vascular Diseases, Infectious Diseases, Wound Care, HIV Care, Respiratory and Clinically-Complex Nursing Care. We partnered with all major hospital systems in greater Cleveland ensuring seamless transitions to a sub-acute setting for patients who are followed by the system's attending physician. We had 390 new admissions in 2024 and provided almost $7.3 million of uncompensated care.
- $8.4 million spent. Medicare-Certified Hospice: Community hospice services extending beyond Cuyahoga County into Lorain, Medina, Summit, Geauga and Lake Counties, as well as a recently remodeled 30 bed inpatient facility with mostly private rooms. With an average daily census of over 93 patients, Holy Family Home/Hospice served over 575 patients in 2024 ranging in age from 34 to 107 and provided over $1 million of free charity care. Holy Family Home has expanded its services to provide palliative care to the community through Holy Family Home Health Care. Holy Family Hospice systematically scores well on patient and family satisfaction surveys, as 96.1% of families who have used our services would recommend Holy Family Hospice to their friends and relatives.
- $3.7 million spent. Assisted Living Facility: St. Augustine Towers is a licensed residential care facility with 100 apartments, daily Mass in our chapel on site, and a capacity to serve 110 residents. The Towers focuses on their mission to serve the underserved and downtrodden populations in our communities. The Towers was well below average for the number of citations during a survey conducted by the Ohio Department of Health. St. Augustine Towers consistently scores well on patient and family satisfaction surveys, as 97% of residents who have used our services would recommend St. Augustine Towers to their friends and relatives. The Towers had a perfect survey in November 2024 conducted by Western Reserve Area on Aging. The Towers has been a part of the Medicaid Assisted Living waiver program through WRAAA since 2007. We served an average of 66 residents a month under this program which allows a qualified AL waiver recipient to receive rent subsidies affording them an apartment and all offered amenities. The Towers also serves persons with a VA benefit earned during armed conflict for which the veteran or the spouse receives a monthly stipend that is used for rent. The Towers is contracted with the PACE program, a Medicaid waiver program that also subsidizes qualified AL waiver recipients to afford monthly rent and provides physician services and medical care allowing residents to age in place. Our 2024 occupancy of 93.3% is well above both national and state averages demonstrating our consistently high resident/family satisfaction evidencing a successful post-covid recovery.
- $593,648 spent. Home Health Care Agency and other programs.
Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Legitimacy checks
Is it registered with the IRS? Passed.
Listed in the IRS master file of tax-exempt organizations as a 501(c)(3) charitable organization.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.
Has the IRS revoked its tax-exempt status? Passed.
Not on the IRS automatic revocation list.
Source: Automatic revocation of exemption list, Internal Revenue Service, file dated October 13, 2026.
Are donations tax-deductible? Worth knowing.
Not individually listed by the IRS as eligible, which is usual for local chapters covered by a parent organization's exemption. The master file records contributions to it as deductible.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.
Is it keeping up with its IRS filings? Passed.
Most recent return on file covers the year ending December 2024.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.
How long has it been tax-exempt? Passed.
Recognized by the IRS since March 1946.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.
Is it in good standing with state regulators? Passed.
Not on California's list of charities barred from soliciting. Other states are not yet checked.
Source: May Not Operate or Solicit for Charitable Purposes list, California Attorney General, Registry of Charities and Fundraisers, file dated October 21, 2026.
Ratings and checks are our reading of public records, using the published method. They are not a statement about anyone's honesty. If you work for this organization, you can send corrections or results, confirm you want gifts through Veridonate, or ask to be removed from giving.