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Goodwill Industries of Akron Inc

EIN 34-0252230 · Akron, OH

Public records show a registered, tax-exempt organization in good standing.

LegitimacyPassesRegistration and standingFinancial healthGood72 out of 100GovernanceStrong90 out of 100Impact evidenceDescribes programsHow well its results are evidenced

What it says it does

GOODWILL INDUSTRIES OF AKRON, OHIO, INC IS A NOT-FOR-PROFIT CORPORATION THAT HELPS INDIVIDUALS PREPARE FOR, FIND, AND RETAIN EMPLOYMENT. GOODWILL SERVES THE FIVE-COUNTY REGION OF SUMMIT, PORTAGE, MEDINA, ASHLAND, AND RICHLAND. GOODWILL HELPS TO DIRECTLY STRENGTHEN THE REGION'S WORKFORCE THROUGH ITS EMPLOYMENT PROGRAMS AND INDIRECTLY THROUGH THE NET PROCEEDS FROM ITS RETAIL OUTLETS AND CONTRACT SERVICES DIVISION.

Income
$28.8 million
Spending
$28.7 million
Spent on programs
89%
Reserves
5.4 months of spending
Largest source of income
fees for its services, 80%
Employees
1,107
Volunteers
342
Highest pay
$213,984, president & ceo

Source: Form 990 for the year ending December 31, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Financial health

Good: 72 out of 100.

  • Reserves

    20 of 35

    Spendable reserves would cover 5.4 months of spending.

  • Debt

    10 of 20

    It owes 34% of what it owns.

  • Living within its means

    12 of 15

    Income exceeded spending by 0% of income.

  • Income trend

    15 of 15

    Income rose 6% on the year before.

  • Spending floor

    15 of 15

    89% of spending went to programs and raising each dollar of donations cost 2 cents.

Source: Form 990 for the year ending December 31, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Governance

Strong: 90 out of 100.

  • Independent board

    25 of 25

    27 of 27 voting board members are independent.

  • Conflict of interest policy

    15 of 15

    Has a written conflict of interest policy.

  • Whistleblower policy

    8 of 8

    Has a written whistleblower policy.

  • Record keeping policy

    7 of 7

    Has a written policy on keeping and destroying records.

  • Board minutes

    5 of 5

    Keeps minutes of board meetings.

  • Board sees the tax return

    0 of 10

    Did not give the board a copy of this return before filing it.

  • Pay set independently

    5 of 5

    Sets its chief executive's pay through independent review and comparison.

  • Independent check of accounts

    15 of 15

    Its accounts were audited by an independent accountant.

  • No reported misuse

    10 of 10

    Reports no diversion of assets, excess benefits or loans to insiders.

Source: Form 990 for the year ending December 31, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Impact evidence

Describes programs. Its tax return describes what it does but we have found no measurable results in it.

Programs described in its return (3)
  1. $21.4 million spent. ITEMS ARE DONATED FROM GENEROUS DONORS THROUGH ITS RETAIL STORES, ATTENDED DONATION SITES, AND THROUGH ESTATE OR HOME PICKUPS. THE ITEMS ARE SOLD IN ITS 15 RETAIL STORES, BOUTIQUE, ONLINE THROUGH SHOPGOODWILL.COM, EBOOKS, OR AUTO AUCTIONS. ITEMS THAT ARE NOT SOLD IN RETAIL LOCATIONS ARE SOLD THROUGH AN OUTLET STORE. REMAINING UNSOLD DONATIONS ARE SOLD AS SALVAGE TO KEEP ITEMS FROM THE TRASH, AS WELL AS EARNING DOLLARS TO PROMOTE THE MISSION. A TOTAL OF 159 CLIENTS PARTICIPATED IN TRAINING OR EMPLOYMENT EXPERIENCE IN THE RETAIL DIVISION THROUGH WORK EXPERIENCE, WORK ADJUSTMENT, AND VOCATIONAL EVALUATION SERVICES IN 2025.
  2. $2.2 million spent. MISSION SERVICES INCLUDES A VAST ARRAY OF EMPLOYEE/EMPLOYER SERVICES FOR THE CAREER/JOB-SEEKER. THE GOODWILL INDUSTRIES OF AKRON, OHIO, INC. OFFERS CAREER EXPLORATION, ADVISING SERVICES, RESUME AND INTERVIEW PREPARATION, AS WELL AS SKILL IDENTIFICATION. FOR THE BUSINESS/EMPLOYER, WE OFFER RECRUITING, APPLICANT SCREENING, AND PRE-EMPLOYMENT TESTING. FOR THOSE IN NEED OF MORE INTENSIVE SERVICES, GOODWILL OFFERS THE FOLLOWING INDIVIDUALIZED SERVICES: ASSESSMENTS, ADJUSTMENTS, EVALUATIONS FOR INDIVIDUALS WITH VISUAL IMPAIRMENTS, JOB COACHING, PLACEMENT AND RETENTION, WORK EXPERIENCE, AND YOUTH PROGRAMS. WORKFORCE DEVELOPMENT ALSO HOSTS A RADIO READING PROGRAM SERVING THE VISUALLY IMPAIRED OR COGNITIVELY CHALLENGED IN THE AREA. THE ELIZABETH CLARK PROGRAM SERVES THOSE IN NEED IN OUR AREA WITH VOUCHERS TO OUR RETAIL LOCATIONS DURING 2025. WORKFORCE DEVELOPMENT REFERRED 728 PARTICIPANTS FOR PLACEMENT AND PLACED 706. IN TOTAL, IT SERVED 15,392 INDIVIDUALS, IN ADDITION TO 706 RECEIVING PLACEMENT SERVICES, 156 RECEIVED VOCATIONAL EVALUATIONS, ASSESSMENTS, AND ADJUSTMENTS; 394 PARTICIPATED IN YOUTH PROGRAMS; 298 PARTICIPATED IN JOB SKILLS CLASSES, JOB FAIRS AND WORKSHOPS; 5,350 RECEIVED JOB SEARCH ASSISTANCE AND EMPLOYER SERVICES, INCLUDING RECRUITMENT, SCREENING, TESTING, TRAINING AND OUTPLACEMENT; 163 RECEIVED JOB COACHING SERVICES; 8,325 RECEIVED OTHER SERVICES INCLUDING BUS PASSES, ELIZABETH CLARK EMERGENCY FUND GIFT CARDS, AND RADIO READING.
  3. $1.9 million spent. CONTRACT SERVICES INCLUDES ASSEMBLY OPERATIONS AND INDUSTRIAL SEWING AND IS CERTIFIED TO ISO 9001 2015. THIS PROGRAM SERVICE IS A PARTICIPANT IN THE STATE USE PROGRAM, PROVIDING ITEMS SUCH AS SAFETY VESTS, TOWELS, WASHCLOTHS, APRONS AND LAUNDRY BAGS. ITS SEWING DEPARTMENT ALSO OFFERS CUSTOMIZED INDUSTRIAL SEWING FOR AREA BUSINESSES. ASSEMBLY OPERATIONS OFFERS LOCAL BUSINESSES WITH INDIVIDUALIZED ASSEMBLY NEEDS, SUCH AS COLLATING, DIE-CUTTING, HEAT SHRINKING, PACKAGING, KITTING, DE-MANUFACTURING, RE-WORK, SORTING, LABELING AND PROTOTYPING. 16 INDIVIDUALS WERE PROVIDED TRAINING OR EMPLOYMENT EXPERIENCE IN 2025 THROUGH THE CONTRACTS DIVISION IN WORK EXPERIENCE, VOCATIONAL EVALUATION, AND WORK ADJUSTMENT.

Source: Form 990 for the year ending December 31, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Legitimacy checks

  1. Is it registered with the IRS? Passed.

    Listed in the IRS master file of tax-exempt organizations as a 501(c)(3) charitable organization.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  2. Has the IRS revoked its tax-exempt status? Passed.

    Not on the IRS automatic revocation list.

    Source: Automatic revocation of exemption list, Internal Revenue Service, file dated October 13, 2026.

  3. Are donations tax-deductible? Passed.

    On the IRS list of organizations eligible to receive tax-deductible contributions.

    Source: Publication 78 data: organizations eligible for tax-deductible contributions, Internal Revenue Service, file dated October 13, 2026.

  4. Is it keeping up with its IRS filings? Passed.

    Most recent return on file covers the year ending December 2025.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  5. How long has it been tax-exempt? Passed.

    Recognized by the IRS since February 1938.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  6. Is it in good standing with state regulators? Passed.

    Not on California's list of charities barred from soliciting. Other states are not yet checked.

    Source: May Not Operate or Solicit for Charitable Purposes list, California Attorney General, Registry of Charities and Fundraisers, file dated October 21, 2026.

Ratings and checks are our reading of public records, using the published method. They are not a statement about anyone's honesty. If you work for this organization, you can send corrections or results, confirm you want gifts through Veridonate, or ask to be removed from giving.