Caresource
Public records show a registered, tax-exempt organization in good standing.
What it says it does
CareSource ("the Company") is a nonprofit organization operating in Ohio. The Company was formed as a supporting organization, to act for the benefit of, and to carry out, the exempt purposes of its nonprofit, tax-exempt affiliates. (Continued on Schedule O)
- Income
- $1.5 billion
- Spending
- $1.3 billion
- Spent on programs
- 100%
- Reserves
- 20.2 months of spending
- Largest source of income
- fees for its services, 91%
- Employees
- 5,288
- Volunteers
- 0
- Highest pay
- $12.2 million, president & ceo, director
Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Financial health
Good: 81 out of 100. Higher than 73% of charities in its peer group (health care, over $100m).
Reserves
35 of 35Spendable reserves would cover 20.2 months of spending.
Debt
16 of 20It owes 18% of what it owns.
Living within its means
15 of 15Income exceeded spending by 16% of income.
Income trend
0 of 15Income fell 41% on the year before.
Spending floor
15 of 15100% of spending went to programs and raising each dollar of donations cost 0 cents.
Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Governance
Strong: 100 out of 100. Higher than 52% of charities in its peer group (health care, over $100m).
Independent board
25 of 258 of 9 voting board members are independent.
Conflict of interest policy
15 of 15Has a written conflict of interest policy.
Whistleblower policy
8 of 8Has a written whistleblower policy.
Record keeping policy
7 of 7Has a written policy on keeping and destroying records.
Board minutes
5 of 5Keeps minutes of board meetings.
Board sees the tax return
10 of 10Gave the board a copy of this return before filing it.
Pay set independently
5 of 5Sets its chief executive's pay through independent review and comparison.
Independent check of accounts
15 of 15Its accounts were audited by an independent accountant.
No reported misuse
10 of 10Reports no diversion of assets, excess benefits or loans to insiders.
Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Impact evidence
Describes programs. Its tax return describes what it does but we have found no measurable results in it.
Programs described in its return (1)
- $1.3 billion spent. CareSource, as a supporting organization under Section 509(a)(3) of the Internal Revenue Code, provides strategic oversight to its supported organizations, CareSource Ohio, Inc., CareSource Indiana, Inc., CareSource Kentucky Co, CareSource Georgia Co, CareSource West Virginia Co, and CareSource Life Services Co (The "CareSource Public Charities"). These supported organizations are exempt from federal income tax under Section 501(c)(3) of the Internal Revenue Code. CareSource has been headquartered in Dayton, Ohio since its founding. (Continued on Schedule O)CareSource's supported organizations in various states offer health insurance, including Medicaid, Health Insurance Marketplace, and Medicare products, administering one of the largest Medicaid managed care plans in the U.S. As a mission-driven organization, CareSource is transforming health care with innovative programs, providing access to health care to nearly 2,000,000 individuals with complex medical needs, through its supported organizations.Programs: At CareSource, we know that social determinants of health are key drivers of health care access, utilization, and outcomes. As such, social determinants of health require full integration into the treatment of Members' physical health. What sets us apart from traditional managed care is our record of accomplishments and results in integrating these non-clinical aspects into every interaction we have with our Members. The CareSource mission is to make a lasting difference in Members' lives by improving their health and well-being. This has catalyzed our commitment to develop programs that target our Members' social needs - nutrition, transportation, housing, jobs, social connectedness, communication, access, and more.We shape our benefits to integrate social and economic solutions seamlessly into our Members' care to have maximum impact on their social support, stability, health, and wellness. CareSource Life Services is the umbrella framework through which we address social determinants of health including hunger, housing, social stability, workforce development, and health equity. The CareSource JobConnect program addresses the education and employment barriers that many of our Members face and that impede their path to self-sufficiency. CareSource JobConnect is widely recognized within the managed care industry for reducing dependence on governmental services by providing Members with life coaching, access to community-based resources, and support setting and reaching their professional and educational goals.The CareSource Family of Companies believes that it can improve the health of its Members through educational initiatives. Education empowers Members to take on greater personal responsibility for their own health and the health of their family by encouraging healthy decisions and preventative care. For example, The CareSource Life Services program prepares a personalized wellness plan for each of its Members. Moreover, Members who are pregnant or have a child under the age of one can sign-up for a specifically designed program to receive three text messages per week that provide advice on proper preventative care. Other educational efforts include a childhood obesity management program for children between the ages of 5 and 17 years old.The CareSource Family of Companies provides enhanced benefits to Members that are above and beyond required benefits defined by state or federal agencies. In order to ensure Members are able to access the most appropriate medical care, The CareSource Family of Companies provides transportation services for office visits to their medical provider's office, ensuring that Members are keeping preventive, sick, or follow-up appointments. Further showing The CareSource Family of Companies' dedication to ensuring that our most vulnerable Members receive needed care, The CareSource Family of Comapnies does not charge Medicaid Members a copayment for pharmacy products, dental visits, vision examinations, vision hardware or non-emergent emergency department visits, even though regulations allow for such copays. The CareSource Family of Companies is dedicated to motivating its pregnant Members to seek prenatal and postpartum care by participating in the Babies First Member Incentive Program. Moms-to-be can receive reward cards for attending regular OB/GYN appointments while pregnant and for also attending appropriate follow-up visits after giving birth. The CareSource Family of Companies also provides its Members with free access to a hotline staffed by registered nurses, 24 hours a day, seven days a week. Over the phone, nurses review a Member's symptoms, offer guidance on when to seek medical care, explain any recently diagnosed conditions, provide education on over-the-counter medications, and help Members prepare a list of questions prior to meeting with a physician. All of these programs are provided to Members free of charge in furtherance of The CareSource Family of Companies' charitable purposes, which include providing relief of the poor and distressed, advancing education, promoting health for the benefit of the community, and lessening the burdens of government. Together, these enhanced benefits provide Members additional program benefits in order to make a lasting difference in Members' lives by improving their health and well-being.
Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Legitimacy checks
Is it registered with the IRS? Passed.
Listed in the IRS master file of tax-exempt organizations as a 501(c)(3) charitable organization.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.
Has the IRS revoked its tax-exempt status? Passed.
Not on the IRS automatic revocation list.
Source: Automatic revocation of exemption list, Internal Revenue Service, file dated November 6, 2026.
Are donations tax-deductible? Passed.
On the IRS list of organizations eligible to receive tax-deductible contributions.
Source: Publication 78 data: organizations eligible for tax-deductible contributions, Internal Revenue Service, file dated October 13, 2026.
Is it keeping up with its IRS filings? Passed.
Most recent return on file covers the year ending December 2024.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.
How long has it been tax-exempt? Passed.
Recognized by the IRS since June 2003.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.
Is it in good standing with state regulators? Passed.
Not on California's list of charities barred from soliciting. Other states are not yet checked.
Source: May Not Operate or Solicit for Charitable Purposes list, California Attorney General, Registry of Charities and Fundraisers, file dated November 4, 2026.
Ratings and checks are our reading of public records, using the published method. They are not a statement about anyone's honesty. If you work for this organization, you can send corrections or results, confirm you want gifts through Veridonate, or ask to be removed from giving.