New Directions - the Domestic Abuse Shelter of Knox County
Public records show a registered, tax-exempt organization in good standing.
What it says it does
NEW DIRECTIONS IS COMMITTED TO SOCIAL CHANGE THAT ELIMINATES VIOLENCE IN ALL RELATIONSHIPS AND PROMOTES SAFE, EQUAL, JUST, RESPECTFUL, HEALTHY AND LOVING RELATIONSHIPS.
- Income
- $1.5 million
- Spending
- $1.3 million
- Spent on programs
- 84%
- Reserves
- 8.7 months of spending
- Largest source of income
- government grants, 74%
- Employees
- 31
- Volunteers
- 26
- Highest pay
- $83,532, executive director
Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Financial health
Good: 88 out of 100.
Reserves
28 of 35Spendable reserves would cover 8.7 months of spending.
Debt
20 of 20It owes 10% of what it owns.
Living within its means
15 of 15Income exceeded spending by 8% of income.
Income trend
10 of 15Income fell 4% on the year before.
Spending floor
15 of 1584% of spending went to programs and raising each dollar of donations cost 0 cents.
Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Governance
Good: 85 out of 100.
Independent board
25 of 2512 of 12 voting board members are independent.
Conflict of interest policy
15 of 15Has a written conflict of interest policy.
Whistleblower policy
8 of 8Has a written whistleblower policy.
Record keeping policy
7 of 7Has a written policy on keeping and destroying records.
Board minutes
5 of 5Keeps minutes of board meetings.
Board sees the tax return
10 of 10Gave the board a copy of this return before filing it.
Pay set independently
5 of 5Sets its chief executive's pay through independent review and comparison.
Independent check of accounts
0 of 15Its accounts were not audited or reviewed by an independent accountant.
No reported misuse
10 of 10Reports no diversion of assets, excess benefits or loans to insiders.
Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Impact evidence
Describes programs. Its tax return describes what it does but we have found no measurable results in it.
Programs described in its return (3)
- $392,268 spent. DIRECT SERVICES IN SHELTER: NEW DIRECTIONS OFFERS SAFE SHELTER TO ADULTS AND CHILDREN LEAVING DOMESTIC VIOLENCE SITUATIONS. THE SHELTER CAN ACCOMMODATE UP TO 8 INDIVIDUALS. RESIDENTS ARE PERMITTED TO STAY IN SHELTER AND MUST BE ACTIVELY WORKING ON SET GOALS.
- $112,077 spent. EDUCATION: NEW DIRECTIONS OFFERS PREVENTION EDUCATION IN A VARIETY OF CONTEXTS THAT PROMOTE HEALTHY RELATIONSHIPS AND FOCUS ON THE PREVENTION OF INTIMATE PARTNER VIOLENCE AND SEXUAL VIOLENCE. THIS WORK IS DONE IN LOCAL SCHOOLS, BUSINESSES, AND ORGANIZATIONS. DELTA IMPACT IS FOCUSED ON PREVENTION PROGRAMMING THAT INCLUDES THE TEEN ADVISORY COUNCIL AND WORKS PRIMARILY WITH HIGH SCHOOL STUDENTS AND COMMUNITY BUSINESSES. ADDITIONALLY, THERE IS A PREVENTION ADVISORY COUNCIL THAT FOCUSES ON PREVENTION PROGRAMMING IN SCHOOLS AND IN THE BUSINESS COMMUNITY.
- $616,421 spent. OTHER PROGRAM SERVICES: NEW DIRECTIONS OPERATES A 24 HOUR HOTLINE TO RESPOND TO CRISIS CALLS FROM VICTIMS OF DOMESTIC VIOLENCE, INTIMATE PARTNER VIOLENCE AND SEXUAL VIOLENCE. STAFF PROVIDE CRISIS INTERVENTION, COURT ACCOMPANIMENT AND ASSISTANCE WITH CIVIL PROTECTION ORDERS, HOSPITAL ACCOMPANIMENT, YOUTH ADVOCACY, AND SUPPORT GROUPS AT LOCAL COLLEGES, AS WELL AS WITHIN THE AGENCY.
Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Legitimacy checks
Is it registered with the IRS? Passed.
Listed in the IRS master file of tax-exempt organizations as a 501(c)(3) charitable organization.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.
Has the IRS revoked its tax-exempt status? Passed.
Not on the IRS automatic revocation list.
Source: Automatic revocation of exemption list, Internal Revenue Service, file dated November 6, 2026.
Are donations tax-deductible? Passed.
On the IRS list of organizations eligible to receive tax-deductible contributions.
Source: Publication 78 data: organizations eligible for tax-deductible contributions, Internal Revenue Service, file dated October 13, 2026.
Is it keeping up with its IRS filings? Passed.
Most recent return on file covers the year ending June 2025.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.
How long has it been tax-exempt? Passed.
Recognized by the IRS since November 1983.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.
Is it in good standing with state regulators? Passed.
Not on California's list of charities barred from soliciting. Other states are not yet checked.
Source: May Not Operate or Solicit for Charitable Purposes list, California Attorney General, Registry of Charities and Fundraisers, file dated November 4, 2026.
Ratings and checks are our reading of public records, using the published method. They are not a statement about anyone's honesty. If you work for this organization, you can send corrections or results, confirm you want gifts through Veridonate, or ask to be removed from giving.