Skip to the page content
Passes our checks

211 Maine Inc

EIN 30-0194364 · Portland, ME

Public records show a registered, tax-exempt organization in good standing.

LegitimacyPassesRegistration and standingFinancial healthWeak39 out of 100GovernanceStrong100 out of 100Impact evidenceDescribes programsHow well its results are evidenced

What it says it does

211 Maine helps people in Maine find local resources so they can meet their needs and thrive.

Income
$1.4 million
Spending
$1.5 million
Spent on programs
100%
Reserves
2.4 months of spending
Largest source of income
government grants, 69%
Employees
0
Volunteers
6
Highest pay
$214,803, past director/president/ceo

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Financial health

Weak: 39 out of 100. Higher than 11% of charities in its peer group (mental health, $1m to $10m).

  • Reserves

    10 of 35

    Spendable reserves would cover 2.4 months of spending.

  • Debt

    5 of 20

    It owes 65% of what it owns.

  • Living within its means

    4 of 15

    Spending exceeded income by 5% of income.

  • Income trend

    5 of 15

    Income fell 17% on the year before.

  • Spending floor

    15 of 15

    100% of spending went to programs and raising each dollar of donations cost 0 cents.

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Governance

Strong: 100 out of 100. Higher than 69% of charities in its peer group (mental health, $1m to $10m).

  • Independent board

    25 of 25

    5 of 6 voting board members are independent.

  • Conflict of interest policy

    15 of 15

    Has a written conflict of interest policy.

  • Whistleblower policy

    8 of 8

    Has a written whistleblower policy.

  • Record keeping policy

    7 of 7

    Has a written policy on keeping and destroying records.

  • Board minutes

    5 of 5

    Keeps minutes of board meetings.

  • Board sees the tax return

    10 of 10

    Gave the board a copy of this return before filing it.

  • Pay set independently

    5 of 5

    Sets its chief executive's pay through independent review and comparison.

  • Independent check of accounts

    15 of 15

    Its accounts were audited by an independent accountant.

  • No reported misuse

    10 of 10

    Reports no diversion of assets, excess benefits or loans to insiders.

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Impact evidence

Describes programs. Its tax return describes what it does but we have found no measurable results in it.

Programs described in its return (1)
  1. $1.5 million spent. 211 Maine is a free, confidential program that helps people of all ages find local services that help meet needs. Available 24/7 by phone, text, and online, 211 Maine makes it easy to find information on critical resources such as heating and utility assistance, food pantries, housing and shelter, mental health and substance use recovery services, and more.As a trusted source for Mainers statewide for nearly 20 years, 211 is accessible through a toll-free call (2-1-1 or 866-811-5695), text (898-211), or its online directory at www.211Maine.org. 211 Maine has been a trusted resource for Mainers statewide for nearly 20 years. When someone calls 211 (or 866-811-5695) or texts a Maine zip code to 898-211, they automatically connect to a live person in Maine 24 hours a day, seven days a week. 211 Maine's online directory is also available for the public to search at www.211Maine.org.211 Maine is a partnership between the United Ways of Maine, the Maine Department of Health and Human Services, and The Opportunity Alliance, which operates the contact center.Last year, 211 Maine Specialists fielded approximately 67,008 calls, texts, and emails. The top referral needs statewide from callers were for assistance with electric service payments, heating fuel payments, and housing searches. The program also operates several specialized helplines - including the Opiate Helpline and Problem Gambling Helpline and fielded general questions related to COVID-19 from March 2020 through March 2025.In times of crisis, 211 Maine plays a vital role in emergency response. During natural disasters, it supports Maine Emergency Management Agency by fielding calls, collecting data to assess need and severity, and directing people to heating shelters, cooling centers, and other emergency services.

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Legitimacy checks

  1. Is it registered with the IRS? Passed.

    Listed in the IRS master file of tax-exempt organizations as a 501(c)(3) charitable organization.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  2. Has the IRS revoked its tax-exempt status? Passed.

    Not on the IRS automatic revocation list.

    Source: Automatic revocation of exemption list, Internal Revenue Service, file dated November 6, 2026.

  3. Are donations tax-deductible? Passed.

    On the IRS list of organizations eligible to receive tax-deductible contributions.

    Source: Publication 78 data: organizations eligible for tax-deductible contributions, Internal Revenue Service, file dated October 13, 2026.

  4. Is it keeping up with its IRS filings? Passed.

    Most recent return on file covers the year ending June 2025.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  5. How long has it been tax-exempt? Passed.

    Recognized by the IRS since October 2003.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  6. Is it in good standing with state regulators? Passed.

    Not on California's list of charities barred from soliciting. Other states are not yet checked.

    Source: May Not Operate or Solicit for Charitable Purposes list, California Attorney General, Registry of Charities and Fundraisers, file dated November 4, 2026.

Ratings and checks are our reading of public records, using the published method. They are not a statement about anyone's honesty. If you work for this organization, you can send corrections or results, confirm you want gifts through Veridonate, or ask to be removed from giving.