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Passes our checks

Goodwill Industries of the Valley Works

EIN 27-0953369 · Roanoke, VA

Public records show a registered, tax-exempt organization in good standing.

LegitimacyPassesRegistration and standingFinancial healthFair55 out of 100GovernanceStrong100 out of 100Impact evidenceDescribes programsHow well its results are evidenced

What it says it does

GOODWILL'S MISSION IS TO EMPOWER INDIVIDUALS, STRENGTHEN FAMILIES, AND INSPIRE COMMUNITIES THROUGH JOB SKILLS TRAINING AND WORK PLACEMENT OPPORTUNITIES WITH A MULTI-GENERATIONAL APPROACH FOCUSED ON REMOVING BARRIERS.

Income
$104.2 million
Spending
$100.9 million
Spent on programs
95%
Reserves
1.9 months of spending
Largest source of income
fees for its services, 51%
Employees
1,420
Volunteers
0
Highest pay
$340,941, president & ceo

Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Financial health

Fair: 55 out of 100. Higher than 46% of charities in its peer group (human services, over $100m).

  • Reserves

    10 of 35

    Spendable reserves would cover 1.9 months of spending.

  • Debt

    5 of 20

    It owes 54% of what it owns.

  • Living within its means

    15 of 15

    Income exceeded spending by 3% of income.

  • Income trend

    10 of 15

    Income fell 1% on the year before.

  • Spending floor

    15 of 15

    95% of spending went to programs and raising each dollar of donations cost 0 cents.

Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Governance

Strong: 100 out of 100. Higher than 28% of charities in its peer group (human services, over $100m).

  • Independent board

    25 of 25

    18 of 18 voting board members are independent.

  • Conflict of interest policy

    15 of 15

    Has a written conflict of interest policy.

  • Whistleblower policy

    8 of 8

    Has a written whistleblower policy.

  • Record keeping policy

    7 of 7

    Has a written policy on keeping and destroying records.

  • Board minutes

    5 of 5

    Keeps minutes of board meetings.

  • Board sees the tax return

    10 of 10

    Gave the board a copy of this return before filing it.

  • Pay set independently

    5 of 5

    Sets its chief executive's pay through independent review and comparison.

  • Independent check of accounts

    15 of 15

    Its accounts were audited by an independent accountant.

  • No reported misuse

    10 of 10

    Reports no diversion of assets, excess benefits or loans to insiders.

Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Impact evidence

Describes programs. Its tax return describes what it does but we have found no measurable results in it.

Programs described in its return (3)
  1. $92.4 million spent. DONATED GOODS - GOODWILL COLLECTS ITEMS THAT THE PUBLIC NO LONGER NEEDS AT COMMUNITY DONATION CENTERS AND SELLS THESE ITEMS IN RETAIL STORES THAT IT OPERATES. DONATED ITEMS THAT ARE SOLD IN STORES INCLUDE CLOTHING, SHOES, TOYS, HOUSEHOLD GOODS, FURNITURE, SMALL ELECTRONICS, AND VARIOUS OTHER ITEMS. THE REVENUES GENERATED FROM STORE SALES HELP TO FUND THE ORGANIZATION'S SKILLS TRAINING, JOB PLACEMENT, AND SUPPORT SERVICES TO HELP PEOPLE ACHIEVE THEIR GREATEST POTENTIAL. THIS FUNDING SUPPORTS BOTH GOODWILL INDUSTRIES OF THE VALLEY WORKS AND ITS PARENT COMPANY GOODWILL INDUSTRIES OF THE VALLEYS, INC.
  2. $2.0 million spent. BUSINESS SERVICES - GOODWILL PROVIDES OUTSOURCING SOLUTIONS TO AREA BUSINESSES IN FIELDS SUCH AS MANUFACTURING, PRODUCTION AND ASSEMBLY, AND CUSTODIAL. INDIVIDUALS WITH DISABILITIES AND OTHER BARRIERS TO EMPLOYMENT WORK WITH OTHERS IN THESE JOBS THAT ARE PERFORMED AT EITHER AN AREA BUSINESS OR AT A GOODWILL FACILITY. BUSINESS SERVICES NOT ONLY PROVIDES PAID WORK OPPORTUNITIES FOR INDIVIDUALS IN GOODWILL PROGRAMS BUT ALSO PROVIDES REVENUE TO SUPPORT BOTH GOODWILL INDUSTRIES OF THE VALLEY WORKS AND ITS PARENT COMPANY GOODWILL INDUSTRIES OF THE VALLEYS, INC.
  3. $1.2 million spent. SALVAGE - IF DONATED ITEMS THAT ARE COLLECTED BY THE ORGANIZATION (SEE 4A ABOVE) CANNOT BE SOLD IN THE RETAIL STORES, GOODWILL MAKES EVERY EFFORT TO RECYCLE THESE ITEMS THROUGH THIRD-PARTY COMPANIES. THESE ITEMS ARE SOLD ON A PER POUND BASIS TO THESE COMPANIES, WHICH IN TURN RECYCLE OR REUSE THE PRODUCT. GOODWILL SALVAGE OPERATIONS PROVIDES CRITICAL REVENUES TO SUPPORT GOODWILL PROGRAMS AND BOTH GOODWILL INDUSTRIES OF THE VALLEY WORKS AND ITS PARENT COMPANY GOODWILL INDUSTRIES OF THE VALLEYS, INC.

Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Legitimacy checks

  1. Is it registered with the IRS? Passed.

    Listed in the IRS master file of tax-exempt organizations as a 501(c)(3) charitable organization.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated September 7, 2026.

  2. Has the IRS revoked its tax-exempt status? Passed.

    Not on the IRS automatic revocation list.

    Source: Automatic revocation of exemption list, Internal Revenue Service, file dated September 30, 2026.

  3. Are donations tax-deductible? Passed.

    On the IRS list of organizations eligible to receive tax-deductible contributions.

    Source: Publication 78 data: organizations eligible for tax-deductible contributions, Internal Revenue Service, file dated September 10, 2026.

  4. Is it keeping up with its IRS filings? Passed.

    Most recent return on file covers the year ending December 2024.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated September 7, 2026.

  5. How long has it been tax-exempt? Passed.

    Recognized by the IRS since December 2009.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated September 7, 2026.

  6. Is it in good standing with state regulators? Passed.

    Not on California's list of charities barred from soliciting. Other states are not yet checked.

    Source: May Not Operate or Solicit for Charitable Purposes list, California Attorney General, Registry of Charities and Fundraisers, file dated October 7, 2026.

Ratings and checks are our reading of public records, using the published method. They are not a statement about anyone's honesty. If you work for this organization, you can send corrections or results, confirm you want gifts through Veridonate, or ask to be removed from giving.