Utah Partners for Health
Public records show a registered, tax-exempt organization in good standing.
What it says it does
UTAH PARTNERS FOR HEALTH PROVIDES COMPASSIONATE, COMPREHENSIVE, QUALITY CARE TO EMPOWER UNDERSERVED INDIVIDUALS, FAMILIES, AND COMMUNITIES IN A PATIENT-CENTERED MEDICAL HOME.
- Income
- $6.8 million
- Spending
- $7.3 million
- Spent on programs
- 90%
- Reserves
- 2.7 months of spending
- Largest source of income
- fees for its services, 46%
- Employees
- 95
- Volunteers
- 12
- Highest pay
- $102,523, ceo
Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Financial health
Fair: 50 out of 100. Higher than 22% of charities in its peer group (health care, $1m to $10m).
Reserves
10 of 35Spendable reserves would cover 2.7 months of spending.
Debt
16 of 20It owes 27% of what it owns.
Living within its means
4 of 15Spending exceeded income by 7% of income.
Income trend
5 of 15Income fell 10% on the year before.
Spending floor
15 of 1590% of spending went to programs and raising each dollar of donations cost 1 cents.
Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Governance
Strong: 100 out of 100. Higher than 67% of charities in its peer group (health care, $1m to $10m).
Independent board
25 of 258 of 8 voting board members are independent.
Conflict of interest policy
15 of 15Has a written conflict of interest policy.
Whistleblower policy
8 of 8Has a written whistleblower policy.
Record keeping policy
7 of 7Has a written policy on keeping and destroying records.
Board minutes
5 of 5Keeps minutes of board meetings.
Board sees the tax return
10 of 10Gave the board a copy of this return before filing it.
Pay set independently
5 of 5Sets its chief executive's pay through independent review and comparison.
Independent check of accounts
15 of 15Its accounts were audited by an independent accountant.
No reported misuse
10 of 10Reports no diversion of assets, excess benefits or loans to insiders.
Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Impact evidence
Describes programs. Its tax return describes what it does but we have found no measurable results in it.
Programs described in its return (2)
- $5.7 million spent. 2024 WAS A PIVOTAL YEAR OF TRANSITION AND STRATEGIC REALIGNMENT FOR UPFH. FOLLOWING THE RETIREMENT OF LONG-SERVING CEO, DEBBIE TURNER, NEW LEADERSHIP WAS ESTABLISHED UNDER CEO VERONICA HOBBY, WHO JOINED UPFH IN JUNE 2024. THE BOARD OF DIRECTORS USED THIS OPPORTUNITY TO REEXAMINE AND UPDATE THE ORGANIZATION'S MISSION, ESTABLISH A 10-YEAR VISION, AND INITIATE A COMPREHENSIVE FINANCIAL AND OPERATIONAL TURNAROUND PLAN. SIGNIFICANT PROGRESS HAS BEEN MADE IN STRENGTHENING INTERNAL LEADERSHIP, PROMOTING ACCOUNTABILITY, AND ADDRESSING LONG-STANDING INEFFICIENCIES. A NEW SENIOR LEADERSHIP STRUCTURE, CULTURAL TRANSFORMATION, AND A RENEWED FOCUS ON SUSTAINABILITY HAVE LAID THE GROUNDWORK FOR LASTING IMPACT. IN 2024, UPFH IMPLEMENTED A SIGNIFICANT STRUCTURAL REORGANIZATION TO STRENGTHEN OPERATIONAL EFFICIENCY, ENHANCE PROGRAM EFFECTIVENESS, AND IMPROVE INTERNAL ACCOUNTABILITY. THIS REORGANIZATION WAS INITIATED FOLLOWING THE RETIREMENT OF LONG-SERVING CEO AND CFO, DEBBIE TURNER, WHICH PROVIDED AN OPPORTUNITY TO EVALUATE AND RESTRUCTURE THE EXECUTIVE LEADERSHIP MODEL TO BETTER SUPPORT UPFH'S SCOPE OF SERVICES AND COMPLIANCE RESPONSIBILITIES. VERONICA HOBBY WAS HIRED AS THE NEW CHIEF EXECUTIVE OFFICER IN MAY AND BEGAN HER ROLE IN JUNE 2024. IN ADDITION, TWO NEW SENIOR LEADERSHIP POSITIONS WERE CREATED TO ADDRESS LONGSTANDING OPERATIONAL AND PROGRAMMATIC CHALLENGES: CHIEF OPERATING OFFICER AND PROGRAM DEVELOPMENT DIRECTOR. THE CHIEF OPERATING OFFICER ROLE, FILLED BY LADD LARSEN AT THE END OF JULY 2024, WAS CREATED TO FOCUS ON INTERNAL OPERATIONS, IMPROVE WORKFLOW EFFICIENCIES, AND PROVIDE GREATER OVERSIGHT OF CLINIC-LEVEL PERFORMANCE. THE PROGRAM DEVELOPMENT DIRECTOR POSITION, ASSUMED BY RACHEL MORTENSON IN LATE AUGUST 2024, WAS ESTABLISHED TO OVERSEE THE DESIGN, IMPLEMENTATION, AND EVALUATION OF NEW AND EXISTING PROGRAMS, WITH THE GOAL OF INCREASING IMPACT AND ALIGNMENT WITH STRATEGIC GOALS. THESE ROLES WERE ADDED TO ADDRESS STRUCTURAL CONCERNS THAT HAD NEGATIVELY AFFECTED STAFF PRODUCTIVITY, SERVICE DELIVERY, AND THE ORGANIZATION'S ABILITY TO SCALE COMMUNITY HEALTH INITIATIVES. IN PARALLEL WITH LEADERSHIP RESTRUCTURING, UPFH LAUNCHED SEVERAL STAFF- DRIVEN INITIATIVES TO SUPPORT CULTURAL AND PERFORMANCE IMPROVEMENTS. THESE INCLUDED THE CREATION OF NON-MANAGERIAL TASK FORCES FOCUSED ON ACCOUNTABILITY AND EMPLOYEE RECOGNITION, A 12-MONTH HR LEADERSHIP DEVELOPMENT PLAN, AND THE EXPANSION OF KEY COMPLIANCE ROLES SUCH AS THE HEALTH & SAFETY COMPLIANCE OFFICER AND FINANCIAL ANALYST. THESE STRUCTURAL AND OPERATIONAL UPDATES WERE DESIGNED TO POSITION UPFH FOR SUSTAINED GROWTH, REGULATORY COMPLIANCE, AND MEASURABLE IMPROVEMENTS IN PROGRAM OUTCOMES - PARTICULARLY IN PRIORITY AREAS SUCH AS BEHAVIORAL HEALTH INTEGRATION AND EXPANDED CLINIC AND PHARMACY HOURS. THE REORGANIZATION HAS LAID A FOUNDATION FOR IMPROVED INTERNAL CONTROLS AND INCREASED CAPACITY TO MEET FUTURE PROGRAMMATIC AND FISCAL DEMANDS. FEDERALLY QUALIFIED HEALTH CENTER IN-SCOPE PROGRAM ACCOMPLISHMENTS: ENCOUNTERS UPFH SERVED A TOTAL OF 8,169 PATIENTS IN 2024. THIS WAS A SLIGHT INCREASE OVER 2023 WITH 8,160 PATIENTS SERVED. TOTAL OVERALL ENCOUNTERS DECREASED 3% FROM 20,142 ENCOUNTERS IN 2023 TO 19,609 ENCOUNTERS IN 2024 (BOTH UDS AND NON UDS VISITS ARE INCLUDED IN TOTAL). - MEDICAL: 12,016 (MOBILE UNIT: 597; IN-CLINIC: 11,419) - DENTAL: 3,524 - BEHAVIORAL HEALTH: 1,862 - VISION: 2,207 (MOBILE UNIT: 1,478; IN-CLINIC: 729) THE DECREASE IN ENCOUNTERS FROM 2023 IS ATTRIBUTED TO TWO MEDICAL PROVIDERS BEING OUT ON MATERNITY LEAVE FOR A TOTAL OF 6 MONTHS COLLECTIVELY, ONE BEHAVIORAL HEALTH PROVIDER OUT ON MATERNITY FOR THE LAST 4 MONTHS OF 2024, AND ONE DENTAL PROVIDER OUT ON MEDICAL LEAVE DURING JUNE 2024 AND A REORGANIZATION OF THE DENTAL PROGRAM BEGINNING IN DECEMBER 2024. THE INCREASE IN VISION ENCOUNTERS IS DUE TO EXPANDING SERVICES TO INCLUDE IN- CLINIC SERVICES AND CONTINUING OUTREACH TO AT-RISK SCHOOL AGED CHILDREN THROUGH A PARTNERSHIP WITH THE PROMISE NEIGHBORHOOD INITIATIVE WITH UNITED WAY. PHARMACY: THE UPFH PHARMACY CONTINUED TO PROVIDE PATIENTS WITH AFFORDABLE MEDICATIONS THROUGH THE 340B PRESCRIPTION PROGRAM. IN 2024, THE PHARMACY FILLED 16,823 PRESCRIPTIONS-AN INCREASE OF 10.5% FROM 15,225 IN 2023. THIS GROWTH IN PRESCRIPTION VOLUME LED TO A 16.5% INCREASE IN PHARMACY REVENUE, WITH ONLY A 10% INCREASE IN ASSOCIATED COSTS. TO MEET THE RISING DEMAND, UPFH HIRED AN ADDITIONAL FULL-TIME PHARMACIST IN 2024. UNFORTUNATELY, THE PHARMACY EXPERIENCED TWO BREAK-INS IN JUNE, RESULTING IN A TOTAL LOSS OF 12,761.50. PAYOR MIX: UPFH'S PAYOR MIX CONTINUES TO SHIFT AS WE IMPLEMENT STRATEGIES TO INCREASE PATIENTS' ACCESS TO INSURANCE THROUGH MEDICAID AND/OR PRIVATE INSURANCE OPTIONS. IN AUGUST 2024, UTAH LOST ITS NAVIGATOR FUNDING THROUGH CMS DECREASING FUNDING FOR UPFH BY 120,000 THAT PAID FOR TWO PATIENT NAVIGATORS. WITH FUNDING DECREASED, UPFH WAS NO LONGER ABLE TO PAY FOR NAVIGATORS TO FOCUS SOLELY ON HELPING PATIENTS NAVIGATE THE INSURANCE MARKET AND MEDICAID APPLICATION PROCESSES. HOWEVER, PRIOR TO THE DECREASE IN FUNDING, NAVIGATORS WERE ABLE TO HELP ELIGIBLE PATIENTS SIGN UP FOR INSURANCE COVERAGE THROUGH THE MARKETPLACE, WHICH SIGNIFICANTLY SHIFTED OUR PAYOR SOURCE. OUR UNINSURED PATIENT RATIO DECREASED 7% FROM 2023 AND PRIVATE INSURANCE RATIOS INCREASED 20% OVER 2023. A DETAILED COMPARISON OF THE SHIFTS IN INSURANCE COVERAGE BETWEEN 2023 AND 2024 IS BELOW. SELF-PAY: 2024 - 66%; 2023 - 71% MEDICAID: 2024 - 8%; 2023 - 7% MEDICARE: 2024 - 2%; 2023 - 2% PRIVATE INSURANCE: 2024 - 24%; 2023 - 20% PATIENT DEMOGRAPHICS UPFH CONTINUES TO SERVE PATIENTS WHO ARE AT RISK OF NOT RECEIVING ESSENTIAL HEALTHCARE TREATMENT DUE TO SOCIAL ECONOMIC FACTORS. IN 2024, 89% OF PATIENTS WERE BELOW 200% OF FPG, AN INCREASE OF 2% FROM 87% IN 2023. SIXTY PERCENT OF PATIENTS FELL BELOW 100% OF FPG, AN INCREASE OF 6% FROM 2023. TWENTY-THREE PERCENT OF PATIENTS WERE UNDER THE AGE OF 18 WITH 40% OF PATIENTS IDENTIFYING AS MALE AND 60% AS FEMALE. SIXTY-EIGHT PERCENT OF PATIENTS WER
- $855,585 spent. OUT OF SCOPE PROGRAM - MODEL I UPFH RUNS ONE PROGRAM OUTSIDE THE SCOPE OF THE SECTION 330 FEDERALLY QUALIFIED HEALTH CENTER PROGRAM CALLED MODEL 1. UPFH COLLABORATES WITH SEVERAL FOR-PROFIT CLINICS THAT PROVIDE IN-KIND HEALTHCARE SERVICES TO INDIVIDUALS IN NEED IN MAGNA, WEST VALLEY, AND KEARNS, UTAH. THROUGH MODEL I, PATIENTS GAIN ACCESS TO PRIMARY MEDICAL CARE, PHYSICAL THERAPY, CARDIOLOGY, AND DIAGNOSTIC SERVICES AT A SIGNIFICANTLY REDUCED COST. PRIVATE PARTNER PROVIDERS DONATE APPROXIMATELY 77% OF THEIR STANDARD CHARGES, MAKING CARE MORE ACCESSIBLE FOR LOW-INCOME AND UNINSURED PATIENTS. IN 2024, THIS PROGRAM FACILITATED 111 MEDICAL VISITS, INCLUDING ADVANCED DIAGNOSTIC SERVICES SUCH AS MRI, CT SCANS, AND RADIOLOGY. IN-KIND DONATIONS FOR THESE SERVICES TOTALED 88,632 WITH UPFH MATCHING 21,066 AND PATIENTS PAYING 26,294 FOR A TOTAL VALUE OF 135,992 FOR THESE SERVICES. OUT OF SCOPE PROGRAM - MODEL I UPFH RUNS ONE PROGRAM OUTSIDE THE SCOPE OF THE SECTION 330 FEDERALLY QUALIFIED HEALTH CENTER PROGRAM CALLED MODEL 1. UPFH COLLABORATES WITH SEVERAL FOR-PROFIT CLINICS THAT PROVIDE IN-KIND HEALTHCARE SERVICES TO INDIVIDUALS IN NEED IN MAGNA, WEST VALLEY, AND KEARNS, UTAH. THROUGH MODEL I, PATIENTS GAIN ACCESS TO PRIMARY MEDICAL CARE, PHYSICAL THERAPY, CARDIOLOGY, AND DIAGNOSTIC SERVICES AT A SIGNIFICANTLY REDUCED COST. PRIVATE PARTNER PROVIDERS DONATE APPROXIMATELY 77% OF THEIR STANDARD CHARGES, MAKING CARE MORE ACCESSIBLE FOR LOW-INCOME AND UNINSURED PATIENTS. IN 2024, THIS PROGRAM FACILITATED 111 MEDICAL VISITS, INCLUDING ADVANCED DIAGNOSTIC SERVICES SUCH AS MRI, CT SCANS, AND RADIOLOGY. IN-KIND DONATIONS FOR THESE SERVICES TOTALED 88,632 WITH UPFH MATCHING 21,066 AND PATIENTS PAYING 26,294 FOR A TOTAL VALUE OF 135,992 FOR THESE SERVICES.
Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Legitimacy checks
Is it registered with the IRS? Passed.
Listed in the IRS master file of tax-exempt organizations as a 501(c)(3) charitable organization.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.
Has the IRS revoked its tax-exempt status? Passed.
Not on the IRS automatic revocation list.
Source: Automatic revocation of exemption list, Internal Revenue Service, file dated October 13, 2026.
Are donations tax-deductible? Passed.
On the IRS list of organizations eligible to receive tax-deductible contributions.
Source: Publication 78 data: organizations eligible for tax-deductible contributions, Internal Revenue Service, file dated October 13, 2026.
Is it keeping up with its IRS filings? Passed.
Most recent return on file covers the year ending December 2024.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.
How long has it been tax-exempt? Passed.
Recognized by the IRS since April 2003.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.
Is it in good standing with state regulators? Passed.
Not on California's list of charities barred from soliciting. Other states are not yet checked.
Source: May Not Operate or Solicit for Charitable Purposes list, California Attorney General, Registry of Charities and Fundraisers, file dated October 21, 2026.
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