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Passes our checks

Health Care Interpreter Network

EIN 26-3075264 · Pleasant Hill, CA

Public records show a registered, tax-exempt organization in good standing.

LegitimacyPassesRegistration and standingFinancial healthGood85 out of 100GovernanceFair67 out of 100Impact evidenceDescribes programsHow well its results are evidenced

What it says it does

THE HEALTH CARE INTERPRETER NETWORK UTILIZES THE LATEST TECHNOLOGY TO SHARE TRAINED HEALTH CARE INTERPRETERS TO MEMBERS OF THE NETWORK, 24/7, TO ADDRESS THE SPOKEN LANGUAGE AND AMERICAN SIGN LANGUAGE NEEDS OF THE RESPECTIVE MEMBERS LIMITED ENGLISH PROFICIENT OR DEAF/HEARING IMPAIRED PATIENTS. TRAINS HEALTH CARE PROFESSIONALS IN THE USE OF THE AUTOMATED VIDEO/VOICE CALL CENTERS TO REACH A TRAINED INTERPRETER IN A MATTER OF SECONDS.

Income
$452,864
Spending
$385,795
Spent on programs
99%
Reserves
17.4 months of spending
Largest source of income
fees for its services, 100%
Employees
0
Volunteers
0

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Financial health

Good: 85 out of 100. Higher than 58% of charities in its peer group (health care, $250k to $1m).

  • Reserves

    35 of 35

    Spendable reserves would cover 17.4 months of spending.

  • Debt

    5 of 20

    It owes 63% of what it owns.

  • Living within its means

    15 of 15

    Income exceeded spending by 15% of income.

  • Income trend

    15 of 15

    Income rose 1% on the year before.

  • Spending floor

    15 of 15

    99% of spending went to programs.

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Governance

Fair: 67 out of 100. Higher than 36% of charities in its peer group (health care, $250k to $1m).

  • Independent board

    18 of 25

    3 of 3 voting board members are independent.

  • Conflict of interest policy

    15 of 15

    Has a written conflict of interest policy.

  • Whistleblower policy

    0 of 8

    Reports no written whistleblower policy.

  • Record keeping policy

    0 of 7

    Reports no written policy on keeping and destroying records.

  • Board minutes

    5 of 5

    Keeps minutes of board meetings.

  • Board sees the tax return

    10 of 10

    Gave the board a copy of this return before filing it.

  • Independent check of accounts

    6 of 15

    Its accounts were not audited or reviewed by an independent accountant.

  • No reported misuse

    10 of 10

    Reports no diversion of assets, excess benefits or loans to insiders.

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Impact evidence

Describes programs. Its tax return describes what it does but we have found no measurable results in it.

Programs described in its return (3)
  1. $381,971 spent. PROVIDE A HOSTED VIDEO/VOICE CALL SERVICE THAT ALLOWS HCIN MEMBERS TO OBTAIN THE SERVICES OF TRAINED HEALTH CARE INTERPRETERS IN BOTH SPOKEN LANGUAGES AND AMERICAN SIGN LANGUAGE (ASL).
  2. PROVIDE CUSTOMER SERVICE TO EACH OF THE HCIN MEMBERS BY WORKING WITH THE NETWORK TRAINED HEALTH INTERPRETERS ON ADJUSTING VOLUME, PICTURE, ETC. ISSUES WITH THEIR VIDEO DEVICES. PROVIDE 24/7 SYSTEM ENGINEERING SERVICES INCLUDING DIAGNOSES OF TECHNICAL PROBLEMS, INTERFACING WITH THE MEMBER HOSPITALS' INFORMATION TECHNOLOGY (IT) STAFF, AND RESOLVING TECHNICAL ISSUES WITH EACH MEMBER'S AT&T CONNECTIONS.
  3. THROUGH THE DIRECTOR OF QUALITY AND PROGRAMS, PROVIDE IN-SERVICE TRAINING AND QUALITY ASSURANCE PROTOCOLS TO ALL OF THE HEALTH CARE INTERPRETERS. WITH THE HEALTH CARE INTERPRETERS AND THE MEMBER HOSPITALS ADMINISTRATIVE AND CLINICAL STAFF, DEVELOP CONTINUING EDUCATION PROGRAMS AND SPECIFIC FOCUSED KNOWLEDGE BASED IN-SERVICE TRAINING OPPORTUNITIES FOR THE HEALTH CARE INTERPRETERS. INSURE THAT THE HEALTH CARE INTERPRETERS MAINTAIN THEIR RESPECTIVE LANGUAGE PROFICIENCY.

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Legitimacy checks

  1. Is it registered with the IRS? Passed.

    Listed in the IRS master file of tax-exempt organizations as a 501(c)(3) charitable organization.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  2. Has the IRS revoked its tax-exempt status? Passed.

    Not on the IRS automatic revocation list.

    Source: Automatic revocation of exemption list, Internal Revenue Service, file dated October 13, 2026.

  3. Are donations tax-deductible? Passed.

    On the IRS list of organizations eligible to receive tax-deductible contributions.

    Source: Publication 78 data: organizations eligible for tax-deductible contributions, Internal Revenue Service, file dated October 13, 2026.

  4. Is it keeping up with its IRS filings? Passed.

    Most recent return on file covers the year ending June 2025.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  5. How long has it been tax-exempt? Passed.

    Recognized by the IRS since August 2009.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  6. Is it in good standing with state regulators? Passed.

    Not on California's list of charities barred from soliciting. Other states are not yet checked.

    Source: May Not Operate or Solicit for Charitable Purposes list, California Attorney General, Registry of Charities and Fundraisers, file dated October 21, 2026.

Ratings and checks are our reading of public records, using the published method. They are not a statement about anyone's honesty. If you work for this organization, you can send corrections or results, confirm you want gifts through Veridonate, or ask to be removed from giving.