Community Transportation Association of America
Public records show a registered, tax-exempt organization in good standing.
What it says it does
The Community Transportation Association of America (CTAA) is a national professional membership association of organizations and individuals committed to removing barriers of isolation and to improving mobility for all people. Community Transportation Association of America (CTAA) and its members believe that mobility is a basic human right. CTAA offers educational programs and serves as an advocate in order to make coordinated community transportation available, affordable and accessible.
- Income
- $9.2 million
- Spending
- $8.4 million
- Spent on programs
- 73%
- Reserves
- 0.7 months of spending
- Largest source of income
- fees for its services, 52%
- Employees
- 27
- Volunteers
- 19
- Highest pay
- $253,054, executive director
Source: Form 990 for the year ending September 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Financial health
Fair: 51 out of 100. Higher than 18% of charities in its peer group (public benefit, $1m to $10m).
Reserves
4 of 35Spendable reserves would cover 0.7 months of spending.
Debt
2 of 20It owes 89% of what it owns.
Living within its means
15 of 15Income exceeded spending by 8% of income.
Income trend
15 of 15Income rose 334% on the year before.
Spending floor
15 of 1573% of spending went to programs and raising each dollar of donations cost 0 cents.
Source: Form 990 for the year ending September 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Governance
Strong: 100 out of 100. Higher than 70% of charities in its peer group (public benefit, $1m to $10m).
Independent board
25 of 2519 of 19 voting board members are independent.
Conflict of interest policy
15 of 15Has a written conflict of interest policy.
Whistleblower policy
8 of 8Has a written whistleblower policy.
Record keeping policy
7 of 7Has a written policy on keeping and destroying records.
Board minutes
5 of 5Keeps minutes of board meetings.
Board sees the tax return
10 of 10Gave the board a copy of this return before filing it.
Pay set independently
5 of 5Sets its chief executive's pay through independent review and comparison.
Independent check of accounts
15 of 15Its accounts were audited by an independent accountant.
No reported misuse
10 of 10Reports no diversion of assets, excess benefits or loans to insiders.
Source: Form 990 for the year ending September 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Impact evidence
Describes programs. Its tax return describes what it does but we have found no measurable results in it.
Programs described in its return (4)
- $2.6 million spent. Technical assistance: CTAA has agreements with the Department of Transportation Federal Transit Administration (FTA) for three major TA efforts. The National Center for Mobility Management (NCMM) has a mission to promote customer-centered mobility strategies to advance good health, economic vitality, self-sufficiency and community through mobility management. NCMM has provided grants to and coached five communities in applying human-centered design strategies to create transportation solutions for their residents this year as well as providing on line resources accessed by over 30k individuals with over 250k page views. The National Center for Applied Transit Technology (NCATT)'s mission is to support small-urban and tribal transit agencies in understanding emerging transit technofixes and how to apply those to improve service. With a focus ranging from new software procurement and implementation, provision of real time information to riders and new service starts, in its fifth year has worked with 4 states/communities and 9 transit agencies for technology summits and held 12 workshops gathering over 500 attendees collectivity. Like NCMM, NCATT has a robust website that has over 64k page views. The mission of the Coordinating Council on Access and Mobility (CCAM) Technical Assistance Center (CCAM-TAC) is to promote and facilitate the coordination of human services transportation, public transit and non emergency medical transportation (NEMT) to improve access to everyday destinations. The center serves as a 'one-stop' for federal agencies, grantees and local partners to streamline transportation services for three primary populations: People with disabilities, older adults and individuals with low income. In its first year CCAM-TAC provided on site technical assistance in 5 states at a regional or statewide perspective, developed new website resources including a Fund Braiding Guide Workbook, Community Provider Relations Map, Trip Cost Allocation Tool and a Service Coordinators Guide Book.
- $2.9 million spent. Member services: Our current membership stands at 1,259 members. We actively support our members through educational webinars, resources and technical assistance. We welcomed 48 new members, have seen 212 members renew and maintain 999 existing members in good standing. In the past year, staff attended conferences and member meetings in 39 states to keep members and non members informed on federal legislative updates and other industry news. We host three major in person events annually. The EXPO and Annual Meeting held in San Diego in 2025 with 1, 200 attendees, the Small Urban Network (SUN) Conference was hosted in St. Cloud, Minnesota and drew more than 100 attendees the Leadership Academy held in DC with an attendance of 40 this year and the Legislative Fly- In also held in DC with over 80 in attendance. Our Training program provided a combination of 103 in person and virtual training courses training 65,436 industry professionals - drivers, dispatchers, managers, supervisors and other support staff. We have updated to a new version of our Passenger Assistance Safety and Sensitive (PASS) certification course - version eight. We offer nine certification programs meeting the various needs in the industry and recognizing the professionals who successfully complete the required course work in core competencies and the certification test to earn the certification designation
- $463,496 spent. Special program for the aging: We support programs for aging populations by focusing on specialized, accessible transportation solutions. They provide training, such as the PASS certification, to ensure safe transit for seniors and collaborate on community mobility projects to improve access to essential services for older adults.
- $158,480 spent. Other mobility programs.
Source: Form 990 for the year ending September 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Legitimacy checks
Is it registered with the IRS? Passed.
Listed in the IRS master file of tax-exempt organizations as a 501(c)(3) charitable organization.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.
Has the IRS revoked its tax-exempt status? Passed.
Not on the IRS automatic revocation list.
Source: Automatic revocation of exemption list, Internal Revenue Service, file dated October 13, 2026.
Are donations tax-deductible? Passed.
On the IRS list of organizations eligible to receive tax-deductible contributions.
Source: Publication 78 data: organizations eligible for tax-deductible contributions, Internal Revenue Service, file dated October 13, 2026.
Is it keeping up with its IRS filings? Passed.
Most recent return on file covers the year ending September 2025.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.
How long has it been tax-exempt? Passed.
Recognized by the IRS since April 1975.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.
Is it in good standing with state regulators? Passed.
Not on California's list of charities barred from soliciting. Other states are not yet checked.
Source: May Not Operate or Solicit for Charitable Purposes list, California Attorney General, Registry of Charities and Fundraisers, file dated October 21, 2026.
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