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Telespond Senior Services Inc

EIN 23-7353444 · Scranton, PA

Public records show a registered, tax-exempt organization in good standing.

LegitimacyPassesRegistration and standingFinancial healthFair59 out of 100GovernanceStrong90 out of 100Impact evidenceDescribes programsHow well its results are evidenced

What it says it does

TO PROMOTE THE GENERAL WELL-BEING OF THE ELDERLY IN NORTHEASTERN PENNSYLVANIA THROUGH A VARIETY OF PROGRAMS.

Income
$2.6 million
Spending
$2.5 million
Reserves
1.3 months of spending
Largest source of income
fees for its services, 63%
Employees
51
Volunteers
130
Highest pay
$101,121, executive di

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Financial health

Fair: 59 out of 100. Higher than 30% of charities in its peer group (human services, $1m to $10m).

  • Reserves

    10 of 35

    Spendable reserves would cover 1.3 months of spending.

  • Debt

    20 of 20

    It owes 12% of what it owns.

  • Living within its means

    15 of 15

    Income exceeded spending by 7% of income.

  • Income trend

    5 of 15

    Income fell 20% on the year before.

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Governance

Strong: 90 out of 100. Higher than 48% of charities in its peer group (human services, $1m to $10m).

  • Independent board

    25 of 25

    10 of 10 voting board members are independent.

  • Conflict of interest policy

    15 of 15

    Has a written conflict of interest policy.

  • Whistleblower policy

    8 of 8

    Has a written whistleblower policy.

  • Record keeping policy

    7 of 7

    Has a written policy on keeping and destroying records.

  • Board minutes

    5 of 5

    Keeps minutes of board meetings.

  • Board sees the tax return

    0 of 10

    Did not give the board a copy of this return before filing it.

  • Pay set independently

    5 of 5

    Sets its chief executive's pay through independent review and comparison.

  • Independent check of accounts

    15 of 15

    Its accounts were audited by an independent accountant.

  • No reported misuse

    10 of 10

    Reports no diversion of assets, excess benefits or loans to insiders.

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Impact evidence

Describes programs. Its tax return describes what it does but we have found no measurable results in it.

Programs described in its return (5)
  1. THE FOSTER GRANDPARENT PROGRAM, SERVING LUZERNE AND WYOMING COUNTIES, PROVIDES AN OPPORTUNITY FOR SENIOR VOLUNTEERS TO PLAY A SPECIAL ROLE IN THE LIVES OF YOUNG CHILDREN IN NEIGHBORING SCHOOL DISTRICTS AND YOUTH CENTERS. FOSTER GRANDPARENTS WORK ONE-ON-ONE WITH CHILDREN IDENTIFIED AS HIGH-RISK OR HAVING SPECIAL NEEDS, SUPPORTING THEIR PHYSICAL, MENTAL, EMOTIONAL AND SOCIAL DEVELOPMENT. THIS IS A FREE SERVICE AVAILABLE FOR AGES 0 TO 21. FOSTER GRANDPARENTS MEET WITH CHILDREN ON A WEEKLY BASIS IN PRE-K PROGRAMS, ELEMENTARY SCHOOLS, HEAD START PROGRAMS, AND OTHER YOUTH-BASED FACILITIES. OUR FOSTER GRANDPARENTS PROVIDE HELP WITH READING AND OTHER LEARNING TASKS, ONE-ON-ONE CONVERSATIONS, GUIDANCE, LOVE AND SUPPORT AT CRITICAL MOMENTS IN A CHILD'S LIFE. IN 2023, THE FOSTER GRANDPARENT PROGRAM PROVIDED SUPPORTS TO FORTY SCHOOLS AND OFFERED EMPLOYMENT OPPORTUNITIES TO SEVENTY VOLUNTEERS ACROSS LUZERNE COUNTY. CLASSROOM TEACHERS REPORTED TREMENDOUS IMPROVEMENT IN STUDENT BEHAVIOR AND SKILLS WITH THE SUPPORT OF THE FOSTER GRANDPARENTS. THE FOSTER GRANDPARENT PROGRAM, SERVING LUZERNE AND WYOMING COUNTIES, PROVIDES AN OPPORTUNITY FOR SENIOR VOLUNTEERS TO PLAY A SPECIAL ROLE IN THE LIVES OF YOUNG CHILDREN IN NEIGHBORING SCHOOL DISTRICTS AND YOUTH CENTERS. FOSTER GRANDPARENTS WORK ONE-ON-ONE WITH CHILDREN IDENTIFIED AS HIGH-RISK OR HAVING SPECIAL NEEDS, SUPPORTING THEIR PHYSICAL, MENTAL, EMOTIONAL AND SOCIAL DEVELOPMENT. THIS IS A FREE SERVICE AVAILABLE FOR AGES 0 TO 21. FOSTER GRANDPARENTS MEET WITH CHILDREN ON A WEEKLY BASIS IN PRE-K PROGRAMS, ELEMENTARY SCHOOLS, HEAD START PROGRAMS, AND OTHER YOUTH-BASED FACILITIES. OUR FOSTER GRANDPARENTS PROVIDE HELP WITH READING AND OTHER LEARNING TASKS, ONE-ON-ONE CONVERSATIONS, GUIDANCE, LOVE AND SUPPORT AT CRITICAL MOMENTS IN A CHILD'S LIFE. IN 2023, THE FOSTER GRANDPARENT PROGRAM PROVIDED SUPPORTS TO FORTY SCHOOLS AND OFFERED EMPLOYMENT OPPORTUNITIES TO SEVENTY VOLUNTEERS ACROSS LUZERNE COUNTY. CLASSROOM TEACHERS REPORTED TREMENDOUS IMPROVEMENT IN STUDENT BEHAVIOR AND SKILLS WITH THE SUPPORT OF THE FOSTER GRANDPARENTS.
  2. THE SENIOR COMPANION PROGRAM IS DESIGNED TO HELP LACKAWANNA COUNTY'S OLDER ADULTS REMAIN INDEPENDENT AND IN THEIR HOMES AS LONG AS POSSIBLE AND ENCOURAGE FRIENDSHIP AND CONNECTION WITH OTHER SENIORS IN THE COMMUNITY. THE VOLUNTEERS PROVIDE ASSISTANCE WITH DAILY TASKS, ENCOURAGEMENT TO REMAIN ACTIVE AND CONNECTED, AND WATCH FOR SIGNS THE CLIENT MAY NEED EXTRA CARE. THE SENIOR COMPANION PROGRAM EMPLOYS 66 SENIOR VOLUNTEERS AND OFFERS 100 CLIENTS COMPANIONSHIP SERVICES.
  3. THE ADULT DAY CENTER PROVIDES REHABILITATIVE AND RECREATIONAL ACTIVITIES FOR OLDER ADULTS AGES 60 AND OLDER IN A CLEAN AND SAFE ENVIRONMENT STAFFED BY CARE ATTENDANTS AND NURSES. ADULT DAY CENTER CLIENTS BENEFIT FROM SUPPORT WITH PERSONAL CARE AND NUTRITION, PHYSICAL EXERCISES, AND FUN ARTS AND MUSIC PROGRAMMING LED BY AN EXPERIENCED ACTIVITIES COORDINATOR. PROGRAMS ARE DESIGNED TO HELP OLDER ADULTS REMAIN ENGAGED AND CONNECTED TO THEIR COMMUNITIES, FEEL LESS ISOLATED, AND IMPROVE COGNITION AS WELL AS MENTAL AND EMOTIONAL HEALTH. THE ADULT DAY CENTER PROVIDES SUPPORT TO CLIENTS LIVING IN LACKAWANNA COUNTY AND SURROUNDING AREAS.
  4. TELESPOND BEGAN CONSTRUCTION OF THE OLDER ADULT ADVOCACY CENTER (OAAC), WHICH IS SLATED TO OPEN ITS DOORS IN 2025. THE OAAC WILL OFFER OLDER ADULTS EXPERIENCING HOUSING INSECURITY DUE TO ABUSE, NEGLECT, OR AN UNSAFE ENVIRONMENT A TRANSITIONAL SAFE SPACE WHICH WILL ALLOW THEM TO HEAL, STABILIZE AND CONNECT WITH COMMUNITY SOCIAL SERVICES AND HEALTH CARE PARTNERS. TELESPOND WILL WORK CLOSELY WITH LOCAL AREA AGENCIES ON AGING TO IDENTIFY AT RISK OLDER ADULTS WHO WOULD BENEFIT FROM A STAY AT THE OAAC. THE IN-HOME PERSONAL CARE PROGRAM PROVIDES NON-MEDICAL IN-HOME CARE SERVICES TO HELP OLDER ADULTS MAINTAIN A SAFE AND CLEAN HOME-BASED ENVIRONMENT, AS WELL AS PROVIDE CAREGIVER SUPPORT AND RESPITE. OUR PERSONAL CARE ATTENDANTS PROVIDE ASSISTANCE WITH BATHING, DRESSING, TOILETING, AND WILL ALSO HANDLE HOMEMAKING DUTIES SUCH AS LAUNDRY AND/OR MEAL PREPARATION.
  5. TELESPOND BEGAN CONSTRUCTION OF THE OLDER ADULT ADVOCACY CENTER (OAAC), WHICH IS SLATED TO OPEN ITS DOORS IN 2025. THE OAAC WILL OFFER OLDER ADULTS EXPERIENCING HOUSING INSECURITY DUE TO ABUSE, NEGLECT, OR AN UNSAFE ENVIRONMENT A TRANSITIONAL SAFE SPACE WHICH WILL ALLOW THEM TO HEAL, STABILIZE AND CONNECT WITH COMMUNITY SOCIAL SERVICES AND HEALTH CARE PARTNERS. TELESPOND WILL WORK CLOSELY WITH LOCAL AREA AGENCIES ON AGING TO IDENTIFY AT RISK OLDER ADULTS WHO WOULD BENEFIT FROM A STAY AT THE OAAC. THE IN-HOME PERSONAL CARE PROGRAM PROVIDES NON-MEDICAL IN-HOME CARE SERVICES TO HELP OLDER ADULTS MAINTAIN A SAFE AND CLEAN HOME-BASED ENVIRONMENT, AS WELL AS PROVIDE CAREGIVER SUPPORT AND RESPITE. OUR PERSONAL CARE ATTENDANTS PROVIDE ASSISTANCE WITH BATHING, DRESSING, TOILETING, AND WILL ALSO HANDLE HOMEMAKING DUTIES SUCH AS LAUNDRY AND/OR MEAL PREPARATION.

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Legitimacy checks

  1. Is it registered with the IRS? Passed.

    Listed in the IRS master file of tax-exempt organizations as a 501(c)(3) charitable organization.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated September 7, 2026.

  2. Has the IRS revoked its tax-exempt status? Passed.

    Not on the IRS automatic revocation list.

    Source: Automatic revocation of exemption list, Internal Revenue Service, file dated September 30, 2026.

  3. Are donations tax-deductible? Passed.

    On the IRS list of organizations eligible to receive tax-deductible contributions.

    Source: Publication 78 data: organizations eligible for tax-deductible contributions, Internal Revenue Service, file dated September 10, 2026.

  4. Is it keeping up with its IRS filings? Passed.

    Most recent return on file covers the year ending June 2025.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated September 7, 2026.

  5. How long has it been tax-exempt? Passed.

    Recognized by the IRS since March 1974.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated September 7, 2026.

  6. Is it in good standing with state regulators? Passed.

    Not on California's list of charities barred from soliciting. Other states are not yet checked.

    Source: May Not Operate or Solicit for Charitable Purposes list, California Attorney General, Registry of Charities and Fundraisers, file dated October 7, 2026.

Ratings and checks are our reading of public records, using the published method. They are not a statement about anyone's honesty. If you work for this organization, you can send corrections or results, confirm you want gifts through Veridonate, or ask to be removed from giving.