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Passes our checks

Circle Health Services

EIN 23-7078501 · Cleveland, OH

Public records show a registered, tax-exempt organization in good standing.

LegitimacyPassesRegistration and standingFinancial healthGood81 out of 100GovernanceStrong90 out of 100Impact evidenceDescribes programsHow well its results are evidenced

What it says it does

Circle Health fights for equity by healing, teaching, and inspiring individuals and families to reach their full potential.

Income
$38.1 million
Spending
$37.1 million
Spent on programs
88%
Reserves
4.6 months of spending
Largest source of income
fees for its services, 49%
Employees
335
Volunteers
27
Highest pay
$407,369, chief executive officer

Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Financial health

Good: 81 out of 100.

  • Reserves

    20 of 35

    Spendable reserves would cover 4.6 months of spending.

  • Debt

    16 of 20

    It owes 22% of what it owns.

  • Living within its means

    15 of 15

    Income exceeded spending by 3% of income.

  • Income trend

    15 of 15

    Income rose 5% on the year before.

  • Spending floor

    15 of 15

    88% of spending went to programs and raising each dollar of donations cost 2 cents.

Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Governance

Strong: 90 out of 100.

  • Independent board

    25 of 25

    24 of 24 voting board members are independent.

  • Conflict of interest policy

    15 of 15

    Has a written conflict of interest policy.

  • Whistleblower policy

    8 of 8

    Has a written whistleblower policy.

  • Record keeping policy

    7 of 7

    Has a written policy on keeping and destroying records.

  • Board minutes

    5 of 5

    Keeps minutes of board meetings.

  • Board sees the tax return

    0 of 10

    Did not give the board a copy of this return before filing it.

  • Pay set independently

    5 of 5

    Sets its chief executive's pay through independent review and comparison.

  • Independent check of accounts

    15 of 15

    Its accounts were audited by an independent accountant.

  • No reported misuse

    10 of 10

    Reports no diversion of assets, excess benefits or loans to insiders.

Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Impact evidence

Describes programs. Its tax return describes what it does but we have found no measurable results in it.

Programs described in its return (4)
  1. $23.9 million spent. Circle Health Services' behavioral health program provides psychiatric and psychological individual counseling services (93,363 clinic/virtual visits, 10,162 patients) to adults most of whom lack insurance for treatment of mental health problems. There are also issue-oriented counseling services available for depression. A separate substance abuse program (6,083 clinic/virtual visits, 1,884 patients) provides intensive outpatient treatment, which includes both group services and individual counseling.
  2. $4.0 million spent. Primary adult medical care (12,271 clinic/virtual visits, 4,321 patients) offers services for chronic and acute care to patients the majority of whom are Medicaid-eligible, or are uninsured or underinsured. Services include comprehensive coordinated treatment of chronic diseases like hypertension, diabetes, asthma and high cholesterol plus specialty clinics in physical therapy, dermatology, neurology, ophthalmology, and rheumatology. We continue to offer pediatric services including well child visits and immunization access as well as family planning services to adolescents.
  3. $791,002 spent. Circle Health Services' dental program (2,819 clinic visits, 1,537 patients) provides for patients, the majority with whom are Medicaid-eligible, or are uninsured or underinsured, restorative services such as cleanings, fillings, root canals and partials plus an emergency extraction clinic during evenings and weekend hours.
  4. $3.8 million spent. HIV/AIDS services consists of three distinct service areas: HIV testing, syringe exchange program and HIV treatment. Circle Health Services provides anonymous rapid HIV tests (8,357 clinic visits, 5,489 patients); early intervention program Circle Health Services provides medical, mental health and substance abuse treatment; syringe exchange program - through syringe exchanges over 575,000 needles were distributed. Circle Health Services focuses on controlling the spread of disease by reducing the transmission of HIV/AIDS through intravenous drug use. We also offer Narcan, the medication used to reverse any type of opioid overdose.Circle Health Service's advocacy program takes action on timely and topical political and health trends that could positively impact the medically underserved. Advocacy efforts strive to influence public policy and social change by engaging patients and volunteers, often in collaboration with other like-minded agency representatives, in the process of communicating with lawmakers at the local, state and/or national level.Outreach and Enrollment - certified application counselors and others provide outreach, education, and enrollment activities to patients and other consumers requesting assistance with applying for insurance programs. Staff provides public education activities to raise awareness of qualified health plans within the federal marketplace and the availability of expanded Medicaid.Pharmacy - Circle Health Services has a pharmacy dispensary for its patients. The dispensary provides basic medication free of charge and assists patients to obtain additional medications from the drug companies. Providers at Circle Health Services appreciate the assistance of an onsite pharmacist. Consultation is available to providers and their patients with respect to monitoring parameters for medications, laboratory results, side effects and interactions, patient adherence, medication reconciliation, cost effective remedies, self-care and natural products, educational and community resources, and recommendations for uncontrolled chronic disease states.Case Management - Circle Health Service's integrated care management program assists patients that have been identified through either diagnoses or condition. With accessing resources to meet their basic needs. Patients that present with the following are referred for an assessment to determine the level of case management needed: BH diagnoses, high cost/high utilization, poorly controlled chronic conditions, social detriments of health, and/or referred by outside provider.

Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Legitimacy checks

  1. Is it registered with the IRS? Passed.

    Listed in the IRS master file of tax-exempt organizations as a 501(c)(3) charitable organization.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  2. Has the IRS revoked its tax-exempt status? Passed.

    Not on the IRS automatic revocation list.

    Source: Automatic revocation of exemption list, Internal Revenue Service, file dated November 6, 2026.

  3. Are donations tax-deductible? Passed.

    On the IRS list of organizations eligible to receive tax-deductible contributions.

    Source: Publication 78 data: organizations eligible for tax-deductible contributions, Internal Revenue Service, file dated October 13, 2026.

  4. Is it keeping up with its IRS filings? Passed.

    Most recent return on file covers the year ending December 2024.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  5. How long has it been tax-exempt? Passed.

    Recognized by the IRS since June 1971.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  6. Is it in good standing with state regulators? Passed.

    Not on California's list of charities barred from soliciting. Other states are not yet checked.

    Source: May Not Operate or Solicit for Charitable Purposes list, California Attorney General, Registry of Charities and Fundraisers, file dated November 4, 2026.

Ratings and checks are our reading of public records, using the published method. They are not a statement about anyone's honesty. If you work for this organization, you can send corrections or results, confirm you want gifts through Veridonate, or ask to be removed from giving.