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Passes our checks

Face to Face

EIN 23-2862064 · Philadelphia, PA

Public records show a registered, tax-exempt organization in good standing.

LegitimacyPassesRegistration and standingFinancial healthStrong100 out of 100GovernanceStrong100 out of 100Impact evidenceDescribes programsHow well its results are evidenced

What it says it does

FACE TO FACE WORKS TO MEET THE BASIC NEEDS AND REDUCE THE SUFFERING OF THOSE IN OUR COMMUNITY. WITH HOSPITALITY, WE PROVIDE A SAFE ENVIRONMENT AND PRACTICAL TOOLS, WHICH ENABLE PEOPLE IN GERMANTOWN TO CONFRONT PERSONAL CHALLENGES, EMPOWER THEIR LIVES, AND FULFILL THEIR UNIQUE POTENTIAL.

Income
$3.1 million
Spending
$3.0 million
Spent on programs
75%
Reserves
17.4 months of spending
Largest source of income
donations and private grants, 92%
Employees
30
Volunteers
2,888
Highest pay
$157,123, executive di

Source: Form 990 for the year ending August 31, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Financial health

Strong: 100 out of 100. Higher than 90% of charities in its peer group (human services, $1m to $10m).

  • Reserves

    35 of 35

    Spendable reserves would cover 17.4 months of spending.

  • Debt

    20 of 20

    It owes 5% of what it owns.

  • Living within its means

    15 of 15

    Income exceeded spending by 4% of income.

  • Income trend

    15 of 15

    Income rose 4% on the year before.

  • Spending floor

    15 of 15

    75% of spending went to programs and raising each dollar of donations cost 13 cents.

Source: Form 990 for the year ending August 31, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Governance

Strong: 100 out of 100. Higher than 65% of charities in its peer group (human services, $1m to $10m).

  • Independent board

    25 of 25

    18 of 18 voting board members are independent.

  • Conflict of interest policy

    15 of 15

    Has a written conflict of interest policy.

  • Whistleblower policy

    8 of 8

    Has a written whistleblower policy.

  • Record keeping policy

    7 of 7

    Has a written policy on keeping and destroying records.

  • Board minutes

    5 of 5

    Keeps minutes of board meetings.

  • Board sees the tax return

    10 of 10

    Gave the board a copy of this return before filing it.

  • Pay set independently

    5 of 5

    Sets its chief executive's pay through independent review and comparison.

  • Independent check of accounts

    15 of 15

    Its accounts were audited by an independent accountant.

  • No reported misuse

    10 of 10

    Reports no diversion of assets, excess benefits or loans to insiders.

Source: Form 990 for the year ending August 31, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Impact evidence

Describes programs. Its tax return describes what it does but we have found no measurable results in it.

Programs described in its return (3)
  1. $936,478 spent. DINING ROOM - OUR DINING ROOM ALLEVIATES HUNGER BY SERVING WARM, NOURISHING MEALS TO LOW INCOME FAMILIES AS WELL AS SINGLE AND HOMELESS INDIVIDUALS. WE WELCOME GUESTS FRIDAY, SATURDAY, SUNDAY, MONDAY, AND TUESDAY. IN 2025 WE SERVED 42,666 MEALS. FOR OUR GUESTS OUR DINING ROOM IS MUCH MORE THAN A PLACE TO GET A HOT MEAL; IT IS THEIR FAMILY ROOM WHERE THEY FEEL PART OF A COMMUNITY THAT VALUES THEM. WE OPEN OUR DOORS BY 9AM AND INVITE PEOPLE TO SIT, RELAX, READ, ENJOY COFFEE AND SOCIALIZE WHILE THEY WAIT FOR THE MEAL. IT IS THROUGH OUR DINING ROOM THAT WE LEARN OF OUR GUESTS CHALLENGES AND REFER THEM TO OUR OTHER PROGRAMS FOR HELP. WE HAVE A DEDICATED GROUP OF OVER 2,800 VOLUNTEERS EACH YEAR, AND THEY ARE A HUGE PART OF WHAT MAKES OUR DINING ROOM A SUCCESS.
  2. $262,760 spent. HEALTH CENTERS - OUR HEALTH CENTER PROVIDES FREE NURSE MANAGED CARE TO NEARLY 1,000 UNDERSERVED PEOPLE EACH YEAR. PRIMARY SERVICES INCLUDE BLOOD PRESSURE SCREENING, FOOT CARE, AND DIABETES EDUCATION. HEALTH PROMOTION PROGRAMS INCLUDE REIKI/REFLEXOLOGY, STRESS REDUCTION AND THE WASHETERIA, WHERE PEOPLE CAN TAKE A HOT SHOWER AND RECEIVE A NEW SET OF CLOTHES.
  3. $1.1 million spent. LEGAL AND SOCIAL SERVICES CENTERS - THE FACE TO FACE LEGAL CENTER PROTECTS THE HUMAN, CIVIL AND LEGAL RIGHTS OF LOW INCOME AND HOMELESS INDIVIDUALS. OUR LEGAL CENTER SERVES OVER 1,000 PEOPLE EACH YEAR, AND HELPS MANY CLIENTS TO SECURE LEGAL IDENTIFICATION, WHICH IS ESSENTIAL IN TODAY'S SOCIETY. OUR SOCIAL SERVICES CENTER PROVIDES COUNSEL AND REFERRAL TO HUNDREDS OF CLIENTS EACH YEAR. FROM SIMPLE PACKETS PROMOTING HYGIENE TO HELP SECURING HOUSING, UTILITIES, AND EMPLOYMENT, THIS SERVICE GIVES MANY CLIENTS THE RESOURCES THEY NEED TO RESOLVE A VARIETY OF ISSUES. IN 2025 THE SOCIAL SERVICES CENTER ASSISTED OVER 2,000 CLIENTS.

Source: Form 990 for the year ending August 31, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Legitimacy checks

  1. Is it registered with the IRS? Passed.

    Listed in the IRS master file of tax-exempt organizations as a 501(c)(3) charitable organization.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  2. Has the IRS revoked its tax-exempt status? Passed.

    Not on the IRS automatic revocation list.

    Source: Automatic revocation of exemption list, Internal Revenue Service, file dated October 13, 2026.

  3. Are donations tax-deductible? Passed.

    On the IRS list of organizations eligible to receive tax-deductible contributions.

    Source: Publication 78 data: organizations eligible for tax-deductible contributions, Internal Revenue Service, file dated October 13, 2026.

  4. Is it keeping up with its IRS filings? Passed.

    Most recent return on file covers the year ending August 2025.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  5. How long has it been tax-exempt? Passed.

    Recognized by the IRS since March 1997.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  6. Is it in good standing with state regulators? Passed.

    Not on California's list of charities barred from soliciting. Other states are not yet checked.

    Source: May Not Operate or Solicit for Charitable Purposes list, California Attorney General, Registry of Charities and Fundraisers, file dated October 21, 2026.

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