Skip to the page content
Your donations
Passes our checks

Willow Valley Communities

EIN 23-2226098 · Lancaster, PA

Public records show a registered, tax-exempt organization in good standing.

LegitimacyPassesRegistration and standingFinancial healthWeak44 out of 100GovernanceStrong100 out of 100Impact evidenceDescribes programsHow well its results are evidenced

What it says it does

WE INSPIRE EACH PERSON TO EMBRACE THE POSSIBILITIES OF A LIFE LIVED FORWARD. OUR WILLOW VALLEY COMMUNITIES FAMILY EXPERIENCE THE FINEST LIVING IN AN ENVIRONMENT WHICH INSPIRES SPIRITUAL, PHYSICAL, INTELLECTUAL AND EMOTIONAL FULFILLMENT. OUR TEAM SERVES EACH WILLOW VALLEY COMMUNITIES FAMILY MEMBER GRACIOUSLY, COMPASSIONATELY, AND RESPECTFULLY IN A CULTURE WHICH CHERISHES EXCELLENCE AND INNOVATION. OUR COMMITMENT IS TO PROVIDE A BROAD RANGE OF SERVICES AND AMENITIES WHICH OFFER SUPERIOR VALUE TO RESIDENTS WITH THE GOAL TO POSITIVELY TRANSFORM THE WAY AGING IS EXPERIENCED AND VIEWED IN OUR WORLD.

Income
$159.1 million
Spending
$158.7 million
Spent on programs
90%
Reserves
-26.4 months of spending
Largest source of income
fees for its services, 91%
Employees
2,036
Volunteers
250
Highest pay
$282,309, sr vp of hc services

Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Financial health

Weak: 44 out of 100. Higher than 19% of charities in its peer group (human services, over $100m).

  • Reserves

    0 of 35

    Spendable reserves are negative: it owes or has committed more than it holds.

  • Debt

    2 of 20

    It owes 82% of what it owns.

  • Living within its means

    12 of 15

    Income exceeded spending by 0% of income.

  • Income trend

    15 of 15

    Income rose 7% on the year before.

  • Spending floor

    15 of 15

    90% of spending went to programs and raising each dollar of donations cost 26 cents.

Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Governance

Strong: 100 out of 100. Higher than 29% of charities in its peer group (human services, over $100m).

  • Independent board

    25 of 25

    5 of 5 voting board members are independent.

  • Conflict of interest policy

    15 of 15

    Has a written conflict of interest policy.

  • Whistleblower policy

    8 of 8

    Has a written whistleblower policy.

  • Record keeping policy

    7 of 7

    Has a written policy on keeping and destroying records.

  • Board minutes

    5 of 5

    Keeps minutes of board meetings.

  • Board sees the tax return

    10 of 10

    Gave the board a copy of this return before filing it.

  • Pay set independently

    5 of 5

    Sets its chief executive's pay through independent review and comparison.

  • Independent check of accounts

    15 of 15

    Its accounts were audited by an independent accountant.

  • No reported misuse

    10 of 10

    Reports no diversion of assets, excess benefits or loans to insiders.

Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Impact evidence

Describes programs. Its tax return describes what it does but we have found no measurable results in it.

Programs described in its return (2)
  1. $139.7 million spent. WILLOW VALLEY MANOR IS LOCATED IN A SUBURBAN SETTING ON 45 ACRES OF LAND. THE COMMUNITY OFFERS 366 RESIDENTIAL LIVING UNITS. THESE INCLUDE APARTMENTS, VILLAS AND TOWNHOMES. WILLOW VALLEY LAKES MANOR IS LOCATED IN A SUBURBAN SETTING ON 139 ACRES OF LAND. THE COMMUNITY OFFERS 837 RESIDENTIAL LIVING UNITS. THESE INCLUDE APARTMENTS, VILLAS AND TOWNHOMES. SKILLED NURSING CARE IS PROVIDED IN WILLOW VALLEY LAKES MANOR'S 80-BED SUPPORTIVE LIVING COMPONENT. IN ADDITION, PERSONAL CARE IS PROVIDED IN AN ADJACENT BUILDING WITH 156 BEDS AVAILABLE. WILLOW VALLEY MANOR NORTH IS LOCATED IN A SUBURBAN SETTING ON 42 ACRES OF LAND. THE COMMUNITY OFFERS 447 RESIDENTIAL LIVING APARTMENTS. PERSONAL CARE, MEMORY SUPPORT (DEMENTIA CARE) AND SKILLED NURSING CARE ARE PROVIDED IN WILLOW VALLEY MANOR NORTH'S 338-BED SUPPORTIVE LIVING COMPONENT.
  2. $2.6 million spent. SMARTLIFE VIA WILLOW VALLEY IS A MEMBERSHIP BASED LIFECARE AT HOME PROGRAM DELIVERING HIGH QUALITY CARE AND SERVICES IN THE MEMBER'S HOME. SMARTLIFE PROVIDES PERSONAL CARE COORDINATION AND HOME CARE SERVICES INCLUDING COMPANION SERVICES, ADULT DAY CARE, TRANSPORTATION, HOMESAFETY ASSESSMENTS, AND MEAL DELIVERY. IN ADDITION, OPPORTUNITIES FOR SOCIAL, EDUCATION AND WELLNESS ACTIVITIES ARE AVAILABLE. IF NEEDED, PERSONAL CARE, MEMORY SUPPORT AND NURSING CARE ARE AVAILABLE TO THE MEMBERS.

Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Legitimacy checks

  1. Is it registered with the IRS? Passed.

    Listed in the IRS master file of tax-exempt organizations as a 501(c)(3) charitable organization.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  2. Has the IRS revoked its tax-exempt status? Passed.

    Not on the IRS automatic revocation list.

    Source: Automatic revocation of exemption list, Internal Revenue Service, file dated October 13, 2026.

  3. Are donations tax-deductible? Passed.

    On the IRS list of organizations eligible to receive tax-deductible contributions.

    Source: Publication 78 data: organizations eligible for tax-deductible contributions, Internal Revenue Service, file dated October 13, 2026.

  4. Is it keeping up with its IRS filings? Passed.

    Most recent return on file covers the year ending December 2024.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  5. How long has it been tax-exempt? Passed.

    Recognized by the IRS since May 1987.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  6. Is it in good standing with state regulators? Passed.

    Not on California's list of charities barred from soliciting. Other states are not yet checked.

    Source: May Not Operate or Solicit for Charitable Purposes list, California Attorney General, Registry of Charities and Fundraisers, file dated October 21, 2026.

Ratings and checks are our reading of public records, using the published method. They are not a statement about anyone's honesty. If you work for this organization, you can send corrections or results, confirm you want gifts through Veridonate, or ask to be removed from giving.