Merakey USA
Public records show a registered, tax-exempt organization in good standing.
Points to look into
- It reported loans to or from officers, directors or other insiders.
These come from the organization's own tax return. There may be a good explanation; ask the charity.
What it says it does
PERFORM ADMINISTRATIVE AND SUPPORTING SERVICES FOR ITS EXEMPT AFFILIATED SUBSIDIARIES IN FURTHERANCE OF THEIR MISSION.
- Income
- $88.7 million
- Spending
- $88.1 million
- Spent on programs
- 95%
- Reserves
- 8.8 months of spending
- Largest source of income
- fees for its services, 93%
- Employees
- 910
- Volunteers
- 13
- Highest pay
- $1.4 million, president & ceo
Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Financial health
Good: 75 out of 100. Higher than 63% of charities in its peer group (health care, $10m to $100m).
Reserves
28 of 35Spendable reserves would cover 8.8 months of spending.
Debt
5 of 20It owes 51% of what it owns.
Living within its means
12 of 15Income exceeded spending by 1% of income.
Income trend
15 of 15Income rose 10% on the year before.
Spending floor
15 of 1595% of spending went to programs and raising each dollar of donations cost 0 cents.
Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Governance
Strong: 90 out of 100. Higher than 29% of charities in its peer group (health care, $10m to $100m).
Independent board
25 of 2513 of 13 voting board members are independent.
Conflict of interest policy
15 of 15Has a written conflict of interest policy.
Whistleblower policy
8 of 8Has a written whistleblower policy.
Record keeping policy
7 of 7Has a written policy on keeping and destroying records.
Board minutes
5 of 5Keeps minutes of board meetings.
Board sees the tax return
10 of 10Gave the board a copy of this return before filing it.
Pay set independently
5 of 5Sets its chief executive's pay through independent review and comparison.
Independent check of accounts
15 of 15Its accounts were audited by an independent accountant.
No reported misuse
0 of 10Reports at least one of: diversion of assets, excess benefits, loans to insiders.
Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Impact evidence
Describes programs. Its tax return describes what it does but we have found no measurable results in it.
Programs described in its return (1)
- $83.7 million spent. IN FY 2025, MERAKEY USA REMAINED COMMITTED TO SUPPORTING AND ADMINISTERING SERVICES FOR ITS AFFILIATED ENTITIES. THE ORGANIZATION PROVIDED CRUCIAL ASSISTANCE THROUGH TECHNOLOGICAL SOLUTIONS, REGULATORY GUIDANCE, AND CONSULTATIVE SUPPORT TO HELP THESE ENTITIES DELIVER SERVICES TO INDIVIDUALS EFFECTIVELY.MERAKEY USA IS GUIDED BY: OUR PURPOSE: PUTTING OUR HEART AND SOUL INTO EXCEPTIONAL CARE.OUR VISION: TO BE A NATIONALLY RECOGNIZED PROVIDER OF THE HIGHEST QUALITY HEALTH AND HUMAN SERVICES.OUR CORE VALUES: COMPASSION, DIVERSITY, INTEGRITY, SAFETY, TRUST, AND QUALITYHIGHLIGHTS OF MERAKEY USA'S EXEMPT AFFILIATED SUBSIDIARIES' FY25 ACTIVITIES:WITH OVER 8,308 EMPLOYEES, MERAKEY USA SERVED 32,126 INDIVIDUALS AT 668 DIFFERENT SITES VIA 1,050 EXCEPTIONAL PROGRAMS IN FY25.MERAKEY CONTINUES ITS STRONG COMMITMENT TO SAFETY IN PARTNERSHIP AND ACCREDITATION WITH PRAESIDIUM, THE NATIONAL LEADER IN ABUSE RISK MANAGEMENT. WE HAVE FURTHER EXPANDED PREVENTION OF ABUSE POLICIES, ADAPTED OUR HIRING PROTOCOLS, REFINED OUR TRAINING PROCESS, AND FURTHER REVAMPED SUPERVISION/MONITORING AND CONSUMER PARTICIPATION. ACCREDITATION FROM PRAESIDIUM DEMONSTRATES OUR COMMITMENT TO PROVIDING THE HIGHEST QUALITY SERVICES AND A ZERO-TOLERANCE ENVIRONMENT FOR ABUSE OF ANY KIND FOR THOSE WITHIN OUR CARE.IN JULY 2024, MEMBERS OF THE AS EMPLOYEE RESOURCE GROUP (PRONOUNCED AH-SHAY; BLACK/AFRICAN AMERICAN) LED THE 2ND ANNUAL JUNETEENTH OUTREACH EVENT. THE JUNETEENTH CELEBRATIONS WERE WELL-RECEIVED ACROSS VARIOUS LOCATIONS, WITH PARTICIPANTS APPRECIATING EDUCATIONAL CONTENT AND CULTURAL ACTIVITIES AS A COMMUNITY. CONSUMERS AND MERAKEY STAFF HELD EVENTS OUTSIDE, IN MEETING ROOMS, AND OVER LUNCH BREAK TABLES WITH MANY ACTIVITIES, PRIZES, FOOD, AND FUN. MERAKEY'S GATEWAY INK PROGRAM DESIGNED, CREATED, AND DISTRIBUTED OUR FIRST-EVER JUNETEENTH CELEBRATION T-SHIRTS.ALSO IN JULY, MERAKEY RECEIVED THE FINAL CARF ACCREDITATION REPORT AND RECEIVED NO RECOMMENDATIONS (SOMETHING ONLY 3% OF CARF ORGANIZATIONS ACHIEVE), WHICH MEANS NO PLAN OF CORRECTION REQUIRED. MERAKEY EARNED ANOTHER FULL 3-YEAR ACCREDITATION WHICH EXPIRES MAY 31ST OF 2027. CARF INTERNATIONAL IS AN INDEPENDENT, NONPROFIT ACCREDITOR OF HEALTH AND HUMAN SERVICES. THROUGH ACCREDITATION, CARF ASSISTS SERVICE PROVIDERS IN DEMONSTRATING VALUE BY THE QUALITY OF THEIR SERVICES AND MEETING INTERNATIONALLY RECOGNIZED ORGANIZATIONAL AND PROGRAM STANDARDS.ON AUGUST 6, 2024, MERAKEY AND NEARLY 200 ATTENDEES CELEBRATED THE OPENING OF ITS NEW MENTAL HEALTH WALK-IN CLINIC WITH A RIBBON-CUTTING CEREMONY AND OPEN HOUSE. GUESTS HEARD REMARKS FROM SEVERAL SPEAKERS FROM MERAKEY, PHILADELPHIA DEPARTMENT OF BEHAVIORAL HEALTH, AND COMMUNITY BEHAVIORAL HEALTH. AFTER THE RIBBON CUTTING, TOURS OF THE NEW CLINIC WERE GIVEN, AND REFRESHMENTS WERE ENJOYED UNDER A LARGE OUTDOOR TENT. THE CLINIC IS PHILADELPHIA'S FIRST AND ONLY BEHAVIORAL HEALTH URGENT CARE FOR ADULTS NEEDING SAME-DAY MENTAL HEALTH CARE THAT IS NOT AN EMERGENCY. THROUGH THIS CLINIC, MERAKEY AIMS TO REDUCE AVOIDABLE VISITS TO CRISIS RESPONSE CENTERS AND EMERGENCY ROOMS BY HELPING PEOPLE GET THE MENTAL HEALTH CARE THEY NEED WHEN THEY NEED IT. SEVERAL NEWS OUTLETS JOINED THE EVENT TO PROMOTE THE NEW CLINIC TO THE COMMUNITY.ALSO IN AUGUST, MERAKEY UPDATED THE ADP ENTERPRISE HR SYSTEM TO SUPPORT CAPTURING AND USING PREFERRED NAMES, PRONOUNS, AND GENDER WHILE PRESERVING LEGAL NAMES FOR NECESSARY RECORDS. THIS EFFORT ALIGNS WITH OUR COMMITMENT TO INCLUSION WITHIN OUR ORGANIZATION. WITH THIS UPDATE, WE CAN ENSURE WE RECOGNIZE INDIVIDUALS AS THEY CHOOSE TO BE ACKNOWLEDGED.IN OCTOBER 2024, IN RESPONSE TO THE NEED FOR SOME HIGHER-LEVEL INTERVENTIONS FOR STAFF IN CALIFORNIA AND LOUISIANA BEYOND THE STANDARD 7AM-5:30PM WORKDAY, THE MERAKEY IT SERVICE CENTER EXTENDED THE TIER 1 SERVICE CENTER STAFFING HOURS (INTERNALLY) TO 6AM 10PM ET. LATER THAT MONTH, MERAKEY'S LGBTQ+ ERG HOSTED ITS ANNUAL COMING OUT DAY EVENT WITH A PRESENTATION OF THE CHAMPION AWARD. IN DECEMBER 2024, WE INTRODUCED THE MERAKEY MILES OF EXCELLENCE PROGRAM RECOGNIZING THE AMAZING MILESTONES OUR TEAM MEMBERS REACH DURING THEIR TIME WITH THE COMPANY. THE PROGRAM CELEBRATES WORK ANNIVERSARIES, FROM AN EMPLOYEE'S FIRST YEAR WITH US TO THEIR 50TH (AND BEYOND). EMPLOYEE MILESTONES ARE SHARED ON MERAKEY'S SOCIAL MEDIA CHANNELS AND IN INTERNAL COMMUNICATIONS, SO EVERYONE AT MERAKEY CAN JOIN IN THE CELEBRATION.ON JANUARY 8, 2025, MERAKEY PARKSIDE RECOVERY, IN PARTNERSHIP WITH THE CITY OF PHILADELPHIA AND MAYOR CHERRELLE PARKER'S ADMINISTRATION WELCOMED MERAKEY LEADERSHIP, COMMUNITY PARTNERS, AND INVITED GUESTS TO THEIR RECENTLY RENOVATED RECOVERY HOUSING PROGRAM IN THE HOLMESBURG NEIGHBORHOOD IN PHILADELPHIA. GUIDED TOURS AND A PRESS CONFERENCE WERE HELD AT THE NEW FACILITY, CALLED MERAKEY AT RIVERVIEW WELLNESS VILLAGE. MERAKEY'S NEW PROGRAM IS PART OF MAYOR PARKER'S PLAN TO ADDRESS THE ADDICTION CRISIS ACROSS THE CITY. THE NEW RECOVERY HOUSING PROGRAM, LOCATED ON THE GROUNDS OF RIVERVIEW WELLNESS VILLAGE, WILL SUPPORT AND TREAT INDIVIDUALS WITH A SUBSTANCE USE DISORDER. INDIVIDUALS MAY STAY AT THE FACILITY FOR UP TO A YEAR WHILE WORKING ON THEIR RECOVERY GOALS. THE PROGRAM WILL BEGIN ACCEPTING REFERRALS SOON AND WILL SERVE UP TO 132 INDIVIDUALS WHEN FULLY OPERATIONAL. DURING THE PRESS CONFERENCE, MAYOR PARKER ACKNOWLEDGED MERAKEY AS A TRUSTED AND VALUED PARTNER AND PROVIDER OF THESE SERVICES. OUR SHARED GOAL OF HELPING THE MOST VULNERABLE MEMBERS OF THE COMMUNITY WAS EXPRESSED BY MANY AT THE EVENT.MORE EMPLOYEES ENGAGED WITH DASHBOARDS, ANALYTICS, AND REPORTS VIA MERAKEY'S POWER BI DASHBOARD, IN PART DUE TO SEVERAL TRAINING SESSIONS HELD FROM JANUARY THROUGH MARCH.IN FEBRUARY 2025, MERAKEY RAN ITS ANNUAL SHARE THE LOVE EVENT WHICH UTILIZED THE CHEERS FOR PEERS WEBSITE TO GIVE ALL EMPLOYEES THE OPPORTUNITY TO SHARE PRIVATE AND PUBLIC MESSAGES OF APPRECIATION AND ADMIRATION. OVER 3,000 MESSAGES OF LOVE AND RECOGNITION WERE SHARED BETWEEN COWORKERS, MANAGERS, AND TEAMS ACROSS MERAKEY. ALSO IN FE
Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Legitimacy checks
Is it registered with the IRS? Passed.
Listed in the IRS master file of tax-exempt organizations as a 501(c)(3) charitable organization.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated September 7, 2026.
Has the IRS revoked its tax-exempt status? Passed.
Not on the IRS automatic revocation list.
Source: Automatic revocation of exemption list, Internal Revenue Service, file dated September 30, 2026.
Are donations tax-deductible? Passed.
On the IRS list of organizations eligible to receive tax-deductible contributions.
Source: Publication 78 data: organizations eligible for tax-deductible contributions, Internal Revenue Service, file dated September 10, 2026.
Is it keeping up with its IRS filings? Passed.
Most recent return on file covers the year ending June 2025.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated September 7, 2026.
How long has it been tax-exempt? Passed.
Recognized by the IRS since April 2021.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated September 7, 2026.
Is it in good standing with state regulators? Passed.
Not on California's list of charities barred from soliciting. Other states are not yet checked.
Source: May Not Operate or Solicit for Charitable Purposes list, California Attorney General, Registry of Charities and Fundraisers, file dated October 7, 2026.
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