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Keystone Service Systems Inc

EIN 23-1915567 · Harrisburg, PA

Public records show a registered, tax-exempt organization in good standing.

LegitimacyPassesRegistration and standingFinancial healthFair65 out of 100GovernanceStrong100 out of 100Impact evidenceDescribes programsHow well its results are evidenced

What it says it does

KEYSTONE SERVICE SYSTEMS, INC. (KSS) PROVIDES RESIDENTIAL AND RELATED SUPPORT SERVICES FOR FAMILIES AND PEOPLE WHO EXPERIENCE INTELLECTUAL DISABILITY, MENTAL ILLNESS, OR OTHER BEHAVIORAL CHALLENGES THROUGHOUT CENTRAL PENNSYLVANIA AND THE STATE OF DELAWARE. KSS AIMS TO CREATE OPPORTUNITIES SO THAT ALL PEOPLE CAN BE VALUED, CONTRIBUTING MEMBERS OF THEIR COMMUNITY. KSS' COMPREHENSIVE SYSTEMS OF CARE PROVIDE A RANGE OF SERVICES FROM HOURLY SUPPORTS TO RESIDENTIAL SERVICES PROVIDED 24 HOURS PER DAY, SEVEN DAYS PER WEEK.

Income
$201.7 million
Spending
$189.9 million
Spent on programs
86%
Reserves
1 months of spending
Largest source of income
fees for its services, 91%
Employees
2,558
Volunteers
1,542
Highest pay
$692,221, chief executive officer

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Financial health

Fair: 65 out of 100. Higher than 63% of charities in its peer group (human services, over $100m).

  • Reserves

    10 of 35

    Spendable reserves would cover 1.0 months of spending.

  • Debt

    10 of 20

    It owes 31% of what it owns.

  • Living within its means

    15 of 15

    Income exceeded spending by 6% of income.

  • Income trend

    15 of 15

    Income rose 13% on the year before.

  • Spending floor

    15 of 15

    86% of spending went to programs and raising each dollar of donations cost 1 cents.

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Governance

Strong: 100 out of 100. Higher than 29% of charities in its peer group (human services, over $100m).

  • Independent board

    25 of 25

    11 of 12 voting board members are independent.

  • Conflict of interest policy

    15 of 15

    Has a written conflict of interest policy.

  • Whistleblower policy

    8 of 8

    Has a written whistleblower policy.

  • Record keeping policy

    7 of 7

    Has a written policy on keeping and destroying records.

  • Board minutes

    5 of 5

    Keeps minutes of board meetings.

  • Board sees the tax return

    10 of 10

    Gave the board a copy of this return before filing it.

  • Pay set independently

    5 of 5

    Sets its chief executive's pay through independent review and comparison.

  • Independent check of accounts

    15 of 15

    Its accounts were audited by an independent accountant.

  • No reported misuse

    10 of 10

    Reports no diversion of assets, excess benefits or loans to insiders.

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Impact evidence

Describes programs. Its tax return describes what it does but we have found no measurable results in it.

Programs described in its return (4)
  1. $122.0 million spent. INTELLECTUAL DISABILITY SERVICES:KSS' INTELLECTUAL DISABILITY SERVICES OPERATING IN THE STATE OF PENNSYLVANIA AND DELAWARE SUPPORT PEOPLE WITH INTELLECTUAL DISABILITY TO LIVE FULL, MEANINGFUL LIVES IN THEIR COMMUNITIES. UNDERSTANDING THE IMPORTANCE OF NATURAL SUPPORTS, INDIVIDUALITY, RESPECT, AND CHOICE, INTELLECTUAL DISABILITY SERVICES AIMS TO ENCOURAGE PEOPLE TO BUILD RELATIONSHIPS, ACTIVELY PARTICIPATE IN THE COMMUNITY, AND PURSUE THEIR GOALS. KSS OFFERS SUPPORT FOR INDIVIDUALS WITH INTELLECTUAL DISABILITY THROUGH BEHAVIOR SUPPORT SERVICES, COMMUNITY PARTICIPATION SUPPORT, LIFE SHARING SERVICES, RESIDENTIAL SERVICES, AND SUPPORTED LIVING AND EMPLOYMENT SERVICES. INTELLECTUAL DISABILITY SERVICES ENCOURAGE LONG-TERM RELATIONSHIPS AND STRESS NATURAL SUPPORTS, INDIVIDUALITY, RESPECT, CHOICE, AND THE DIGNITY OF RISK. 722 INDIVIDUALS CHOSE TO ACCEPT KSS' INTELLECTUAL DISABILITY SERVICES DURING THE FISCAL YEAR.
  2. $12.7 million spent. OTHER SERVICES INCLUDING SUSQUEHANNA SERVICE DOGS:OTHER SERVICES KSS PROVIDES INCLUDING BUT NOT LIMITED TO PEER SUPPORT SERVICES, INTENSIVE CASE MANAGEMENT & PSYCHIATRIC REHABILITATION. KSS' ADULT COMMUNITY AUTISM PROGRAM (ACAP) OFFERS FLEXIBLE SERVICES AND SUPPORTS TO ADULTS WITH AN AUTISM SPECTRUM DISORDER TO ASSIST THEM TO DEVELOP SKILLS TO REACH THEIR GOALS AND PARTICIPATE MEANINGFULLY IN THEIR COMMUNITY. 180 ADULTS LIVING IN DAUPHIN, LANCASTER, CUMBERLAND AND CHESTER COUNTIES IN PENNSYLVANIA CHOSE TO ACCEPT KSS' ACAP SERVICES DURING THE FISCAL YEAR. KSS' SUSQUEHANNA SERVICE DOGS RAISES, TRAINS, AND PLACES SERVICE DOGS AND HEARING DOGS, AS WELL AS FACILITY DOGS, TO ASSIST CHILDREN AND ADULTS WITH DISABILITY TO BECOME MORE INDEPENDENT. FOUNDED IN 1993, SUSQUEHANNA SERVICE DOGS HAS PLACED OVER 300 SERVICE DOGS WITH PEOPLE THROUGHOUT PENNSYLVANIA AND THE SURROUNDING STATES. SUSQUEHANNA SERVICE DOGS IS ACCREDITED BY ASSISTANCE DOGS INTERNATIONAL AND PLACED 32 SERVICE DOGS DURING THE FISCAL YEAR.
  3. $13.8 million spent. MENTAL HEALTH SERVICES:KSS' ADULT MENTAL HEALTH SERVICES IS COMMITTED TO SUPPORTING AND EMPOWERING INDIVIDUALS ON THEIR PERSONAL JOURNEY OF RECOVERY. SERVICES SUPPORTS GROWTH AND POSITIVE INDIVIDUAL CHOICES THAT LEAD TO LIVES FILLED WITH DIGNITY, RESPECT AND VALUED SOCIAL ROLES. SOME COMMUNITY-BASED SERVICES PROVIDED INCLUDE PEER SUPPORT, COMMUNITY RESIDENTIAL REHABILITATION, DOMICILIARY CARE, INTENSIVE CASE MANAGEMENT, AND SUPPORTED LIVING AND EMPLOYMENT. KSS' ADULT MENTAL HEALTH SERVICES ARE OFFERED IN A VARIETY OF SETTINGS RANGING FROM HOMES OF THE INDIVIDUALS SERVED, KSS OWNED HOMES, THE COMMUNITY, AND EMPLOYMENT CENTERS. 660 INDIVIDUALS CHOSE TO ACCEPT KSS' ADULT MENTAL HEALTH SERVICES DURING THE FISCAL YEAR.
  4. $14.4 million spent. CAPITAL AREA HEAD START EDUCATION SERVICES:KSS' CAPITAL AREA HEAD START (CAHS) GIVES CHILDREN A HEAD START IN LIFE, EMPOWERS PARENTS, AND STRENGTHENS FAMILIES. THE GOAL OF CAHS IS TO PREPARE CHILDREN AND FAMILIES FOR SUCCESS IN SCHOOL AND IN LIFE. CAHS PRE-KINDERGARTEN PROGRAMS ARE COMPREHENSIVE, STATE AND FEDERALLY FUNDED CHILD DEVELOPMENT PROGRAMS SERVING CHILDREN AGES 3-5. IN ADDITION, EARLY HEAD START PROGRAM SERVES CHILDREN AGES BIRTH TO THREE AND WOMEN WHO ARE PREGNANT. PROGRAMS ARE DESIGNED TO INCREASE CHILDREN'S LITERACY, COGNITIVE DEVELOPMENT, AND SOCIAL-EMOTIONAL DEVELOPMENT, AS WELL AS SUPPORT CHILDREN'S HEALTH AND WELL-BEING. 1,208 CHILDREN AND 1,016 FAMILIES IN CENTRAL PENNSYLVANIA CHOSE TO ACCEPT KSS' CAHS SERVICES DURING THE FISCAL YEAR.

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Legitimacy checks

  1. Is it registered with the IRS? Passed.

    Listed in the IRS master file of tax-exempt organizations as a 501(c)(3) charitable organization.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  2. Has the IRS revoked its tax-exempt status? Passed.

    Not on the IRS automatic revocation list.

    Source: Automatic revocation of exemption list, Internal Revenue Service, file dated October 13, 2026.

  3. Are donations tax-deductible? Passed.

    On the IRS list of organizations eligible to receive tax-deductible contributions.

    Source: Publication 78 data: organizations eligible for tax-deductible contributions, Internal Revenue Service, file dated October 13, 2026.

  4. Is it keeping up with its IRS filings? Passed.

    Most recent return on file covers the year ending June 2025.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  5. How long has it been tax-exempt? Passed.

    Recognized by the IRS since August 1975.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  6. Is it in good standing with state regulators? Passed.

    Not on California's list of charities barred from soliciting. Other states are not yet checked.

    Source: May Not Operate or Solicit for Charitable Purposes list, California Attorney General, Registry of Charities and Fundraisers, file dated October 21, 2026.

Ratings and checks are our reading of public records, using the published method. They are not a statement about anyone's honesty. If you work for this organization, you can send corrections or results, confirm you want gifts through Veridonate, or ask to be removed from giving.