Birch Hill Terrace
Public records show a registered, tax-exempt organization in good standing.
Points to look into
- It owes more than it owns.
These come from the organization's own tax return. There may be a good explanation; ask the charity.
What it says it does
TO ENSURE HEALTHY AGING BIRCH HILL TERRACE (BH) DBA RIVERWOODS MANCHESTER (RWM) A NONPROFIT CONTINUING CARE RETIREMENT COMMUNITY (CCRC), PROMOTES AN INDEPENDENT LIFESTYLE, ENCOURAGES COMMUNITY INVOLVEMENT, PRESERVES INDIVIDUAL DIGNITY, CREATES A SPIRIT OF HARMONY, COMPASSION, UNDERSTANDING, AND TRUST.
- Income
- $19.7 million
- Spending
- $21.1 million
- Spent on programs
- 81%
- Reserves
- -31.3 months of spending
- Largest source of income
- fees for its services, 89%
- Employees
- 256
- Volunteers
- 20
- Highest pay
- $548,637, ceo
Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Financial health
Weak: 34 out of 100.
Reserves
0 of 35Spendable reserves are negative: it owes or has committed more than it holds.
Debt
0 of 20It owes 107% of what it owns.
Living within its means
4 of 15Spending exceeded income by 7% of income.
Income trend
15 of 15Income rose 15% on the year before.
Spending floor
15 of 1580% of spending went to programs and raising each dollar of donations cost 0 cents.
Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Governance
Strong: 100 out of 100.
Independent board
25 of 2516 of 17 voting board members are independent.
Conflict of interest policy
15 of 15Has a written conflict of interest policy.
Whistleblower policy
8 of 8Has a written whistleblower policy.
Record keeping policy
7 of 7Has a written policy on keeping and destroying records.
Board minutes
5 of 5Keeps minutes of board meetings.
Board sees the tax return
10 of 10Gave the board a copy of this return before filing it.
Pay set independently
5 of 5Sets its chief executive's pay through independent review and comparison.
Independent check of accounts
15 of 15Its accounts were audited by an independent accountant.
No reported misuse
10 of 10Reports no diversion of assets, excess benefits or loans to insiders.
Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Impact evidence
Describes programs. Its tax return describes what it does but we have found no measurable results in it.
Programs described in its return (1)
- $17.0 million spent. BIRCH HILL TERRACE ADOPTED THE DBA RIVERWOODS MANCHESTER (RWM) IN FY21 AND HAS BEEN AFFILIATIED WITH RIVERWOODS SINCE 2016. AS A TYPE B CONTRACT, NOT-FOR-PROFIT CONTINUING CARE COMMUNITY (CCRC) OUR PRIMARY SERVICE IS TO PROVIDE HOUSING, HEALTH CARE SERVICES, FOOD SERVICES, AND SECURITY TO OLDER ADULTS OVER AGE 62. ON 6/30/25, THE COMMUNITY HOUSED APPROXIMATELY 190 RESIDENTS IN INDEPENDENT LIVING APARTMENTS AND 64 RESIDENTS IN ITS HEALTH CARE CENTER. DURING THE YEAR, THE HEALTH CARE CENTER SERVED ABOUTY 70 RESIDENTS ON A PERMANENT, TEMPORARY OR PER DIEM BASIS AT A SUBSTANTIALLY DISCOUNTED RATE. LIFECARE RESIDENTS RECEIVE A DISCOUNTED RATE WHEN IN THE HEALTH CENTER. THE "CONTRACTUAL ALLOWANCE" (I.E. WRITE-OFF) RELATED TO THE LEVEL OF CARE PROVIDED FOR LIFECARE CONTRACT RESIDENTS WAS $843,824 FOR FY25.AS A NOT-FOR-PROFIT CCRC, RWM HAS A BENEVOLENCE FUND TO HELP RESIDENTS WHO HAVE OUTLIVED THEIR ASSETS OR HAVE FOUND THEMSELVES UNABLE TO MAKE THEIR FINANCIAL COMMITMENT, THROUGH NO FAULT OF THEIR OWN. IF NEEDED, A RESIDENT CAN TURN TO THE RIVERWOODS BENEVOLENCE FUND, RATHER THAN PLACING FINANCIAL BURDEN ON SENIOR ASSISTANCE PROGRAMS OUTSIDE THE RIVERWOODS COMMUNITY. IN FY25, RWM PROVIDED FINANCIAL ASSISTANCE TO A TOTAL OF FOUR RESIDENTS IN THE AMOUNT OF $317,885.OUR NOT-FOR-PROFIT MISSION PROVIDES COMMUNITY, PURPOSE, AND PEACE OF MIND. ONE OF THE PRIMARY WAYS OUR RESIDENTS AND STAFF FIND PURPOSE IS THROUGH GIVING BACK TO THE COMMUNITY AND THE SURROUNDING AREA IN A NUMBER OF WAYS. RWM HAS DEEP ROOTS IN THE CITY OF MANCHESTER AND THE SURROUNDING AREA. WE BEGAN CLOSE TO 150 YEARS AGO AS THE WOMEN'S AID AND RELIEF SOCIETY AND HAVE EVOLVED AS THE NEEDS OF THE COMMUNITY HAVE CHANGED. AS ACTIVE NEIGHBORS OF THE GREATER COMMUNITY, WE SERVE THE LOCAL AREAS WITH OUR TIME, KNOWLEDGE, AND RESOURCES. IN FY25, BOTH STAFF AND RESIDENTS FOUND MANY WAYS TO GIVE BACK, SERVE OTHERS, AND SUPPORT THE LOCAL COMMUNITY BY VOLUNTEERING THEIR TIME ON LOCAL NOT-FOR-PROFIT BOARDS, VOLUNTEERING HOURS IN THEIR COMMUNITY, COLLECTING PHYSICAL DONATIONS FOR TOY AND FOOD DRIVES AND MAKING KNITTED ITEMS TO DONATE TO LOCAL ORGANIZATIONS. RWM ENCOURAGES EMPLOYEES TO VOLUNTEER DURING WORK HOURS FOR SPECIAL NOT-FOR-PROFIT PROJECTS. ANOTHER LONG-TREM PARTNERSHIP OF RWM IS WITH THE MOORE CENTER, IN MANCHESTER, WHO HELP FIND DIGNIFIED AND MEANINGFUL EMPLOYEMENT AND PURPOSE FOR PEOPLE WITH DEVELOPMENTAL AND INTELLECTUAL DISABILITIES. WE HAVE LONG PARTNERED WITH THE MOORE CENTER CLIENTS WHO BENEFIT FROM JOB SHADOWING/INTERNSHIPS AT RIVERWOODS MANCHESTER.PART OF OUR MISSION IS NOT ONLY TO HELP IMPROVE THE EXPERIENCE OF AGING FOR AS MANY ADULTS AS POSSIBLE, BUT ALSO TO SHARE THAT KNOWLEDGE WITH OTHERS, ESPECIALLY THE YOUNGER GENERATION. EMPLOYEES REGULARLY SHARE THEIR KNOWLEDGE BY INVITING STUDENTS INTO THE RWM COMMUNITY WHO CAN LEARN FROM THE VAST KNOWLEDGE AND EXPERIENCE OF THE STAFF. OVER THE YEARS WE HAVE HOSTED STUDENTS FROM A VARIETY OF SCHOOLS AND PROVIDED INTERNSHIPS IN A VARIETY OF COURSEWORK, FROM MARKETING TO FINANCE TO SOCIAL WORK AND HEALTH CARE. A KEY OBJECTIVE OF OUR COMMUNITY IS NOT ONLY TO SHARE OUR EXPERIENCES WITH OTHERS, BUT TO LEARN FROM OTHERS IN THE INDUSTRY AT THE SAME TIME. IN THIS WAY WE CONTINUE TO INNOVATE, TO REMAIN AT THE FOREFRONT OF NEW TRENDS IN OUR INDUSTRY, AND TO RESPOND TO CHANGING CONSUMER PREFERENCES, WHILE ALSO ADVANCING THE SENIOR LIVING INDUSTRY AS A WHOLE. OUR LEADERS REGULARLY ATTEND INDUSTRY SEMINARS, PARTICIPATE IN STUDY GROUPS, AND PRESENT ON NATIONAL AND INTERNALTIONAL PANELS WITHIN OUR INDUSTRY, AS WELL AS DRAFT ARTICLES FOR LEADING PUBLICATIONS. RWM IS A STRONG COMMUNITY PARTNER AND IN ADDITION TO RESIDENT AND STAFF TIME SPENT VOLUNTEERING, RWM HAS HELPED A NUMBER OF COMMUNITY-WIDE EVENTS AND ORGANIZATIONS WITH FINANCIAL SUPPORT. RWM HAS ALSO PROVIDED SMALL HONORARIUMS/DONATIONS TO A NUMBER OF GROUPS WHO HAVE PROVIDED SPEAKERS FOR OUR ON-CAMPUS EDUCATION PROGRAMS.EDUCATION IS A VALUE HIGHLY PRIZED BY RWM RESIDENTS. IN FY25, RWM ESTABLISHED THE RIVERWOODS MANCHESTER SCHOLARSHIP FUND FOR STAFF TO PURSUE HIGHER EDUCATION. IN FY25, $34,000 WAS AWARDED TO 10 RECIPIENTS.A GROUP OF EMPLOYEES CREATED THE C.A.R.E. (CARING, AIDING AND RESPONDING TO EMPLOYEES) FUND TO ASSIST EMPLOYEES WHO DEMONSTRATE A FINANCIAL EMERGENCY BEYOND THEIR CONTROL AND PROVIDE THEM WITH LIMITED ASSISTANCE. THIS FUND CONTINUES TO BE AVAILABLE TO EMPLOYEES WHO DEMONSTRATE A NEED FOR LIMITED EMERGENCY FINANCIAL ASSISTANCE.RIVERWOODS MANCHESTER IS LOCATED IN A BEAUTIFUL RURAL AREA OF THE CITY. RESIDENTS AS WELL AS PEOPLE IN OUR SURROUNDING AREA ARE ABLE TO ENJOY WALKING THROUGH OUR CAMPUS AND ON OUR TRAILS. A GROUP OF RWM RESIDENTS ARE DEDICATED TO KEEPING THE GARDENS AND TRAILS IN THEIR COMMUNITY IN PERFECT CONDITION. THE GARDENING, GROUNDS, AND PLANT CARE GROUP DEDICATE SEVERAL HOURS PER WEEK TO WEEDING, PRUNING, AND WATERING PLANTS AND BEDS AROUND THE CAMPUS FOR OTHERS TO ENJOY.
Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Legitimacy checks
Is it registered with the IRS? Passed.
Listed in the IRS master file of tax-exempt organizations as a 501(c)(3) charitable organization.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.
Has the IRS revoked its tax-exempt status? Passed.
Not on the IRS automatic revocation list.
Source: Automatic revocation of exemption list, Internal Revenue Service, file dated October 13, 2026.
Are donations tax-deductible? Worth knowing.
Not individually listed by the IRS as eligible, which is usual for local chapters covered by a parent organization's exemption. The master file records contributions to it as deductible.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.
Is it keeping up with its IRS filings? Passed.
Most recent return on file covers the year ending June 2025.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.
How long has it been tax-exempt? Passed.
Recognized by the IRS since March 1946.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.
Is it in good standing with state regulators? Passed.
Not on California's list of charities barred from soliciting. Other states are not yet checked.
Source: May Not Operate or Solicit for Charitable Purposes list, California Attorney General, Registry of Charities and Fundraisers, file dated October 21, 2026.
Ratings and checks are our reading of public records, using the published method. They are not a statement about anyone's honesty. If you work for this organization, you can send corrections or results, confirm you want gifts through Veridonate, or ask to be removed from giving.