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The Cape and Islands Veterans Outreach Center Inc

EIN 22-2747295 · Hyannis, MA

Public records show a registered, tax-exempt organization in good standing.

LegitimacyPassesRegistration and standingFinancial healthGood81 out of 100GovernanceStrong100 out of 100Impact evidenceDescribes programsHow well its results are evidenced

What it says it does

OUR MISSION IS TO PROVIDE COMPREHENSIVE LIFE SUSTAINING SERVICES FOR VETERANS AND THEIR FAMILIES.

Income
$2.6 million
Spending
$2.4 million
Spent on programs
83%
Reserves
4.4 months of spending
Largest source of income
donations and private grants, 39%
Employees
17
Volunteers
35
Highest pay
$105,245, executive director

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Financial health

Good: 81 out of 100.

  • Reserves

    20 of 35

    Spendable reserves would cover 4.4 months of spending.

  • Debt

    16 of 20

    It owes 26% of what it owns.

  • Living within its means

    15 of 15

    Income exceeded spending by 9% of income.

  • Income trend

    15 of 15

    Income rose 30% on the year before.

  • Spending floor

    15 of 15

    83% of spending went to programs and raising each dollar of donations cost 11 cents.

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Governance

Strong: 100 out of 100.

  • Independent board

    25 of 25

    13 of 13 voting board members are independent.

  • Conflict of interest policy

    15 of 15

    Has a written conflict of interest policy.

  • Whistleblower policy

    8 of 8

    Has a written whistleblower policy.

  • Record keeping policy

    7 of 7

    Has a written policy on keeping and destroying records.

  • Board minutes

    5 of 5

    Keeps minutes of board meetings.

  • Board sees the tax return

    10 of 10

    Gave the board a copy of this return before filing it.

  • Pay set independently

    5 of 5

    Sets its chief executive's pay through independent review and comparison.

  • Independent check of accounts

    15 of 15

    Its accounts were audited by an independent accountant.

  • No reported misuse

    10 of 10

    Reports no diversion of assets, excess benefits or loans to insiders.

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Impact evidence

Describes programs. Its tax return describes what it does but we have found no measurable results in it.

Programs described in its return (1)
  1. $2.0 million spent. IN FISCAL 2025, THE CAPE AND ISLANDS VETERANS OUTREACH CENTER PROVIDED 1,060 COUNSELING SESSIONS. CIVOC STAFF PROVIDED REFERRAL, EDUCATION, AND TECHNOLOGICAL ASSISTANCE TO 361 WALK-IN VETERAN CLIENTS. THE FOOD PANTRY SERVED A COMPLETE AND HEALTHY MENU ON A WEEKLY BASIS TO 13,200 VETERAN FAMILIES, WITH MORE THAN 27,000 TOTAL PEOPLE FED. SUPPORTIVE SERVICES FOR VETERAN FAMILIES PROGRAM PROVIDED $141,790 IN FIRST MONTH & SECURITY DEPOSITS OR RENTAL ARREARS TO 126 INDIVIDUALS & FAMILIES WHO WERE EITHER HOMELESS OR IN DANGER OF HOMELESSNESS, PROVIDED CASE MANAGEMENT, AS WELL AS ALL OUR OTHER SERVICES TO APPROXIMATELY 54 HOMELESS VETERANS, AND MADE OVER 100,000 CONTACTS IN THE COMMUNITY THROUGH OUR OUTREACH EFFORT. IN ADDITION TO OUR SSVF PROGRAM, WHICH ASSISTS WITH PERMANENT HOUSING, WE ALSO PROVIDE TRANSITIONAL HOUSING TO HOMELESS VETERANS. THIS PROGRAM IS FOR VETERANS WHO HAVE FACED A VARIETY OF CHALLENGES, AND ARE IN NEED OF THE COUNSELING AND CASE MANAGEMENT SERVICES NECESSARY TO ENABLE THEM TO MOVE ON TO PERMANENT HOUSING AND INDEPENDENT, PRODUCTIVE LIVES. LASTLY, IN 2025, CIVOC PROVIDED TRANSPORTATION SERVICE TO 1,399 VETERANS WITH A TRUE NEED AND NO ABILITY TO DRIVE TO CRITICAL APPOINTMENTS SUCH AS MEDICAL CARE APPOINTMENTS.

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Legitimacy checks

  1. Is it registered with the IRS? Passed.

    Listed in the IRS master file of tax-exempt organizations as a 501(c)(3) charitable organization.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  2. Has the IRS revoked its tax-exempt status? Passed.

    Not on the IRS automatic revocation list.

    Source: Automatic revocation of exemption list, Internal Revenue Service, file dated October 13, 2026.

  3. Are donations tax-deductible? Passed.

    On the IRS list of organizations eligible to receive tax-deductible contributions.

    Source: Publication 78 data: organizations eligible for tax-deductible contributions, Internal Revenue Service, file dated October 13, 2026.

  4. Is it keeping up with its IRS filings? Passed.

    Most recent return on file covers the year ending June 2025.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  5. How long has it been tax-exempt? Passed.

    Recognized by the IRS since October 1986.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  6. Is it in good standing with state regulators? Passed.

    Not on California's list of charities barred from soliciting. Other states are not yet checked.

    Source: May Not Operate or Solicit for Charitable Purposes list, California Attorney General, Registry of Charities and Fundraisers, file dated October 21, 2026.

Ratings and checks are our reading of public records, using the published method. They are not a statement about anyone's honesty. If you work for this organization, you can send corrections or results, confirm you want gifts through Veridonate, or ask to be removed from giving.