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Starbridge Services Inc

EIN 22-2702285 · Rochester, NY

Public records show a registered, tax-exempt organization in good standing.

LegitimacyPassesRegistration and standingFinancial healthGood81 out of 100GovernanceStrong100 out of 100Impact evidenceDescribes programsHow well its results are evidenced

What it says it does

TRANSFORMING COMMUNITIES TO INCLUDE EVERYONE BY PARTNERING WITH PEOPLE WITH DISABILITIES, THEIR FAMILIES AND THOSE WHO SUPPORT THEM.

Income
$23.8 million
Spending
$21.1 million
Spent on programs
89%
Reserves
3.1 months of spending
Largest source of income
fees for its services, 81%
Employees
763
Volunteers
20
Highest pay
$174,427, president & ceo

Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Financial health

Good: 81 out of 100.

  • Reserves

    20 of 35

    Spendable reserves would cover 3.1 months of spending.

  • Debt

    16 of 20

    It owes 18% of what it owns.

  • Living within its means

    15 of 15

    Income exceeded spending by 12% of income.

  • Income trend

    15 of 15

    Income rose 35% on the year before.

  • Spending floor

    15 of 15

    89% of spending went to programs and raising each dollar of donations cost 6 cents.

Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Governance

Strong: 100 out of 100.

  • Independent board

    25 of 25

    18 of 18 voting board members are independent.

  • Conflict of interest policy

    15 of 15

    Has a written conflict of interest policy.

  • Whistleblower policy

    8 of 8

    Has a written whistleblower policy.

  • Record keeping policy

    7 of 7

    Has a written policy on keeping and destroying records.

  • Board minutes

    5 of 5

    Keeps minutes of board meetings.

  • Board sees the tax return

    10 of 10

    Gave the board a copy of this return before filing it.

  • Pay set independently

    5 of 5

    Sets its chief executive's pay through independent review and comparison.

  • Independent check of accounts

    15 of 15

    Its accounts were audited by an independent accountant.

  • No reported misuse

    10 of 10

    Reports no diversion of assets, excess benefits or loans to insiders.

Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Impact evidence

Describes programs. Its tax return describes what it does but we have found no measurable results in it.

Programs described in its return (4)
  1. $14.2 million spent. FISCAL INTERMEDIARY:SUPPORTS INDIVIDUALS WITH I/DD WITH SELF-DIRECTED BUDGETS TO PAY FOR STAFF AND OTHER SUPPORTS AND SERVICES NEEDED IN THEIR HOMES AND IN THE COMMUNITY. SELF-DIRECTION PROVIDES GREATER OPPORTUNITY FOR INDIVIDUALS TO CHOOSE THE SUPPORTS AND SERVICES THAT WORK BEST FOR THEM. INDIVIDUALS ALONG WITH THEIR CIRCLE OF SUPPORT (ALSO KNOWN AS A PLANNING TEAM) DEVELOP A PERSON-CENTERED PLAN, INCLUDING A SELF-DIRECTED BUDGET TO PAY FOR THE STAFF AND OTHER SUPPORTS AND SERVICES NEEDED AT HOME AND IN THE COMMUNITY. THESE CAN INCLUDE ONE-TO-ONE STAFF, RESPITE, EMPLOYMENT SUPPORTS, CLASSES, THERAPIES, TRANSPORTATION, HOUSING SUBSIDIES, AND OTHER ITEMS.
  2. $2.4 million spent. SUPERVISED IRA LIVING (RESIDENTIAL SERVICES):STARBRIDGE OFFERS RESIDENCES THAT ARE STAFFED 24/7 BY TRAINED AND CARING DIRECT-SUPPORT PROFESSIONALS. OUR HOMES AND APARTMENTS ARE LOCATED IN BRIGHTON, IRONDEQUOIT, AND ROCHESTER, AND ARE CERTIFIED BY THE NYS OFFICE FOR PEOPLE WITH DEVELOPMENTAL DISABILITIES (OPWDD). SUPERVISED RESIDENCES OFFER 24/7 SUPPORT TO HELP INDIVIDUALS WITH I/DD LIVE HEALTHY, PRODUCTIVE, AND INTEGRATED LIVES IN THE COMMUNITY. WHILE PROVIDING SUPPORT IN GAINING GREATER INDEPENDENCE THROUGH INDIVIDUAL LIFE PLANS.
  3. $485,436 spent. FAMILY & YOUTH EDUCATION:PARENT TRAINING AND INFORMATION CENTER (PTIC) - PROVIDES TRAININGS, RESOURCES AND INDIVIDUAL SUPPORT TO PARENTS OF CHILDREN WITH DISABILITIES, PROFESSIONALS, AND YOUTH TO HELP PARENTS AND FAMILIES TO UNDERSTAND THE SPECIAL EDUCATION PROCESS, LEADING TO POSITIVE OUTCOMES. THESE SERVICES ARE FOR CHILDREN AND YOUNG ADULTS 0-26 YEARS OLD. PTIC FOR TRANSITION - FAMILIES OF STUDENTS WITH DISABILITIES IN NYS WILL BE INFORMED ABOUT SPECIAL EDUCATION SYSTEMS AND PROCESSES RELATED TO TRANSITION SERVICES THROUGH DISSEMINATION OF TRANSITION-RELATED PRODUCTS AND RESOURCES.
  4. $1.6 million spent. OTHER PROGRAM SERVICES INCLUDE THE FOLLOWING:FAMILY ADVOCACY:PROVIDES A CONTINUUM OF SERVICES TO ASSIST PARENTS AND FAMILIES OF INDIVIDUALS WITH DISABILITIES LIVING AT HOME TO INCREASE THEIR OPPORTUNITIES FOR APPROPRIATE EDUCATION, SUPPORTS, SERVICES AND COMMUNITY INTEGRATION. INDIVIDUALIZED SERVICES:SUPPORTS INDIVIDUALS TO MAKE INFORMED CHOICES, ACCESS WHAT THEY NEED WHEN THEY NEED IT, AND ACTIVELY PARTICIPATE IN THEIR COMMUNITIES. THIS PROGRAM INCLUDES HOUSING SUBSIDIES AND ASSISTANCE WITH THE MANAGEMENT OF BENEFITS.HOUSING SUBSIDY PROGRAM:HOUSING SUBSIDY TO SUPPORT ADULTS WITH I/DD WHO WISH TO LIVE INDEPENDENTLY IN THEIR COMMUNITY WHO ALSO MAY BE LIVING IN POVERTY. WE CURRENTLY SUPPORT OVER 60 INDIVIDUALS WITH HOUSING SUBSIDIES THROUGHOUT MONROE AND SURROUNDING COUNTIES. AT WARFIELD SQUARE STARBRIDGE ACTS AS A HOUSING SUPPORT LIAISON TO STRENGTHEN RELATIONSHIPS AND PROVIDE AND SUPPORT FOR TENANTS WITHIN THAT COMMUNITY AND THEIR LANDLORD.COMMUNITY HABILITATION:STARBRIDGE OFFERS ONE-ON-ONE SUPPORT TO ADULTS AND YOUNG ADULTS WITH DISABILITIES TO INCREASE INDEPENDENCE IN ACTIVITIES OF DAILY LIVING (ADLS). COMMUNITY HAB COUNSELORS PROVIDE PERSON-CENTERED SUPPORTS AS DIRECTED BY INDIVIDUALS AND THEIR LIFE PLANS. SKILLS THAT THEY WORK ON INCLUDE MONEY MANAGEMENT, IMPROVED HEALTH AND WELLNESS, COOKING, HOUSEHOLD MANAGEMENT, COMMUNITY ENGAGEMENT AND BUDGETING SKILLS.EMPLOYMENT:PROVIDES EMPLOYMENT PREPARATION, TRAINING AND SUPPORT FOR INDIVIDUALS WITH DISABILITIES SEEKING EMPLOYMENT OPPORTUNITIES. SUPPORTS RANGE FROM PRE-EMPLOYMENT AND PLACEMENT SUPPORT THROUGH SOFT SKILL AND JOB COACHING, THESE CAN BE PROVIDED BOTH SHORT TERM AND LONG TERM. STARBRIDGE ALSO HAS STAFF CERTIFIED TO OFFER BENEFIT ADVISEMENT.

Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Legitimacy checks

  1. Is it registered with the IRS? Passed.

    Listed in the IRS master file of tax-exempt organizations as a 501(c)(3) charitable organization.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  2. Has the IRS revoked its tax-exempt status? Passed.

    Not on the IRS automatic revocation list.

    Source: Automatic revocation of exemption list, Internal Revenue Service, file dated October 13, 2026.

  3. Are donations tax-deductible? Passed.

    On the IRS list of organizations eligible to receive tax-deductible contributions.

    Source: Publication 78 data: organizations eligible for tax-deductible contributions, Internal Revenue Service, file dated October 13, 2026.

  4. Is it keeping up with its IRS filings? Passed.

    Most recent return on file covers the year ending December 2024.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  5. How long has it been tax-exempt? Passed.

    Recognized by the IRS since June 1986.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  6. Is it in good standing with state regulators? Passed.

    Not on California's list of charities barred from soliciting. Other states are not yet checked.

    Source: May Not Operate or Solicit for Charitable Purposes list, California Attorney General, Registry of Charities and Fundraisers, file dated October 21, 2026.

Ratings and checks are our reading of public records, using the published method. They are not a statement about anyone's honesty. If you work for this organization, you can send corrections or results, confirm you want gifts through Veridonate, or ask to be removed from giving.