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Brain Injury Connections of the Shenandoah Valley Inc

EIN 20-4795567 · Harrisonburg, VA

Public records show a registered, tax-exempt organization in good standing.

LegitimacyPassesRegistration and standingFinancial healthStrong93 out of 100GovernanceStrong97 out of 100Impact evidenceDescribes programsHow well its results are evidenced

What it says it does

THE MISSION OF BRAIN INJURY CONNECTIONS OF THE SHENANDOAH VALLEY, INC. IS TO ENHANCE THE LIVES OF INDIVIDUALS AFFECTED BY BRAIN INJURY THROUGH CULTIVATING CONNECTIONS WITH INFORMATION, SERVICES, AND RESOURCES. THE ORGANIZATION PROVIDES COMMUNITY-BASED SERVICES FOR PERSONS WITH BRAIN INJURY WHO RESIDE WITHIN AUGUSTA, BATH, HIGHLAND, PAGE, RAPPAHANNOCK, ROCKBRIDGE,ROCKINGHAM, AND SHENANDOAH COUNTIES (AND CITIES THEREIN) IN VIRGINIA. THESE SERVICES INCLUDE CASE MANAGEMENT, COMMUNITY SUPPORT SERVICES, BEHAVIOR SUPPORT FACILITATION, INFORMATION AND RESOURCE REFERRAL, PROFESSIONAL AND CASE CONSULTATION, EDUCATION AND ADVOCACY. CASE MANAGEMENT IS THE PRIMARY SERVICE WHICH INCLUDES COORDINATING SERVICES, RESOURCES, AND SUPPORTS FOR AN INDIVIDUAL SUCH AS FINANCIAL, EMPLOYMENT,EDUCATION,HOUSING, ASSISTIVE DEVICES, AND INDEPENDENT LIVING.

Income
$715,656
Spending
$669,380
Spent on programs
77%
Reserves
9.1 months of spending
Largest source of income
government grants, 76%
Employees
8
Volunteers
29
Highest pay
$69,909, executive di

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Financial health

Strong: 93 out of 100. Higher than 69% of charities in its peer group (diseases, $250k to $1m).

  • Reserves

    28 of 35

    Spendable reserves would cover 9.1 months of spending.

  • Debt

    20 of 20

    It owes 8% of what it owns.

  • Living within its means

    15 of 15

    Income exceeded spending by 6% of income.

  • Income trend

    15 of 15

    Income rose 43% on the year before.

  • Spending floor

    15 of 15

    77% of spending went to programs and raising each dollar of donations cost 9 cents.

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Governance

Strong: 97 out of 100. Higher than 86% of charities in its peer group (diseases, $250k to $1m).

  • Independent board

    25 of 25

    11 of 11 voting board members are independent.

  • Conflict of interest policy

    15 of 15

    Has a written conflict of interest policy.

  • Whistleblower policy

    8 of 8

    Has a written whistleblower policy.

  • Record keeping policy

    7 of 7

    Has a written policy on keeping and destroying records.

  • Board minutes

    5 of 5

    Keeps minutes of board meetings.

  • Board sees the tax return

    10 of 10

    Gave the board a copy of this return before filing it.

  • Pay set independently

    5 of 5

    Sets its chief executive's pay through independent review and comparison.

  • Independent check of accounts

    12 of 15

    Its accounts were reviewed or compiled by an independent accountant, but not audited.

  • No reported misuse

    10 of 10

    Reports no diversion of assets, excess benefits or loans to insiders.

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Impact evidence

Describes programs. Its tax return describes what it does but we have found no measurable results in it.

Programs described in its return (1)
  1. $512,980 spent. BRAIN INJURY CONNECTIONS OF THE SHENANDOAH VALLEY, INC.(BICSV)PROVIDES PERSON-CENTERED CASE MANAGEMENT AND SUPPORT GROUPS FOR INDIVIDUALS - BOTH PEDIATRIC AND ADULT - LIVING WITH DISABILITIES FOLLOWING A BRAIN INJURY. OUR CASE MANAGEMENT SERVICES INCLUDE COORDINATION OF CARE, RESOURCES, AND SUPPORTS ACROSS A BROAD SPECTRUM OF NEEDS, INCLUDING FINANCIAL WELLNESS, VOCATIONAL TRAINING, EDUCATION, HOUSING, ASSISTIVE TECHNOLOGY, AND COMMUNITY SUPPORTS THAT PROMOTE INDEPENDENT LIVING. IN FY25, BICSV INCREASED THE NUMBER OF CONSUMERS SERVED BY 24% COMPARED TO FY24. CASE MANAGERS RECORED MORE THAN 2,100 CONSUMER CONTACTS, INCLUDING 655 IN-PERSON VISITS. THE AGENCY ALSO CONDUCTED 360 COMMUNITY OUTREACH TOUCHPOINTS TO RAISE AWARENESS OF OUR MISSION AND EXPAND ACCESS TO SERVICES. WE FURTHER STRENGTHENED OUR PRESENCE IN ROCKBRIDGE COUNTY BY OPENING A NEW OFFICE IN BUENA VISTA. SUPPORT GROUPS REMAIN A VITAL PART OF RECOVERY FOR INDIVIDUALS LIVING WITH BRAIN INJURY. IN FY25, BICSV CONTINUED TO OFFER BOTH IN-PERSON AND VIRTUAL SUPPORT GROUPS, EXPANDING ACCESS BY ADDING AN IN-PERSON GROUP IN RAPPAHANNOCK COUNTYAND LAUNCHING A VIRTUAL YOGA CLASS. MONTHLY IN-PERSON GROUPS ARE NOW HELDIN ROCKINGHAM, AUGUSTA, AND RAPPAHANNOCK COUNTIES,ALONG WITH TWO VIRTUAL OPTIONS EACH MONTH. IN SPRING OF 2025, WE LAUNCHED PALS: PROVIDING A LINK FOR SURVIVORS - A VOLUNTEER PROGRAM DEDICATED TO ENRICHING THE LIVES OF BRAIN INJURY SURVIVORS THROUGH COMPANIONSHIP AND SOCIAL ENGAGEMENT. DURING OUR MOST RECENT SATISFACTION SURVEY, 95.5% OF CLIENTS AND CAREGIVERS REPORTED BEING SATISFIED WITH OUR SERVICES. ADDITIONALLY 95% OF CLIENTS NOTED AN IMPROVEMENT IN THEIR QUALITY OF LIFE, AND 97% REPORTED IMPROVED ACCESS TO INFORMATION, RESOURCES, AND SERVICES AS A RESULT OF BICSV'S CASE MANAGEMENT. BICSV IS ACCREDITED BY THE COMMISSION OF ACCREDITATION OF REHABILITATION FACILITIES (CARF), A NATIONALLY AND INTERNATIONALLY RECOGNIZED ACCREDITOR OF HEALTH AND HUMAN SERVICES. SINCE 2012, BICSV HAS EARNED CARF'S HIGHEST LEVEL OF ACCREDITATION - THE THREE-YEAR ACCREDITATION - DEMOSTRATING SUBSTANTIAL CONFORMANCE TO CARF STANDARDS AND A CONTINUED COMMITMENT TO HIGH-QUALITY, PERSON-CENTERED SERVICES. BRAIN INJURY CONNECTIONS OF THE SHENANDOAH VALLEY, INC.(BICSV)PROVIDES PERSON-CENTERED CASE MANAGEMENT AND SUPPORT GROUPS FOR INDIVIDUALS - BOTH PEDIATRIC AND ADULT - LIVING WITH DISABILITIES FOLLOWING A BRAIN INJURY. OUR CASE MANAGEMENT SERVICES INCLUDE COORDINATION OF CARE, RESOURCES, AND SUPPORTS ACROSS A BROAD SPECTRUM OF NEEDS, INCLUDING FINANCIAL WELLNESS, VOCATIONAL TRAINING, EDUCATION, HOUSING, ASSISTIVE TECHNOLOGY, AND COMMUNITY SUPPORTS THAT PROMOTE INDEPENDENT LIVING. IN FY25, BICSV INCREASED THE NUMBER OF CONSUMERS SERVED BY 24% COMPARED TO FY24. CASE MANAGERS RECORED MORE THAN 2,100 CONSUMER CONTACTS, INCLUDING 655 IN-PERSON VISITS. THE AGENCY ALSO CONDUCTED 360 COMMUNITY OUTREACH TOUCHPOINTS TO RAISE AWARENESS OF OUR MISSION AND EXPAND ACCESS TO SERVICES. WE FURTHER STRENGTHENED OUR PRESENCE IN ROCKBRIDGE COUNTY BY OPENING A NEW OFFICE IN BUENA VISTA. SUPPORT GROUPS REMAIN A VITAL PART OF RECOVERY FOR INDIVIDUALS LIVING WITH BRAIN INJURY. IN FY25, BICSV CONTINUED TO OFFER BOTH IN-PERSON AND VIRTUAL SUPPORT GROUPS, EXPANDING ACCESS BY ADDING AN IN-PERSON GROUP IN RAPPAHANNOCK COUNTYAND LAUNCHING A VIRTUAL YOGA CLASS. MONTHLY IN-PERSON GROUPS ARE NOW HELDIN ROCKINGHAM, AUGUSTA, AND RAPPAHANNOCK COUNTIES,ALONG WITH TWO VIRTUAL OPTIONS EACH MONTH. IN SPRING OF 2025, WE LAUNCHED PALS: PROVIDING A LINK FOR SURVIVORS - A VOLUNTEER PROGRAM DEDICATED TO ENRICHING THE LIVES OF BRAIN INJURY SURVIVORS THROUGH COMPANIONSHIP AND SOCIAL ENGAGEMENT. DURING OUR MOST RECENT SATISFACTION SURVEY, 95.5% OF CLIENTS AND CAREGIVERS REPORTED BEING SATISFIED WITH OUR SERVICES. ADDITIONALLY 95% OF CLIENTS NOTED AN IMPROVEMENT IN THEIR QUALITY OF LIFE, AND 97% REPORTED IMPROVED ACCESS TO INFORMATION, RESOURCES, AND SERVICES AS A RESULT OF BICSV'S CASE MANAGEMENT. BICSV IS ACCREDITED BY THE COMMISSION OF ACCREDITATION OF REHABILITATION FACILITIES (CARF), A NATIONALLY AND INTERNATIONALLY RECOGNIZED ACCREDITOR OF HEALTH AND HUMAN SERVICES. SINCE 2012, BICSV HAS EARNED CARF'S HIGHEST LEVEL OF ACCREDITATION - THE THREE-YEAR ACCREDITATION - DEMOSTRATING SUBSTANTIAL CONFORMANCE TO CARF STANDARDS AND A CONTINUED COMMITMENT TO HIGH-QUALITY, PERSON-CENTERED SERVICES.

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Legitimacy checks

  1. Is it registered with the IRS? Passed.

    Listed in the IRS master file of tax-exempt organizations as a 501(c)(3) charitable organization.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  2. Has the IRS revoked its tax-exempt status? Passed.

    Not on the IRS automatic revocation list.

    Source: Automatic revocation of exemption list, Internal Revenue Service, file dated November 6, 2026.

  3. Are donations tax-deductible? Passed.

    On the IRS list of organizations eligible to receive tax-deductible contributions.

    Source: Publication 78 data: organizations eligible for tax-deductible contributions, Internal Revenue Service, file dated October 13, 2026.

  4. Is it keeping up with its IRS filings? Passed.

    Most recent return on file covers the year ending June 2025.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  5. How long has it been tax-exempt? Passed.

    Recognized by the IRS since November 2006.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  6. Is it in good standing with state regulators? Passed.

    Not on California's list of charities barred from soliciting. Other states are not yet checked.

    Source: May Not Operate or Solicit for Charitable Purposes list, California Attorney General, Registry of Charities and Fundraisers, file dated November 4, 2026.

Ratings and checks are our reading of public records, using the published method. They are not a statement about anyone's honesty. If you work for this organization, you can send corrections or results, confirm you want gifts through Veridonate, or ask to be removed from giving.