Skip to the page content
Your donations
Passes our checks

Hospital Hospitality House of Winston-Salem

EIN 20-3604576 · Winston Salem, NC

Public records show a registered, tax-exempt organization in good standing.

LegitimacyPassesRegistration and standingFinancial healthStrong100 out of 100GovernanceStrong90 out of 100Impact evidenceDescribes programsHow well its results are evidenced

What it says it does

SECU FAMILY HOUSE IS A COMPASSIONATE, COMFORTABLE ALTERNATIVE TO A HOSPITAL WAITING ROOM OR AN EXPENSIVE HOTEL ROOM FOR ADULT PATIENTS AND CAREGIVERS FACING THE CHALLENGE OF OUT-OF-TOWN MEDICAL CARE.

Income
$1.8 million
Spending
$1.6 million
Spent on programs
79%
Reserves
12.7 months of spending
Largest source of income
donations and private grants, 71%
Employees
26
Volunteers
411
Highest pay
$96,153, executive di

Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Financial health

Strong: 100 out of 100. Higher than 88% of charities in its peer group (health care, $1m to $10m).

  • Reserves

    35 of 35

    Spendable reserves would cover 12.7 months of spending.

  • Debt

    20 of 20

    It owes 1% of what it owns.

  • Living within its means

    15 of 15

    Income exceeded spending by 12% of income.

  • Income trend

    15 of 15

    Income rose 13% on the year before.

  • Spending floor

    15 of 15

    79% of spending went to programs and raising each dollar of donations cost 15 cents.

Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Governance

Strong: 90 out of 100. Higher than 48% of charities in its peer group (health care, $1m to $10m).

  • Independent board

    25 of 25

    18 of 18 voting board members are independent.

  • Conflict of interest policy

    15 of 15

    Has a written conflict of interest policy.

  • Whistleblower policy

    8 of 8

    Has a written whistleblower policy.

  • Record keeping policy

    7 of 7

    Has a written policy on keeping and destroying records.

  • Board minutes

    5 of 5

    Keeps minutes of board meetings.

  • Board sees the tax return

    0 of 10

    Did not give the board a copy of this return before filing it.

  • Pay set independently

    5 of 5

    Sets its chief executive's pay through independent review and comparison.

  • Independent check of accounts

    15 of 15

    Its accounts were audited by an independent accountant.

  • No reported misuse

    10 of 10

    Reports no diversion of assets, excess benefits or loans to insiders.

Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Impact evidence

Describes programs. Its tax return describes what it does but we have found no measurable results in it.

Programs described in its return (1)
  1. $1.3 million spent. THE SECU FAMILY HOUSE PROVIDES THE ONLY AFFORDABLE LODGING IN A CARING ENVIRONMENT FOR ADULT PATIENTS AND/OR THEIR CAREGIVERS WHO TRAVEL TO WINSTON SALEM FOR MEDICAL TREATMENT IN THE AREA. GUESTS PAY JUST 40/ROOM/NIGHT TO STAY. APPROXIMATELY 15% OF FAMILIES UTILIZE FINANCIAL ASSISTANCE TO STAY AT A REDUCED RATE, MEANING THEY FALL BELOW THE FEDERAL POVERTY LEVEL. ONE MAJOR BARRIER TO HEALTH CARE IS COST, AND MANY FAMILIES OPT-OUT OF RECEIVING THE BEST CARE POSSIBLE BECAUSE OF FINANCES. IN ADDITION TO THE DIRECT MEDICAL COSTS OF TREATMENTS, THERE ARE SECONDARY COSTS THAT INCLUDE TRAVEL, SHELTER, AND FOOD EXPENSES. BY PROVIDING FAMILIES WITH STEEPLY DISCOUNTED LODGING, WE ARE LESSENING THE SOCIOECONOMIC AND GEOGRAPHIC BARRIERS THAT MAY PREVENT PATIENTS FROM RECEIVING NECESSARY CARE. SINCE OPENING IN 2011, THE FAMILY HOUSE HAS SERVED MORE THAN 57,400 GUESTS. GUESTS HAVE TRAVELED FROM 96 NORTH CAROLINA COUNTIES AND 45 STATES AND 11 COUNTRIES. ONCE AT THE FAMILY HOUSE, GUESTS ARE PROVIDED WITH AFFORDABLE FAMILY- FOCUSED ACCOMMODATIONS AND SUPPORT. GUESTS HAVE ACCESS TO AMENITIES SUCH AS TRANSPORTATION TO AND FROM THE HOSPITAL, A FULL KITCHEN AND DINING ROOM WITH SOME MEALS PROVIDED BY VOLUNTEER GROUPS, A LAUNDRY ROOM, WIRELESS INTERNET, AND FELLOWSHIP WITH OTHER GUESTS OR FULL PRIVACY. THE SECU FAMILY HOUSE PROVIDES THE ONLY AFFORDABLE LODGING IN A CARING ENVIRONMENT FOR ADULT PATIENTS AND/OR THEIR CAREGIVERS WHO TRAVEL TO WINSTON SALEM FOR MEDICAL TREATMENT IN THE AREA. GUESTS PAY JUST 40/ROOM/NIGHT TO STAY. APPROXIMATELY 15% OF FAMILIES UTILIZE FINANCIAL ASSISTANCE TO STAY AT A REDUCED RATE, MEANING THEY FALL BELOW THE FEDERAL POVERTY LEVEL. ONE MAJOR BARRIER TO HEALTH CARE IS COST, AND MANY FAMILIES OPT-OUT OF RECEIVING THE BEST CARE POSSIBLE BECAUSE OF FINANCES. IN ADDITION TO THE DIRECT MEDICAL COSTS OF TREATMENTS, THERE ARE SECONDARY COSTS THAT INCLUDE TRAVEL, SHELTER, AND FOOD EXPENSES. BY PROVIDING FAMILIES WITH STEEPLY DISCOUNTED LODGING, WE ARE LESSENING THE SOCIOECONOMIC AND GEOGRAPHIC BARRIERS THAT MAY PREVENT PATIENTS FROM RECEIVING NECESSARY CARE. SINCE OPENING IN 2011, THE FAMILY HOUSE HAS SERVED MORE THAN 57,400 GUESTS. GUESTS HAVE TRAVELED FROM 96 NORTH CAROLINA COUNTIES AND 45 STATES AND 11 COUNTRIES. ONCE AT THE FAMILY HOUSE, GUESTS ARE PROVIDED WITH AFFORDABLE FAMILY- FOCUSED ACCOMMODATIONS AND SUPPORT. GUESTS HAVE ACCESS TO AMENITIES SUCH AS TRANSPORTATION TO AND FROM THE HOSPITAL, A FULL KITCHEN AND DINING ROOM WITH SOME MEALS PROVIDED BY VOLUNTEER GROUPS, A LAUNDRY ROOM, WIRELESS INTERNET, AND FELLOWSHIP WITH OTHER GUESTS OR FULL PRIVACY.

Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Legitimacy checks

  1. Is it registered with the IRS? Passed.

    Listed in the IRS master file of tax-exempt organizations as a 501(c)(3) charitable organization.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated September 7, 2026.

  2. Has the IRS revoked its tax-exempt status? Passed.

    Not on the IRS automatic revocation list.

    Source: Automatic revocation of exemption list, Internal Revenue Service, file dated September 30, 2026.

  3. Are donations tax-deductible? Passed.

    On the IRS list of organizations eligible to receive tax-deductible contributions.

    Source: Publication 78 data: organizations eligible for tax-deductible contributions, Internal Revenue Service, file dated September 10, 2026.

  4. Is it keeping up with its IRS filings? Passed.

    Most recent return on file covers the year ending December 2025.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated September 7, 2026.

  5. How long has it been tax-exempt? Passed.

    Recognized by the IRS since November 2005.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated September 7, 2026.

  6. Is it in good standing with state regulators? Passed.

    Not on California's list of charities barred from soliciting. Other states are not yet checked.

    Source: May Not Operate or Solicit for Charitable Purposes list, California Attorney General, Registry of Charities and Fundraisers, file dated October 7, 2026.

Ratings and checks are our reading of public records, using the published method. They are not a statement about anyone's honesty. If you work for this organization, you can send corrections or results, confirm you want gifts through Veridonate, or ask to be removed from giving.