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2-1-1 Wisconsin Inc

EIN 20-1376669 · Madison, WI

Public records show a registered, tax-exempt organization in good standing.

LegitimacyPassesRegistration and standingFinancial healthFair52 out of 100GovernanceGood78 out of 100Impact evidenceDescribes programsHow well its results are evidenced

What it says it does

THE MISSION OF 2-1-1 WISCONSIN IS TO CONNECT EVERYONE IN WISCONSIN WITH QUICK AND EASY ACCESS TO COMMUNITY-BASED HEALTH AND HUMAN SERVICES INFORMATION AND RESOURCES.

Income
$1.6 million
Spending
$1.6 million
Spent on programs
92%
Reserves
2.3 months of spending
Largest source of income
government grants, 53%
Employees
0
Volunteers
13
Highest pay
$176,152, president & ceo

Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Financial health

Fair: 52 out of 100. Higher than 21% of charities in its peer group (human services, $1m to $10m).

  • Reserves

    10 of 35

    Spendable reserves would cover 2.3 months of spending.

  • Debt

    5 of 20

    It owes 61% of what it owns.

  • Living within its means

    12 of 15

    Income exceeded spending by 1% of income.

  • Income trend

    10 of 15

    Income fell 7% on the year before.

  • Spending floor

    15 of 15

    92% of spending went to programs and raising each dollar of donations cost 0 cents.

Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Governance

Good: 78 out of 100. Higher than 30% of charities in its peer group (human services, $1m to $10m).

  • Independent board

    25 of 25

    11 of 11 voting board members are independent.

  • Conflict of interest policy

    15 of 15

    Has a written conflict of interest policy.

  • Whistleblower policy

    8 of 8

    Has a written whistleblower policy.

  • Record keeping policy

    0 of 7

    Reports no written policy on keeping and destroying records.

  • Board minutes

    5 of 5

    Keeps minutes of board meetings.

  • Board sees the tax return

    0 of 10

    Did not give the board a copy of this return before filing it.

  • Pay set independently

    0 of 5

    Reports no independent review process for its chief executive's pay.

  • Independent check of accounts

    15 of 15

    Its accounts were audited by an independent accountant.

  • No reported misuse

    10 of 10

    Reports no diversion of assets, excess benefits or loans to insiders.

Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Impact evidence

Describes programs. Its tax return describes what it does but we have found no measurable results in it.

Programs described in its return (1)
  1. $1.4 million spent. ADMINISTRATION OF THE STATEWIDE INFRASTRUCTURE, CONTRACTING FOR THE FULFILLMENT OF GRANTS AND CONTRACTS, CONTACT CENTER COORDINATION, SPECIAL INITIATIVES, AND TECHNICAL SERVICES RELATED TO SUPPORTING AND EXPANDING WISCONSIN'S 2-1-1 SYSTEM.2-1-1 IS A ONE-STOP, FREE, AND CONFIDENTIAL CONNECTION TO THE LOCAL SERVICES PEOPLE NEED, SUCH AS UTILITY ASSISTANCE, HOUSING, FOOD, ELDER CARE, CRISIS INTERVENTION, ALCOHOL AND OTHER DRUG RECOVERY, AND MUCH MORE. IN WISCONSIN, WE ARE THE MOST COMPREHENSIVE SOURCE OF INFORMATION ABOUT LOCAL RESOURCES AND SERVICES AVAILABLE. OUR REGIONALLY BASED TEAMS UNDERSTAND THE NUANCES OF EACH OF THE 72 COUNTIES THROUGHOUT THE STATE AND PROVIDE 100% COVERAGE TO WISCONSINITES, ROUND THE CLOCK. HELP IS AVAILABLE BY PHONE, TEXT, CHAT, AND ONLINE GUIDED SEARCHES SEARCHABLE BY LOCATION.IN 2024, 2-1-1 SPENT 1.7 MILLION MINUTES TALKING TO WISCONSINITES AND MADE MORE THAN 467,800 REFERRALS TO FREE AND LOW-COST SERVICES. IN ADDITION, THERE WERE MORE THAN 369,678 SEARCHES ON OUR PUBLIC WEBSITE TO FIND INFORMATION ABOUT MORE THAN 22,000 SERVICES LOCATED THROUGHOUT WISCONSIN.

Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Legitimacy checks

  1. Is it registered with the IRS? Passed.

    Listed in the IRS master file of tax-exempt organizations as a 501(c)(3) charitable organization.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated September 7, 2026.

  2. Has the IRS revoked its tax-exempt status? Passed.

    Not on the IRS automatic revocation list.

    Source: Automatic revocation of exemption list, Internal Revenue Service, file dated September 30, 2026.

  3. Are donations tax-deductible? Passed.

    On the IRS list of organizations eligible to receive tax-deductible contributions.

    Source: Publication 78 data: organizations eligible for tax-deductible contributions, Internal Revenue Service, file dated September 10, 2026.

  4. Is it keeping up with its IRS filings? Passed.

    Most recent return on file covers the year ending December 2024.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated September 7, 2026.

  5. How long has it been tax-exempt? Passed.

    Recognized by the IRS since February 2006.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated September 7, 2026.

  6. Is it in good standing with state regulators? Passed.

    Not on California's list of charities barred from soliciting. Other states are not yet checked.

    Source: May Not Operate or Solicit for Charitable Purposes list, California Attorney General, Registry of Charities and Fundraisers, file dated October 7, 2026.

Ratings and checks are our reading of public records, using the published method. They are not a statement about anyone's honesty. If you work for this organization, you can send corrections or results, confirm you want gifts through Veridonate, or ask to be removed from giving.