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Pinnacle Community Services Inc

EIN 16-6052152 · Niagara Falls, NY

Public records show a registered, tax-exempt organization in good standing.

LegitimacyPassesRegistration and standingFinancial healthWeak49 out of 100GovernanceStrong100 out of 100Impact evidenceDescribes programsHow well its results are evidenced

What it says it does

SIDE BY SIDE, STEP BY STEP, WE STRENGTHEN OUR COMMUNITY BY SUPPORTING AND EMPOWERING INDIVIDUALS AND FAMILIES ON THEIR JOURNEY.

Income
$4.4 million
Spending
$5.0 million
Spent on programs
81%
Reserves
1.2 months of spending
Largest source of income
fees for its services, 48%
Employees
66
Volunteers
100
Highest pay
$139,378, chief executive officer

Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Financial health

Weak: 49 out of 100. Higher than 18% of charities in its peer group (human services, $1m to $10m).

  • Reserves

    10 of 35

    Spendable reserves would cover 1.2 months of spending.

  • Debt

    10 of 20

    It owes 32% of what it owns.

  • Living within its means

    4 of 15

    Spending exceeded income by 14% of income.

  • Income trend

    10 of 15

    Income fell 9% on the year before.

  • Spending floor

    15 of 15

    81% of spending went to programs and raising each dollar of donations cost 9 cents.

Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Governance

Strong: 100 out of 100. Higher than 65% of charities in its peer group (human services, $1m to $10m).

  • Independent board

    25 of 25

    19 of 19 voting board members are independent.

  • Conflict of interest policy

    15 of 15

    Has a written conflict of interest policy.

  • Whistleblower policy

    8 of 8

    Has a written whistleblower policy.

  • Record keeping policy

    7 of 7

    Has a written policy on keeping and destroying records.

  • Board minutes

    5 of 5

    Keeps minutes of board meetings.

  • Board sees the tax return

    10 of 10

    Gave the board a copy of this return before filing it.

  • Pay set independently

    5 of 5

    Sets its chief executive's pay through independent review and comparison.

  • Independent check of accounts

    15 of 15

    Its accounts were audited by an independent accountant.

  • No reported misuse

    10 of 10

    Reports no diversion of assets, excess benefits or loans to insiders.

Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Impact evidence

Describes programs. Its tax return describes what it does but we have found no measurable results in it.

Programs described in its return (3)
  1. $1.2 million spent. MENTAL HEALTH - PROVIDES OUTREACH SERVICES WHICH INCLUDE SUPPORT AND LINKAGE TO COMMUNITY SERVICES SUCH AS HOUSING, INCOME ASSISTANCE, FOOD STAMPS, MEDICAID AND MEDICAL TREATMENT TO NIAGARA COUNTY ADULTS AND CHILDREN WITH MENTAL ILLNESSES AND/OR CHRONIC HEALTH CONDITIONS IN ORDER TO INCREASE THE INDIVIDUAL'S ABILITY TO LIVE INDEPENDENTLY. SERVICES ARE ALSO PROVIDED TO THE FAMILY MEMBER OF THE INDIVIDUALS WITH MENTAL ILLNESSES IN ORDER TO HELP THE FAMILY MEMBERS UNDERSTAND SPECIFIC DISABILITIES, WHICH CAN RESULT IN INCREASED COMMUNICATION, IMPROVED QUALITY OF LIFE AND THE PREVENTION OF FAMILY CRISIS.
  2. $2.0 million spent. HEALTHY FAMILIES/PARENTING - IDENTIFIES FAMILIES WITH YOUNG CHILDREN WHO ARE AT RISK OF ABUSE AND NEGLECT AND PROVIDES EDUCATION AND SUPPORT TO FOSTER THE EMOTIONAL, PHYCHOLOGICAL AND PHYSICAL WELFARE OF YOUNG CHILDREN. ASSISTS PREGNANT AND PARENTING WOMEN WITH YOUNG CHILDREN AND ALSO PROVIDES A FATHERHOOD ADVOCACY PROGRAM TO PROMOTE FATHERS PARTICIPATING IN PARENING. ALSO, PROVIDES PARENTING EDUCATION FOR FAMILIES AT-RISK OF POOR OUTCOMES FOR THEIR CHILDREN DUE TO NEGLECT, ABUSE OR OTHER FACTORS.
  3. $767,703 spent. PASSAGE/SHELTER - PROVIDES EMERGENCY SHELTER, SUPPORT GROUPS, CASE MANAGEMENT AND COUNSELING TO INDIVIDUALS WHO ARE VICTIMS OF DOMESTIC VIOLENCE.

Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Legitimacy checks

  1. Is it registered with the IRS? Passed.

    Listed in the IRS master file of tax-exempt organizations as a 501(c)(3) charitable organization.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated September 7, 2026.

  2. Has the IRS revoked its tax-exempt status? Passed.

    Not on the IRS automatic revocation list.

    Source: Automatic revocation of exemption list, Internal Revenue Service, file dated September 30, 2026.

  3. Are donations tax-deductible? Passed.

    On the IRS list of organizations eligible to receive tax-deductible contributions.

    Source: Publication 78 data: organizations eligible for tax-deductible contributions, Internal Revenue Service, file dated September 10, 2026.

  4. Is it keeping up with its IRS filings? Passed.

    Most recent return on file covers the year ending December 2024.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated September 7, 2026.

  5. How long has it been tax-exempt? Passed.

    Recognized by the IRS since September 1944.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated September 7, 2026.

  6. Is it in good standing with state regulators? Passed.

    Not on California's list of charities barred from soliciting. Other states are not yet checked.

    Source: May Not Operate or Solicit for Charitable Purposes list, California Attorney General, Registry of Charities and Fundraisers, file dated October 7, 2026.

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