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Family Service of the Chautauqua Region Inc

EIN 16-6000351 · Jamestown, NY

Public records show a registered, tax-exempt organization in good standing.

LegitimacyPassesRegistration and standingFinancial healthGood80 out of 100GovernanceStrong100 out of 100Impact evidenceDescribes programsHow well its results are evidenced

What it says it does

TO STRENGTHEN THE MENTAL HEALTH AND WELL BEING OF INDIVIDUALS, FAMILIES, AND OUR COMMUNITY.

Income
$919,934
Spending
$861,792
Spent on programs
90%
Reserves
4.5 months of spending
Largest source of income
fees for its services, 62%
Employees
18
Volunteers
15
Highest pay
$94,321, executive di

Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Financial health

Good: 80 out of 100. Higher than 59% of charities in its peer group (human services, $250k to $1m).

  • Reserves

    20 of 35

    Spendable reserves would cover 4.5 months of spending.

  • Debt

    20 of 20

    It owes 6% of what it owns.

  • Living within its means

    15 of 15

    Income exceeded spending by 6% of income.

  • Income trend

    10 of 15

    Income fell 9% on the year before.

  • Spending floor

    15 of 15

    90% of spending went to programs and raising each dollar of donations cost 0 cents.

Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Governance

Strong: 100 out of 100. Higher than 94% of charities in its peer group (human services, $250k to $1m).

  • Independent board

    25 of 25

    9 of 9 voting board members are independent.

  • Conflict of interest policy

    15 of 15

    Has a written conflict of interest policy.

  • Whistleblower policy

    8 of 8

    Has a written whistleblower policy.

  • Record keeping policy

    7 of 7

    Has a written policy on keeping and destroying records.

  • Board minutes

    5 of 5

    Keeps minutes of board meetings.

  • Board sees the tax return

    10 of 10

    Gave the board a copy of this return before filing it.

  • Pay set independently

    5 of 5

    Sets its chief executive's pay through independent review and comparison.

  • Independent check of accounts

    15 of 15

    Its accounts were audited by an independent accountant.

  • No reported misuse

    10 of 10

    Reports no diversion of assets, excess benefits or loans to insiders.

Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Impact evidence

Describes programs. Its tax return describes what it does but we have found no measurable results in it.

Programs described in its return (5)
  1. $150,108 spent. SCHOOL BASED COUNSELING PROGRAM - PROVIDES MENTAL HEALTH COUNSELING AND SUPPORT SERVICES TO STUDENTS IN LOCAL SCHOOLS. LICENSED COUNSELORS AND INTERNS WORK DIRECTLY WITH STUDENTS TO ADDRESS EMOTIONAL, BEHAVIORAL, AND SOCIAL CHALLENGES, HELPING THEM TO SUCCEED ACADEMICALLY AND PERSONALLY. SERVICES INCLUDE INDIVIDUAL AND GROUP COUNSELING, CRISIS INTERVENTION, AND COLLABORATION WITH SCHOOL STAFF AND FAMILIES TO CREATE SUPPORTIVE ENVIRONMENTS. THE PROGRAM TYPICALLY SERVES AROUND 40 STUDENTS ANNUALLY, PROVIDING APPROXIMATELY 800 COUNSELING SESSIONS. ITS GOAL IS TO IMPROVE STUDENTS' MENTAL HEALTH, ENHANCE COPING SKILLS, AND REDUCE BARRIERS TO ACCESSING CARE.
  2. $415,528 spent. OFFICE BASED COUNSELING SERVICES - PROVIDES PROFESSIONAL MENTAL HEALTH COUNSELING TO INDIVIDUALS, FAMILIES, AND COUPLES IN AN OFFICE SETTING. LICENSED COUNSELORS AND SUPERVISED TRAINEES OFFER THERAPY FOR A WIDE RANGE OF EMOTIONAL, BEHAVIORAL, AND LIFE CHALLENGES, INCLUDING ANXIETY, DEPRESSION, STRESS, AND RELATIONSHIP ISSUES. SERVICES ARE DELIVERED IN- PERSON OR VIA TELEHEALTH TO INCREASE ACCESSIBILITY. ON AVERAGE, THE PROGRAM SERVES 600 PATIENTS ANNUALLY, PROVIDING APPROXIMATELY 3,200 COUNSELING APPOINTMENTS. THE PROGRAM'S GOAL IS TO STRENGTHEN MENTAL HEALTH, IMPROVE COPING SKILLS, AND SUPPORT OVERALL WELL-BEING FOR COMMUNITY MEMBERS.
  3. $150,280 spent. HISPANIC OUTREACH PROGRAM - PROVIDES CULTURALLY AND LINGUISTICALLY APPROPRIATE MENTAL HEALTH SUPPORT TO HISPANIC COMMUNITY MEMBERS. SERVICES INCLUDE INTERPRETATION AT CLINICS, CASE MANAGEMENT, AND ASSISTANCE NAVIGATING MENTAL HEALTH AND SOCIAL SERVICE RESOURCES. THE PROGRAM TYPICALLY SERVES APPROXIMATELY 800 INDIVIDUALS ANNUALLY, HELPING REDUCE BARRIERS TO CARE AND SUPPORTING THE OVERALL WELL-BEING OF THE HISPANIC COMMUNITY.
  4. $58,319 spent. EMPLOYEE ASSISTANCE PROGRAM - PROVIDES CONFIDENTIAL MENTAL HEALTH COUNSELING AND SUPPORT SERVICES TO EMPLOYEES OF PARTICIPATING BUSINESSES. SERVICES INCLUDE SHORT-TERM COUNSELING, STRESS MANAGEMENT, AND REFERRALS TO COMMUNITY RESOURCES. THE PROGRAM CURRENTLY PARTNERS WITH 37 LOCAL BUSINESSES TOTALING 4,000 EMPLOYEES, HELPING THE ORGANIZATION REACH A WIDER AUDIENCE AND SUPPORT EMPLOYEES' MENTAL HEALTH, WORKPLACE WELL-BEING, AND PRODUCTIVITY.
  5. EMPLOYEE ASSISTANCE PROGRAM - PROVIDES CONFIDENTIAL MENTAL HEALTH COUNSELING AND SUPPORT SERVICES TO EMPLOYEES OF PARTICIPATING BUSINESSES. SERVICES INCLUDE SHORT-TERM COUNSELING, STRESS MANAGEMENT, AND REFERRALS TO COMMUNITY RESOURCES. THE PROGRAM CURRENTLY PARTNERS WITH 37 LOCAL BUSINESSES TOTALING 4,000 EMPLOYEES, HELPING THE ORGANIZATION REACH A WIDER AUDIENCE AND SUPPORT EMPLOYEES' MENTAL HEALTH, WORKPLACE WELL-BEING, AND PRODUCTIVITY.

Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Legitimacy checks

  1. Is it registered with the IRS? Passed.

    Listed in the IRS master file of tax-exempt organizations as a 501(c)(3) charitable organization.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated September 7, 2026.

  2. Has the IRS revoked its tax-exempt status? Passed.

    Not on the IRS automatic revocation list.

    Source: Automatic revocation of exemption list, Internal Revenue Service, file dated September 30, 2026.

  3. Are donations tax-deductible? Passed.

    On the IRS list of organizations eligible to receive tax-deductible contributions.

    Source: Publication 78 data: organizations eligible for tax-deductible contributions, Internal Revenue Service, file dated September 10, 2026.

  4. Is it keeping up with its IRS filings? Passed.

    Most recent return on file covers the year ending December 2024.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated September 7, 2026.

  5. How long has it been tax-exempt? Passed.

    Recognized by the IRS since October 1947.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated September 7, 2026.

  6. Is it in good standing with state regulators? Passed.

    Not on California's list of charities barred from soliciting. Other states are not yet checked.

    Source: May Not Operate or Solicit for Charitable Purposes list, California Attorney General, Registry of Charities and Fundraisers, file dated October 7, 2026.

Ratings and checks are our reading of public records, using the published method. They are not a statement about anyone's honesty. If you work for this organization, you can send corrections or results, confirm you want gifts through Veridonate, or ask to be removed from giving.