Journeys End Refugee Services
Public records show a registered, tax-exempt organization in good standing.
What it says it does
Journey's End supports the transition, integration, and long-term success of refugees and immigrants, contributing to a more diverse, inclusive, and prosperous shared community
- Income
- $10.6 million
- Spending
- $9.8 million
- Spent on programs
- 75%
- Reserves
- 7.7 months of spending
- Largest source of income
- government grants, 71%
- Employees
- 317
- Volunteers
- 125
- Highest pay
- $161,147, ceo
Source: Form 990 for the year ending December 31, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Financial health
Good: 78 out of 100.
Reserves
28 of 35Spendable reserves would cover 7.7 months of spending.
Debt
20 of 20It owes 7% of what it owns.
Living within its means
15 of 15Income exceeded spending by 8% of income.
Income trend
0 of 15Income fell 27% on the year before.
Spending floor
15 of 1575% of spending went to programs and raising each dollar of donations cost 7 cents.
Source: Form 990 for the year ending December 31, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Governance
Strong: 100 out of 100.
Independent board
25 of 2513 of 13 voting board members are independent.
Conflict of interest policy
15 of 15Has a written conflict of interest policy.
Whistleblower policy
8 of 8Has a written whistleblower policy.
Record keeping policy
7 of 7Has a written policy on keeping and destroying records.
Board minutes
5 of 5Keeps minutes of board meetings.
Board sees the tax return
10 of 10Gave the board a copy of this return before filing it.
Pay set independently
5 of 5Sets its chief executive's pay through independent review and comparison.
Independent check of accounts
15 of 15Its accounts were audited by an independent accountant.
No reported misuse
10 of 10Reports no diversion of assets, excess benefits or loans to insiders.
Source: Form 990 for the year ending December 31, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Impact evidence
Describes programs. Its tax return describes what it does but we have found no measurable results in it.
Programs described in its return (4)
- $2.8 million spent. FEDERAL FUNDING IS USED TO PROVIDE CORE RESETTLEMENT SERVICES AND ADDITIONAL SUPPORT TO REFUGEES AS THEY ARRIVE IN THE UNITED STATES. SUPPORT INCLUDES HOUSING, SOCIAL SERVICES, MANAGED MEDICAL REFERRALS, CULTURAL ORIENTATION, INTENSE CASE MANAGEMENT FOR CLIENTS WITH SPECIAL NEEDS, ENGLISH AS SECOND LANGUAGE INSTRUCTION, SCHOOL REGISTRATION, AND OTHER SERVICES AS NEEDED TO SUPPORT REFUGEES AS THEY BEGIN REBUILDING THEIR LIVES.
- $1.5 million spent. Funds are used to help newly arrived refugees find and retain jobs in the area, for up to five years. State funding is used to provide education services for refugees, immigrants and community members free of charge. Intensive English as Additional Language classes are offered at the beginner, intermediate and advanced level. High School Equivalency classes are available for TASC test preparation. Additional funding sources are used for community education and mentoring programs.
- $3.0 million spent. The Immigration Legal Services Program (ILSP) at Journey's End Refugee Services provides pro bono legal assistance on a wide range of immigration matters before U.S. Citizenship and Immigration Services (USCIS) and Immigration Court. Matters include but are not limited to adjustment of status (green cards), naturalization, employment authorization, family reunification, asylum, and removal defense. Legal services offered through the ILSP include direct representation, advice and counsel, brief services, pro-se assistance, and community legal education. Services are provided across 21 counties in Upstate New York, including at primary offices in Buffalo and satellite offices in Rochester and Binghamton, New York.
- SERVICES PROVIDED RELATING TO INTERPRETING AND TRA
Source: Form 990 for the year ending December 31, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Legitimacy checks
Is it registered with the IRS? Passed.
Listed in the IRS master file of tax-exempt organizations as a 501(c)(3) charitable organization.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.
Has the IRS revoked its tax-exempt status? Passed.
Not on the IRS automatic revocation list.
Source: Automatic revocation of exemption list, Internal Revenue Service, file dated November 6, 2026.
Are donations tax-deductible? Passed.
On the IRS list of organizations eligible to receive tax-deductible contributions.
Source: Publication 78 data: organizations eligible for tax-deductible contributions, Internal Revenue Service, file dated October 13, 2026.
Is it keeping up with its IRS filings? Passed.
Most recent return on file covers the year ending December 2025.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.
How long has it been tax-exempt? Passed.
Recognized by the IRS since June 1987.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.
Is it in good standing with state regulators? Passed.
Not on California's list of charities barred from soliciting. Other states are not yet checked.
Source: May Not Operate or Solicit for Charitable Purposes list, California Attorney General, Registry of Charities and Fundraisers, file dated November 4, 2026.
Ratings and checks are our reading of public records, using the published method. They are not a statement about anyone's honesty. If you work for this organization, you can send corrections or results, confirm you want gifts through Veridonate, or ask to be removed from giving.