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Willow Domestic Violence Center of Greater Rochester Inc

EIN 16-1099257 · Rochester, NY

Public records show a registered, tax-exempt organization in good standing.

LegitimacyPassesRegistration and standingFinancial healthGood82 out of 100GovernanceStrong100 out of 100Impact evidenceDescribes programsHow well its results are evidenced

What it says it does

WILLOW DOMESTIC VIOLENCE CENTER OF GREATER ROCHESTER, INC. EXISTS TO PREVENT DOMESTIC VIOLENCE AND ENSURE EVERY SURVIVOR HAS ACCESS TO THE SERVICES AND SUPPORTS NEEDED ALONG THE JOURNEY TO A SAFE AND EMPOWERED LIFE. THE AGENCY PROVIDES A FULL CONTINUUM OF SERVICES, INCLUDING EMERGENCY SHELTER SERVICES, COORDINATED COMMUNITY RESPONSE SERVICES, CRISIS COUNSELING, SUPPORT AND PREVENTION EDUCATION.

Income
$6.7 million
Spending
$6.7 million
Spent on programs
87%
Reserves
6.1 months of spending
Largest source of income
government grants, 42%
Employees
117
Volunteers
106
Highest pay
$183,005, president & ceo

Source: Form 990 for the year ending March 31, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Financial health

Good: 82 out of 100. Higher than 64% of charities in its peer group (human services, $1m to $10m).

  • Reserves

    28 of 35

    Spendable reserves would cover 6.1 months of spending.

  • Debt

    16 of 20

    It owes 17% of what it owns.

  • Living within its means

    8 of 15

    Spending exceeded income by 0% of income.

  • Income trend

    15 of 15

    Income rose 3% on the year before.

  • Spending floor

    15 of 15

    87% of spending went to programs and raising each dollar of donations cost 9 cents.

Source: Form 990 for the year ending March 31, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Governance

Strong: 100 out of 100. Higher than 65% of charities in its peer group (human services, $1m to $10m).

  • Independent board

    25 of 25

    23 of 23 voting board members are independent.

  • Conflict of interest policy

    15 of 15

    Has a written conflict of interest policy.

  • Whistleblower policy

    8 of 8

    Has a written whistleblower policy.

  • Record keeping policy

    7 of 7

    Has a written policy on keeping and destroying records.

  • Board minutes

    5 of 5

    Keeps minutes of board meetings.

  • Board sees the tax return

    10 of 10

    Gave the board a copy of this return before filing it.

  • Pay set independently

    5 of 5

    Sets its chief executive's pay through independent review and comparison.

  • Independent check of accounts

    15 of 15

    Its accounts were audited by an independent accountant.

  • No reported misuse

    10 of 10

    Reports no diversion of assets, excess benefits or loans to insiders.

Source: Form 990 for the year ending March 31, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Impact evidence

Describes programs. Its tax return describes what it does but we have found no measurable results in it.

Programs described in its return (4)
  1. $2.5 million spent. COORDINATED COMMUNITY RESPONSE SERVICES: THE COORDINATED COMMUNITY RESPONSE SERVICES INCLUDE WILLOW'S 24/7 HOTLINE, THE FAMILY JUSTICE CENTER PROGRAM, THE MOBILE ADVOCACY AND DEAF IGNITE TEAM, AND OUR COURT ADVOCACY PROGRAM. THE 24/7 HOTLINE PROVIDING CRISIS COUNSELING, SAFETY PLANNING AND INFORMATIONAL SERVICES AND RESPONDED TO 12,662 CALLS. THE FAMILY JUSTICE CENTER (FJC) WORKS IN COOPERATION WITH COUNTY PARTNERS TO ASSIST SURVIVORS NAVIGATING THE JUDICIAL SYSTEM AND PROVIDED 2,501 SERVICES TO 236 INDIVIDUALS. WILLOW'S MOBILE AND DEAF IGNITE ADVOCATES WORKED WITH 220 SURVIVORS OF DOMESTIC VIOLENCE IN THE COMMUNITY, PROVIDING 1,418 SERVICES, SUCH AS COUNSELING, SAFETY PLANNING, REFERRALS AND SUPPORT. COURT ADVOCATES WORK WITH SURVIVORS OF DOMESTIC VIOLENCE IN A SEPARATE AND SECURE WAITING ROOM IN THE MONROE COUNTY HALL OF JUSTICE AS THEY OBTAIN COURT ORDERS OF PROTECTION FROM THEIR ABUSER, PROVIDING 2,757 SERVICES SUCH AS SAFETY PLANNING, COUNSELING, REFERRALS AND COURT ACCOMPANIMENT TO 1,150 SURVIVORS.
  2. $2.6 million spent. HOUSING SERVICES: WILLOW'S HOUSING SERVICES INCLUDE EMERGENCY SHELTER SERVICES THROUGH WILLOW'S 49 BED EMERGENCY SHELTER, AND COMMUNITY PLACEMENT PROGRAM HOUSING AT-RISK INDIVIDUALS IN LOCATIONS THROUGHOUT THE COMMUNITY, A PET PROGRAM, A 30 UNIT SUPPORTIVE HOUSING PROGRAM, AND A RAPID REHOUSING PROGRAM. EMERGENCY SHELTER SERVICES FOR SURVIVORS OF DOMESTIC VIOLENCE AND THEIR FAMILIES INCLUDING LODGING AND FOODS, COUNSELING, SAFETY PLANNING, CASE MANAGEMENT AND OTHER SUPPORT SERVICES WERE PROVIDED TO 476 INDIVIDUALS INCLUDING 191 ADULTS, AND 285 CHILDREN. THE PET PROGRAM CARED FOR 10 DOGS AND 5 CATS. WILLOW'S SUPPORTIVE HOUSING PROVIDED 657 SERVICES TO 33 FAMILIES. OUR RAPID REHOUSING PROGRAM PROVIDED 264 SERVICES TO 21 INDIVIDUALS.
  3. $377,174 spent. PREVENTION EDUCATION: PREVENTION EDUCATION FACILITATED 430 PRESENTATIONS WHICH REACHED A TOTAL OF 8,610 STUDENTS, PROFESSIONALS, AND COMMUNITY MEMBERS.
  4. $328,141 spent. COUNSELING SERVICES: THE COUNSELING CENTER PROVIDES 1:1 COUNSELING AND COMMUNITY SUPPORT GROUPS FOR SURVIVORS OF DOMESTIC VIOLENCE. COUNSELORS PROVIDED 3,085 INDIVIDUAL COUNSELING SESSIONS TO 1,008 INDIVIDUALS, AND FACILITATED 63 SUPPORT GROUPS WITH 174 ATTENDEES.

Source: Form 990 for the year ending March 31, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Legitimacy checks

  1. Is it registered with the IRS? Passed.

    Listed in the IRS master file of tax-exempt organizations as a 501(c)(3) charitable organization.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  2. Has the IRS revoked its tax-exempt status? Passed.

    Not on the IRS automatic revocation list.

    Source: Automatic revocation of exemption list, Internal Revenue Service, file dated November 6, 2026.

  3. Are donations tax-deductible? Passed.

    On the IRS list of organizations eligible to receive tax-deductible contributions.

    Source: Publication 78 data: organizations eligible for tax-deductible contributions, Internal Revenue Service, file dated October 13, 2026.

  4. Is it keeping up with its IRS filings? Passed.

    Most recent return on file covers the year ending March 2025.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  5. How long has it been tax-exempt? Passed.

    Recognized by the IRS since July 1978.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  6. Is it in good standing with state regulators? Passed.

    Not on California's list of charities barred from soliciting. Other states are not yet checked.

    Source: May Not Operate or Solicit for Charitable Purposes list, California Attorney General, Registry of Charities and Fundraisers, file dated November 4, 2026.

Ratings and checks are our reading of public records, using the published method. They are not a statement about anyone's honesty. If you work for this organization, you can send corrections or results, confirm you want gifts through Veridonate, or ask to be removed from giving.