Suicide Prevention and Crisis Service Inc
Public records show a registered, tax-exempt organization in good standing.
What it says it does
CRISIS SERVICES IS A 24-HOUR COMPREHENSIVE CRISIS CENTER AND COMMUNITY RESOURCE WHOSE FIRST RESPONDERS PROVIDE SUPPORT TO ANYONE IN NEED. WE SAVE LIVES BY RESTORING SAFETY, PROMOTING EMOTIONAL STRENGTH AND REDUCING THE IMPACT OF TRAUMA THROUGH INTERVENTION, EDUCATION, PREVENTION AND COMMUNITY COLLABORATION.CRISIS SERVICES PROVIDES IMMEDIATE RESPONSE TO THOSE WHO ARE FACING BEHAVIORAL HEALTH CHALLENGES INCLUDING SUICIDE, MENTAL HEALTH CRISIS, ADDICTION, DOMESTIC AND SEXUAL VIOLENCE. CRISIS SERVICES IS THE ONLY PROVIDER IN WNY ACCREDITED BY THE AMERICAN ASSOCIATION OF SUICIDOLOGY.
- Income
- $8.8 million
- Spending
- $8.6 million
- Spent on programs
- 90%
- Reserves
- 2.5 months of spending
- Largest source of income
- government grants, 70%
- Employees
- 136
- Volunteers
- 50
- Highest pay
- $179,139, president/c.e.o.
Source: Form 990 for the year ending December 31, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Financial health
Fair: 57 out of 100. Higher than 34% of charities in its peer group (mental health, $1m to $10m).
Reserves
10 of 35Spendable reserves would cover 2.5 months of spending.
Debt
5 of 20It owes 69% of what it owns.
Living within its means
12 of 15Income exceeded spending by 2% of income.
Income trend
15 of 15Income rose 14% on the year before.
Spending floor
15 of 1590% of spending went to programs and raising each dollar of donations cost 4 cents.
Source: Form 990 for the year ending December 31, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Governance
Strong: 100 out of 100. Higher than 69% of charities in its peer group (mental health, $1m to $10m).
Independent board
25 of 2516 of 16 voting board members are independent.
Conflict of interest policy
15 of 15Has a written conflict of interest policy.
Whistleblower policy
8 of 8Has a written whistleblower policy.
Record keeping policy
7 of 7Has a written policy on keeping and destroying records.
Board minutes
5 of 5Keeps minutes of board meetings.
Board sees the tax return
10 of 10Gave the board a copy of this return before filing it.
Pay set independently
5 of 5Sets its chief executive's pay through independent review and comparison.
Independent check of accounts
15 of 15Its accounts were audited by an independent accountant.
No reported misuse
10 of 10Reports no diversion of assets, excess benefits or loans to insiders.
Source: Form 990 for the year ending December 31, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Impact evidence
Describes programs. Its tax return describes what it does but we have found no measurable results in it.
Programs described in its return (5)
- $3.4 million spent. SEE SCHEDULE OCRISIS SERVICES HAS THREE MAIN SERVICE DEPARTMENTS PROVIDING LIFE-SAVING WORK 24/7. THE EMERGENCY MENTAL HEALTH RESPONSE SERVICES (EMHRS) PROVIDES 24/7 HELP AND SUPPORT TO INDIVIDUALS EXPERIENCING A MENTAL HEALTH CRISIS. SPECIALIZED BRANCHES OF THE EMHRS DEPARTMENTINCLUDE:MOBILE OUTREACH RESPONSE PROGRAM - THIS PROGRAM'S MAIN GOAL IS TO DIVERT AS MANY PEOPLE AS POSSIBLE FROM UNNECESSARILY PRESENTING TO A PSYCHIATRIC EMERGENCY ROOM AND DIVERSION FROM JAIL BY LINKING CLIENTS WITH PROPER MENTAL HEALTH SERVICES.MOBILE TRANSITIONAL SERVICES - PEOPLE RECENTLY RELEASED FROM A PSYCHIATRIC INPATIENT STAY AT ECMC CAN RECEIVE SHORT TERM CARE FROM OUR MOBILE TRANSITIONAL SERVICES COUNSELORS. OUR STAFF PROVIDE CLINICAL SUPPORTIVE CARE TO THESE INDIVIDUALS UNTIL THEY BECOME SUCCESSFULLY LINKED WITH THEIR OUTPATIENT TREATMENT PROVIDER.CRISIS INTERVENTION TEAM TRAINING PROJECT (CIT) - CRISIS SERVICES COORDINATES CIT TRAININGS FOR ERIE COUNTY. CIT IS SPECIALIZED TRAINING FOR LAW ENFORCEMENT TO LEARN HOW TO MANAGE SITUATIONS WITH INDIVIDUALS WITH MENTAL ILLNESS. CRISIS SERVICES PROVIDES CASE MANAGEMENT SERVICES FOR CIT TRAINED POLICE JURISDICTION TO PROVIDE FOLLOW UP CARE AND SUPPORT FOR COMMUNITY MEMBERS THAT OVER UTILIZE 911 FOR CARE.
- $1.8 million spent. SEE SCHEDULE OTHE ADVOCATE DEPARTMENT PROVIDES 24/7 CONFIDENTIAL RESPONSE AND CRISISINTERVENTION FOR SURVIVORS OF RAPE, SEXUAL ASSAULT, DOMESTIC VIOLENCE,AND FAMILY VIOLENCE AT ALL ERIE COUNTY EMERGENCY DEPARTMENTS. CLIENTS CAN ACCESS CASE MANAGEMENT SERVICES, SAFETY PLANNING, SUPPORTIVE COUNSELING, CRIMINAL JUSTICE ADVOCACY & ACCOMPANIMENT TO COURT PROCEEDINGS, LINKAGE TO NYS OFFICE OF VICTIM SERVICES COMPENSATION, AND CONNECTION AND REFERRALS TO COMMUNITY RESOURCES. CASE MANAGERS ARE CO-LOCATED ATSEVERAL DIFFERENT POLICE DEPARTMENTS AND SEVERAL UNIVERSITY CAMPUSES WITHIN ERIE COUNTY. THE CAMPUS ADVOCATES ALSO ASSIST STUDENT SURVIVORS WITH ON-CAMPUS ADJUDICATION, PROVIDING ADVOCACY, ACCOMPANIMENTS, AND ADVISEMENT THROUGH THEIR ON-CAMPUS PROCESS.OUR ADVOCATE PROGRAM HOUSES A SEXUAL ASSAULT FORENSIC EXAMINER (SAFE} PROGRAM THAT PARTNERS WITH AREA HOSPITALS TO PROVIDE ON-SITE FORENSIC SERVICES TO PEOPLE OF ALL AGES WHO HAVE BEEN SEXUALLY ASSAULTED AND SEEKING HELP. THE ADVOCATE PROGRAM ALSO OFFERS COMMUNITY EDUCATION, TRAINING, AND SEXUAL VIOLENCE PREVENTION PROGRAMMING.
- $2.3 million spent. SEE SCHEDULE OSTAFF WHO MAKE UP OUR CRISIS COUNSELING PROGRAM (CCP), 24-HOUR CRISIS HOTLINE: 716-834-3131, ARE TRAINED CRISIS HOTLINE COUNSELORS WHO ASSIST CALLERS 24/7 THAT ARE IN VARIOUS TYPES OF CRISIS, NEED SUPPORTIVE COUNSELING, OR LOOKING FOR RESOURCES IN ERIE COUNTY. CCP IS THE FIRST POINT OF ACCESS FOR CALLERS. CCP IS ALSO THE CONTINUUM OF CARE AFTER-HOURS PROVIDER FOR CONSUMERS OF 13 LOCAL MENTAL HEALTH AND BEHAVIORAL HEALTH AGENCIES IN ERIE COUNTY. CCP ALSO MANAGES THE 24-HOUR KIDS HELP LINE IN ERIE COUNTY AND IS THE MENTAL HEALTH 24-HOUR HOTLINE PROVIDER FOR CHAUTAUQUA COUNTY. CRISIS SERVICES IS THE REGIONAL CENTER FOR ERIE AND CHAUTAUQUA COUNTY CALLS MADE TO THE 988 CRISIS AND SUICIDE LIFELINE. ADDITIONALLY, THE ADDICTION HOTLINE IS THE FIRST VOICE OF ASSISTANCE FOR IMMEDIATE HELP, EDUCATION, INFORMATION, REFERRALS AND ASSISTANCE WITH LINKAGE TO TREATMENT. THE ADDICTION HOTLINE IS NOT ONLY FOR INDIVIDUALS BATTLING ADDICTION BUT FOR FAMILY MEMBERS OR FRIENDS IN NEED OF SUPPORT AND GUIDANCE WITH THOSE STRUGGLING WITH ADDICTION.
- $49,179 spent. CRISIS SERVICES OVERSEES THE SUICIDE PREVENTION COALITION FOR ERIE COUNTY. THIS COALITION IS MADE UP OF OVER 50 ORGANIZATIONS AND ITS MISSION IS TO FOSTER A COMMUNITY OF SAFETY AND SHARED RESPONSIBILITY TO PREVENT SUICIDE. CRISIS SERVICES ALSO RUNS THE POLICE MENTAL HEALTH COORDINATION PROJECT AND THE RAPE CRISIS ADVISORY COMMITTEE FOR ERIE COUNTY.
- $310,265 spent. PATRICK BURKE LEGISLATIVE FUNDING, TOTALING $43,265:IN PARTNERSHIP WITH PATRICK BURKE'S OFFICE, CRISIS SERVICES IS SERVING AS LEAD IN A COLLABORATIVE COMMUNITY-BASED PROJECT WITH THE SUICIDE PREVENTION COALITION. THIS PROJECT WAS DEVELOPED IN RESPONSE TO CONCERNS REGARDING SUICIDE RATES IN THE SOUTH BUFFALO COMMUNITY. EFFORTS INCLUDE ANALYSIS OF COMMUNITY-LEVEL DATA, IDENTIFICATION OF KEY AREAS OF FOCUS, AND IMPLEMENTATION OF TARGETED OUTREACH AND TRAINING TO BUILD COMMUNITY AWARENESS AND STRENGTHEN LOCAL GATEKEEPER CAPACITY FOR SUICIDE PREVENTION.BASKIN FUNDING:OMH BASKIN FUNDS TOTALING $267,000 ARE PRESENTED IN THIS LEGISLATIVE CATEGORY (SEPARATE FROM MANAGEMENT & GENERAL FOR CFR REPORTING PURPOSES). DOH BASKIN FUNDS TOTALING $211,903 REMAIN INCLUDED WITHIN THE MANAGEMENT & GENERAL CATEGORY. THESE FUNDS SUPPORT CORE OPERATIONS OF THE ORGANIZATION, INCLUDING ADMINISTRATIVE SUPPORT, WORKFORCE INVESTMENTS, MARKETING AND EDUCATION, TECHNOLOGY SUPPORT, AND CORE PROGRAM SERVICES.
Source: Form 990 for the year ending December 31, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Legitimacy checks
Is it registered with the IRS? Passed.
Listed in the IRS master file of tax-exempt organizations as a 501(c)(3) charitable organization.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.
Has the IRS revoked its tax-exempt status? Passed.
Not on the IRS automatic revocation list.
Source: Automatic revocation of exemption list, Internal Revenue Service, file dated October 13, 2026.
Are donations tax-deductible? Passed.
On the IRS list of organizations eligible to receive tax-deductible contributions.
Source: Publication 78 data: organizations eligible for tax-deductible contributions, Internal Revenue Service, file dated October 13, 2026.
Is it keeping up with its IRS filings? Passed.
Most recent return on file covers the year ending December 2025.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.
How long has it been tax-exempt? Passed.
Recognized by the IRS since May 1971.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.
Is it in good standing with state regulators? Passed.
Not on California's list of charities barred from soliciting. Other states are not yet checked.
Source: May Not Operate or Solicit for Charitable Purposes list, California Attorney General, Registry of Charities and Fundraisers, file dated October 21, 2026.
Ratings and checks are our reading of public records, using the published method. They are not a statement about anyone's honesty. If you work for this organization, you can send corrections or results, confirm you want gifts through Veridonate, or ask to be removed from giving.