Pro Action of Steuben and Yates Inc
Public records show a registered, tax-exempt organization in good standing.
What it says it does
PRO ACTION WORKS TO BUILD A COMMUNITY OF RESILIENT INDIVIDUALS AND FAMILIES WHO CAN MEET THEIR BASIC NEEDS, OVERCOME ADVERSITY, AND PROSPER.
- Income
- $26.3 million
- Spending
- $25.7 million
- Spent on programs
- 94%
- Reserves
- 1.9 months of spending
- Largest source of income
- government grants, 93%
- Employees
- 441
- Volunteers
- 300
- Highest pay
- $178,226, chief executive officer
Source: Form 990 for the year ending December 31, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Financial health
Fair: 68 out of 100. Higher than 57% of charities in its peer group (human services, $10m to $100m).
Reserves
10 of 35Spendable reserves would cover 1.9 months of spending.
Debt
16 of 20It owes 27% of what it owns.
Living within its means
12 of 15Income exceeded spending by 2% of income.
Income trend
15 of 15Income rose 11% on the year before.
Spending floor
15 of 1594% of spending went to programs and raising each dollar of donations cost 0 cents.
Source: Form 990 for the year ending December 31, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Governance
Strong: 100 out of 100. Higher than 35% of charities in its peer group (human services, $10m to $100m).
Independent board
25 of 2515 of 15 voting board members are independent.
Conflict of interest policy
15 of 15Has a written conflict of interest policy.
Whistleblower policy
8 of 8Has a written whistleblower policy.
Record keeping policy
7 of 7Has a written policy on keeping and destroying records.
Board minutes
5 of 5Keeps minutes of board meetings.
Board sees the tax return
10 of 10Gave the board a copy of this return before filing it.
Pay set independently
5 of 5Sets its chief executive's pay through independent review and comparison.
Independent check of accounts
15 of 15Its accounts were audited by an independent accountant.
No reported misuse
10 of 10Reports no diversion of assets, excess benefits or loans to insiders.
Source: Form 990 for the year ending December 31, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Impact evidence
Describes programs. Its tax return describes what it does but we have found no measurable results in it.
Programs described in its return (6)
- $19.1 million spent. EARLY CHILDHOOD SERVICES:HEAD START (HS) - SERVICES INCLUDES CENTER-BASED EARLY EDUCATION PROGRAMMING FIVE DAYS PER WEEK DURING THE SCHOOL YEAR THROUGHOUT STEUBEN AND YATES COUNTIES. HOME VISITORS SUPPORT CLASSROOM FAMILIES TO ADVANCE THEIR GOALS THROUGH FAMILY ASSESSMENTS AND PLANS; REFERRALS TO COMMUNITY SUPPORT; INFORMAL COUNSELING, ADVOCACY, CRISIS INTERVENTION.EARLY HEAD START (EHS) SERVICES - INCLUDES CENTER-BASED PROGRAMMING IN BATH AND HORNELL FOR INFANTS AND TODDLERS FIVE DAYS PER WEEK THROUGHOUT THE CALENDAR YEAR AND HOME-BASED SERVICES THROUGHOUT STEUBEN AND YATES COUNTIES OFFER DEVELOPMENTAL ACTIVITIES VIA HOME VISITS CONDUCTED WITH THE PARENT AND THE INFANT/TODDLER, ALONG WITH PARENTING EDUCATION OPPORTUNITIES. - 321 TOTAL CHILDREN SERVED (171 HS, 100 EHS, 50 UPK) - OPERATED 15, FOUR-YEAR-OLD CLASSROOMS, 3, THREE-YEAR-OLD CLASSROOMS - OPERATED 1 INFANT, 1 TODDLER CLASSROOMS - 360 CARETAKERS PARTICIPATED IN PARENTING EDUCATION VIA HOME VISITS OR GROUPS - 224 HEAD START CHILDREN IMPROVE THEIR LITERACY SKILLS - 528 PARENTS/GUARDIANS PROVIDE VOLUNTEER SERVICES TO HS & EHS PROGRAMSPRO ACTION CHILD CARE COUNCIL (PACCC) - IS A RESOURCE AND REFERRAL SERVICE DEDICATED TO HELPING ALL PARENTS OBTAIN AFFORDABLE CARE TO BENEFIT THEIR CHILD AND MEET COMPLEX FAMILY NEEDS IN STEUBEN AND SCHUYLER COUNTIES. THEY BUILD THE SUPPLY OF VARIOUS CHILD CARE OPTIONS AND IMPROVE THE QUALITY OF CARE THROUGH COMMUNITY EDUCATION AND CAREGIVER TRAINING, TECHNICAL ASSISTANCE AND TANGIBLE SUPPORT. - 927 CHILD CARE CONSULTATIONS AND REFERRALS PROVIDED - 523 FAMILIES RECEIVE SUBSIDY PAYMENTS - 837 CHILDREN WERE SERVED WITH SUBSIDY PAYMENTS - 92 EDUCATIONAL OPPORTUNITIES WERE PROVIDED TO PROVIDERS, 351 ATTENDED - 9 NEW DAY CARE PROGRAMS OPENEDEXPENSES $ 19,087,059. INCLUDING GRANTS OF $ 0. REVENUE $ 0.
- $1.1 million spent. ADULT NUTRITION SERVICES:PRO ACTION'S SENIOR NUTRITION PROGRAM PROMOTES HEALTH AND QUALITY-OF-LIFE BY CONNECTING OLDER ADULTS WITH HEALTHY FOOD TO SUPPORT A FULFILLING LIFE.PRO ACTION PROVIDES SENIOR NUTRITION PROGRAMS IN PARTNERSHIP WITH STEUBEN COUNTY AND YATES OFFICES FOR AGING. THESE PROGRAMS OFFER SOLUTIONS FOR PEOPLE WHO HAVE LIMITED ABILITY TO LEAVE THE HOUSE (HOME-DELIVERED) AS WELL AS THOSE WHO WISH TO GET OUT AND SOCIALIZE WITH PEERS (CONGREGATE). - 75,290 MEALS DELIVERED TO HOMES THROUGHOUT STEUBEN AND YATES COUNTIES, ALLOWING OLDER ADULTS TO REMAIN IN THEIR HOMES AND RECEIVE A REGULAR "CHECK IN" FROM DELIVERY DRIVERS TO ASSESS WELL-BEING - 20,925 CONGREGATE MEALS WERE SERVED AT SITES THROUGHOUT STEUBEN & YATES COUNTIES. CONGREGATE SITES PROVIDE SOCIALIZATION AND EDUCATIONAL PROGRAMMING - 862 CUSTOMERS SERVED - 178,455 MILES LOGGED BY BOTH VOLUNTEERS AND PAID STAFFEXPENSES $ 1,142,097. INCLUDING GRANTS OF $ 0. REVENUE $ 0.
- $1.1 million spent. ENERGY SERVICES:THE ENERGY SERVICES PROGRAM ASSISTS ELIGIBLE HOUSEHOLDS WITH MEETING THE DEMANDS OF HOME HEATING COSTS AND WITH REDUCING THOSE COSTS THROUGH ENERGY CONSERVATION MEASURES. - 68 HOUSEHOLDS WERE SERVED THROUGH THE WEATHERIZATION ASSISTANCE PROGRAM - 115 HOUSEHOLDS RECEIVED HEATING OR COOLING THROUGH THE HOME ENERGY ASSISTANCE PROGRAM
- $600,010 spent. EMPLOYMENT SERVICES:THESE PROGRAMS PROVIDE GUIDANCE AND TOOLS FOR JOB SEEKERS TO FIND AND SECURE GOOD JOBS, WHILE HELPING THEM DEVELOP SKILLS AND SUPPORTING THEIR SUCCESS IN THE WORKFORCE. IN ADDITION, SOME PROGRAMS HELP PEOPLE WORK TOWARD FINANCIAL GOALS AND BUILD ASSETS.SUMMER YOUTH EMPLOYMENT - GIVES YOUTH AGES 14-20 AN OPPORTUNITY TO GAIN VALUABLE WORK EXPERIENCE AT VARIOUS WORKSITES THROUGHOUT STEUBEN COUNTY.WHEELS FOR WORK - HELPS ELIGIBLE INDIVIDUALS SECURE RELIABLE TRANSPORTATION TO EITHER RETAIN OR OBTAIN EMPLOYMENT.SENIOR COMMUNITY SERVICE & EMPLOYMENT PROGRAM (SCSEP) - MATCHES JOB SEEKERS AGE 55+ WITH A COMMUNITY SERVICE ASSIGNMENT BASED ON EMPLOYMENT INTERESTS AND GOALS.ADULT LITERACY SERVICES - PAIRS ADULT LEARNERS WITH TRAINED TUTORS TO WORK ONE-ONE-ONE OR IN SMALL GROUPS TOWARD THE LEARNER'S LANGUAGE GOALS. IT IS AVAILABLE AT NO COST TO THE LEARNER AND IS 100% CONFIDENTIAL. - 87 YOUTH WERE EMPLOYED THROUGH THE SUMMER YOUTH EMPLOYMENT PROGRAM - 28 CUSTOMERS WERE ASSISTED THROUGH WHEELS FOR WORK - 27 INDIVIDUALS WERE PLACED IN SCSEP, AND 9 OBTAINED PERMANENT EMPLOYMENT - 12 INDIVIDUALS WERE MATCHED WITH A TUTOR TO RECEIVE ENGLISH LANGUAGE EDUCATION
- $958,594 spent. OTHER AGING SERVICES:CASE MANAGEMENT - YATES OFFICE FOR AGING'S CASE MANAGEMENT SERVICE HELPS TO IDENTIFY THE NEEDS OF THE INDIVIDUAL, PLAN CARE, ARRANGE AND MONITOR SERVICES.EXPANDED IN-HOME SERVICES FOR THE ELDERLY (EISEP) - FOR INDIVIDUALS WHO ARE FRAIL AND NEED HELP WITH HOUSEKEEPING, PERSONAL CARE, SHOPPING, LAUNDRY, ETC., THERE'S EXPANDED IN HOME SERVICES FOR THE ELDERLY PROGRAM.RESPITE SERVICES - RESPITE SERVICES HELP PROVIDE AN AIDE OR A VOLUNTEER TO ASSIST OR VISIT WITH THE CARE RECEIVER FOR A FEW HOURS PERIODICALLY SO THE CAREGIVER CAN HAVE A BREAK.YATES OFA - HELPS INTERESTED OLDER ADULTS FIGURE OUT WHICH PROGRAMS CAN BE HELPFUL TO THEM THROUGH ITS INFORMATION AND REFERRAL SERVICE.LONG TERM CARE COUNSELING/YATES NY CONNECTS - GIVES ADVICE AND COUNSELING ON IN-HOME SERVICES AS WELL AS RESIDENTIAL OPTIONS.HEALTH INSURANCE INFORMATION AND ASSISTANCE - PROVIDE INFORMATION AND COUNSELING ON QUESTIONS RELATED TO MEDICARE, LONG-TERM CARE INSURANCE, PHARMACEUTICAL COVERAGE PROGRAMS, MEDICARE SAVINGS PROGRAM AND MEDICARE EXTRA HELP.CAREGIVER SUPPORT PROGRAM - OFFERS GUIDANCE, RESPITE AND SUPPORT TO THOSE WHO AID LOVED ONES. PARTICIPANTS WILL LEARN STRATEGIES TO HELP WITH THE CHALLENGES THEY FACE AS CAREGIVERS.TRANSPORTATION ASSISTANCE PROGRAM - PROVIDES MEDICAL AND NON-MEDICAL TRANSPORTATION. - 45 INDIVIDUALS RECEIVE CASE MANAGEMENT SERVICES - 43 INDIVIDUALS RECEIVE IN-HOME SERVICES - 425 INDIVIDUALS RECEIVE INFORMATION AND ASSISTANCE FOR LONG-TERM PLANNING - 497 INDIVIDUALS RECEIVE UNBIASED INSURANCE COUNSELING - 106 OLDER ADULTS RECEIVE TRANSPORTATION - 1,749 RIDES PROVIDED
- $1.4 million spent. FOOD DISTRIBUTION:FOOD DISTRIBUTION OCCURS THROUGH YATES COUNTY POP-UP PANTRIES IN DUNDEE, AND THE HOPE CENTER FOOD PANTRY LOCATED IN PENN YAN. YATES OFFICE FOR AGING ALSO DISTRIBUTES FARMERS MARKET COUPONS - 2,558 BOXES OF FRESH AND PERISHABLE FOOD DISTRIBUTED AT POP-UP PANTRIES - 900 FARMERS MARKET COUPONS DISTRIBUTED - 456 FAMILIES RECEIVE FOOD FROM THE HOPE CENTER FOOD PANTRY - 8,149 BOXES OF FRESH AND PERISHABLE FOOD DISTRIBUTED VIA A SELF-SERVE MODEL - 1,383 HOURS OF VOLUNTEER TIME IS GIVEN AT THE FOOD PANTRY
Source: Form 990 for the year ending December 31, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Legitimacy checks
Is it registered with the IRS? Passed.
Listed in the IRS master file of tax-exempt organizations as a 501(c)(3) charitable organization.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.
Has the IRS revoked its tax-exempt status? Passed.
Not on the IRS automatic revocation list.
Source: Automatic revocation of exemption list, Internal Revenue Service, file dated October 13, 2026.
Are donations tax-deductible? Passed.
On the IRS list of organizations eligible to receive tax-deductible contributions.
Source: Publication 78 data: organizations eligible for tax-deductible contributions, Internal Revenue Service, file dated October 13, 2026.
Is it keeping up with its IRS filings? Passed.
Most recent return on file covers the year ending December 2025.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.
How long has it been tax-exempt? Passed.
Recognized by the IRS since February 1987.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.
Is it in good standing with state regulators? Passed.
Not on California's list of charities barred from soliciting. Other states are not yet checked.
Source: May Not Operate or Solicit for Charitable Purposes list, California Attorney General, Registry of Charities and Fundraisers, file dated October 21, 2026.
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