Family Service Society Inc
Public records show a registered, tax-exempt organization in good standing.
What it says it does
Provides professional counseling and community services that empower individuals and families to deal more effectively with their challenges, enhancing the quality of their lives.
- Income
- $2.6 million
- Spending
- $2.6 million
- Spent on programs
- 89%
- Reserves
- 4.3 months of spending
- Largest source of income
- government grants, 68%
- Employees
- 76
- Volunteers
- 100
- Highest pay
- $105,719, executive director
Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Financial health
Good: 73 out of 100. Higher than 50% of charities in its peer group (human services, $1m to $10m).
Reserves
20 of 35Spendable reserves would cover 4.3 months of spending.
Debt
16 of 20It owes 18% of what it owns.
Living within its means
12 of 15Income exceeded spending by 1% of income.
Income trend
10 of 15Income fell 0% on the year before.
Spending floor
15 of 1588% of spending went to programs and raising each dollar of donations cost 0 cents.
Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Governance
Strong: 100 out of 100. Higher than 65% of charities in its peer group (human services, $1m to $10m).
Independent board
25 of 259 of 9 voting board members are independent.
Conflict of interest policy
15 of 15Has a written conflict of interest policy.
Whistleblower policy
8 of 8Has a written whistleblower policy.
Record keeping policy
7 of 7Has a written policy on keeping and destroying records.
Board minutes
5 of 5Keeps minutes of board meetings.
Board sees the tax return
10 of 10Gave the board a copy of this return before filing it.
Pay set independently
5 of 5Sets its chief executive's pay through independent review and comparison.
Independent check of accounts
15 of 15Its accounts were audited by an independent accountant.
No reported misuse
10 of 10Reports no diversion of assets, excess benefits or loans to insiders.
Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Impact evidence
Describes programs. Its tax return describes what it does but we have found no measurable results in it.
Programs described in its return (4)
- $680,069 spent. Family Focus: Provides in-home parenting education to families referred by Steuben County DSS, serving children who have experienced abuse or neglect. With specialized expertise in addressing challenges such as mental health issues, domestic violence, and substance abuse, the program works to break cycles of generational abuse and neglect. Through weekly inhome sessions, parents build healthy coping and positive parenting skills, strengthen resilience, and create safe, nurturing home environments that support their children's wellbeing.This program is supported by grants and contributions.
- $586,652 spent. Choice Program: Provides specialized counseling for children and families impacted by sexual abuse, in Steuben County, using evidence-based approaches such as Trauma-Focused Cognitive Behavioral Therapy (TF-CBT) and play therapy when appropriate. These interventions support healing for the child and reinforce the parent's commitment to safety and protection. CHOICE also offers specialized evaluation and treatment for adolescents who have sexually offended, with community-based services averaging 12-24 months and support for safe family reunification when appropriate.This program is supported by grants and contributions.
- $222,597 spent. Laura Richardson Houghton Corning Youth Center: A free, safe after-school and summer drop-in facility located in Corning for youth ages 8 to 18. Youth are provided meals/snacks and provided countless educational classes, community service projects, and fun recreational activities.This program is supported by grants and contributions.
- $810,789 spent. General Counseling Program: Provides professional counseling tailored to individual, child, and family needs throughout Steuben County.Youth Mentoring of the Southern Tier: One-on-one site-based mentoring programs for children at-risk in four locations in Steuben and Chemung Counties, providing educational/cultural activities, life-skills, community service projects, career-based activities, and a caring, nurturing mentor.LEAPS After School Program: A free after-school licensed childcare program at the Campbell-Savona Elementary School, where fun activities, tutoring, and healthy snacks are provided.Advantage After School Program: A licensed childcare program at the Corning-Painted Post Middle School, where fun activities, tutoring, and healthy snacks are provided.Youth Services Program: A substance use prevention counseling and education program provided at schools and after-school/summer programs in Steuben County.Youth Empowerment Services (YES) Program: Provides skill building to youth who have a diagnosed mental or behavioral health disorder.
Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Legitimacy checks
Is it registered with the IRS? Passed.
Listed in the IRS master file of tax-exempt organizations as a 501(c)(3) charitable organization.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.
Has the IRS revoked its tax-exempt status? Passed.
Not on the IRS automatic revocation list.
Source: Automatic revocation of exemption list, Internal Revenue Service, file dated October 13, 2026.
Are donations tax-deductible? Passed.
On the IRS list of organizations eligible to receive tax-deductible contributions.
Source: Publication 78 data: organizations eligible for tax-deductible contributions, Internal Revenue Service, file dated October 13, 2026.
Is it keeping up with its IRS filings? Passed.
Most recent return on file covers the year ending December 2024.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.
How long has it been tax-exempt? Passed.
Recognized by the IRS since June 1947.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.
Is it in good standing with state regulators? Passed.
Not on California's list of charities barred from soliciting. Other states are not yet checked.
Source: May Not Operate or Solicit for Charitable Purposes list, California Attorney General, Registry of Charities and Fundraisers, file dated October 21, 2026.
Ratings and checks are our reading of public records, using the published method. They are not a statement about anyone's honesty. If you work for this organization, you can send corrections or results, confirm you want gifts through Veridonate, or ask to be removed from giving.