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Helio Health Inc

EIN 15-0532288 · Syracuse, NY

Public records show a registered, tax-exempt organization in good standing.

LegitimacyPassesRegistration and standingFinancial healthWeak40 out of 100GovernanceStrong100 out of 100Impact evidenceDescribes programsHow well its results are evidenced

What it says it does

TO PROMOTE RECOVERY FROM SUBSTANCE USE AND MENTAL HEALTH DISORDERS AND OTHER HEALTH ISSUES. WE TREAT THE WHOLE PERSON BY PROVIDING COMPREHENSIVE SERVICES INCLUDING HEALTHCARE, HOUSING, TRAINING AND FAMILY SUPPORT FOR IMPROVED HEALTH.

Income
$108.8 million
Spending
$110.7 million
Spent on programs
88%
Reserves
-6.6 months of spending
Largest source of income
fees for its services, 67%
Employees
1,449
Volunteers
33
Highest pay
$441,306, president/ceo

Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Financial health

Weak: 40 out of 100. Higher than 8% of charities in its peer group (mental health, over $100m).

  • Reserves

    0 of 35

    Spendable reserves are negative: it owes or has committed more than it holds.

  • Debt

    2 of 20

    It owes 80% of what it owns.

  • Living within its means

    8 of 15

    Spending exceeded income by 2% of income.

  • Income trend

    15 of 15

    Income rose 8% on the year before.

  • Spending floor

    15 of 15

    88% of spending went to programs and raising each dollar of donations cost 0 cents.

Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Governance

Strong: 100 out of 100. Higher than 31% of charities in its peer group (mental health, over $100m).

  • Independent board

    25 of 25

    15 of 15 voting board members are independent.

  • Conflict of interest policy

    15 of 15

    Has a written conflict of interest policy.

  • Whistleblower policy

    8 of 8

    Has a written whistleblower policy.

  • Record keeping policy

    7 of 7

    Has a written policy on keeping and destroying records.

  • Board minutes

    5 of 5

    Keeps minutes of board meetings.

  • Board sees the tax return

    10 of 10

    Gave the board a copy of this return before filing it.

  • Pay set independently

    5 of 5

    Sets its chief executive's pay through independent review and comparison.

  • Independent check of accounts

    15 of 15

    Its accounts were audited by an independent accountant.

  • No reported misuse

    10 of 10

    Reports no diversion of assets, excess benefits or loans to insiders.

Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Impact evidence

Describes programs. Its tax return describes what it does but we have found no measurable results in it.

Programs described in its return (3)
  1. $25.6 million spent. OUTPATIENT SERVICES - OUR CERTIFIED COMMUNITY BEHAVIORAL HEALTH CLINIC (CCBHC) PROVIDED A COMPREHENSIVE ARRAY OF SERVICES NECESSARY TO CREATE ACCESS, STABILIZE PEOPLE IN CRISIS, AND PROVIDE THE APPROPRIATE TREATMENT FOR THOSE WITH SUBSTANCE USE AND MENTAL HEALTH DISORDERS. THESE SERVICES FOCUSED ON ADDITIONAL INTEGRATION THAT EMPHASIZES RECOVERY, WELLNESS, TRAUMA-INFORMED CARE AND OTHER PHYSICAL-BEHAVIORAL HEALTH NEEDS. AS ONE OF ONLY 39 CCBHCS IN NEW YORK, THE PROGRAMS GOAL IS TO PROVIDE COMPREHENSIVE OUTPATIENT MENTAL HEALTH AND SUBSTANCE USE SERVICES THAT ARE PERSON-CENTERED, TRAUMA-INFORMED AND EVIDENCE-BASED. HELIO HEALTH IS COMMITTED TO DELIVERING SERVICES THAT ARE FLEXIBLE AND MOBILE TO ADAPT TO THE SPECIFIC AND CHANGING NEEDS OF EVERY INDIVIDUAL. THIS PROGRAM PROVIDED 120,169 UNITS OF SERVICE DURING THE YEAR.
  2. $12.1 million spent. MEDICALLY SUPERVISED SERVICES AND INPATIENT REHABILITATION - HELIO HEALTH OFFERS MEDICALLY SUPERVISED WITHDRAWAL AND STABILIZATION SERVICES AND INPATIENT REHABILITATION SERVICES IN SYRACUSE, ROCHESTER AND BINGHAMTON, NEW YORK. THESE NYS OASAS CERTIFIED FACILITIES THAT OFFER TREATMENT SERVICES TO THOSE THAT ARE TEMPORARILY INCAPACITATED FROM ALCOHOL AND OTHER SUBSTANCES. MEDICAL AND CLINICAL STAFF ARE ON-SITE 24 HOURS A DAY TO ASSIST PATIENTS IN MANAGING THEIR MILD TO MODERATE WITHDRAWAL SYMPTOMS WITHIN A MEDICALLY STRUCTURED SETTING, PROVIDING A SAFE PLACE TO BEGIN THE RECOVERY PROCESS. INDIVIDUAL AND GROUP COUNSELING ARE COMBINED WITH MEDICAL CARE AND BED REST IN A SAFE AND COMFORTABLE ENVIRONMENT. THE AVERAGE LENGTH OF STAY IS THREE TO FIVE DAYS BUT MAY VARY BASED ON THE SPECIFIC NEEDS OF THE INDIVIDUAL. THESE PROGRAMS SERVED 4,453 INDIVIDUALS DURING THE YEAR.
  3. $10.6 million spent. RESIDENTIAL TREATMENT SERVICES - HELIO HEALTH OFFERS SEVERAL RESIDENTIAL TREATMENT SERVICES INCLUDING SUPPORTIVE HOUSING AND SINGLE ROOM OCCUPANCY (SRO) SERVICES. SUPPORTIVE HOUSING PROGRAMS ASSIST INDIVIDUALS WITH A SERIOUS PSYCHIATRIC DISABILITY AND HIGH PRIORITY STATUS TO OBTAIN INDEPENDENT APARTMENT LIVING WITHIN THE COMMUNITY BY PROVIDING INDIVIDUALIZED LEVELS OF SUPPORT BASED ON CLIENT NEED. SUPPORTS INCLUDE ASSISTANCE WITH HOUSING SET UP, AND COMMUNICATION WITH PROPERTY OWNERS, FINANCIAL SOURCES, AND TREATMENT TEAMS. PARTICIPANTS ARE ENCOURAGED TO ENGAGE WITH OUTPATIENT TREATMENT AND WELLNESS SELF-MANAGEMENT. SRO'S PROVIDE LONG-TERM, DORMITORY-STYLE HOUSING FOR ADULTS WHO MEET THE CRITERIA FOR SERIOUS MENTAL ILLNESS (SMI). RESIDENCES STAFFED 24/7 WITH SECURE RECEPTION AREAS. ON-SITE STAFF PROVIDES SERVICES INCLUDING MEDICATION SELF-ADMINISTRATION ASSISTANCE, CRISIS INTERVENTION, SKILLS COACHING TO BUILD ACTIVITIES FOR DAILY LIVING, PERSON-CENTERED RECOVERY OPPORTUNITIES, AND SOCIAL AND RECREATIONAL EVENTS. THE SRO'S PROVIDED 51,753 DAYS OF SERVICE IN THE CURRENT YEAR.

Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Legitimacy checks

  1. Is it registered with the IRS? Passed.

    Listed in the IRS master file of tax-exempt organizations as a 501(c)(3) charitable organization.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  2. Has the IRS revoked its tax-exempt status? Passed.

    Not on the IRS automatic revocation list.

    Source: Automatic revocation of exemption list, Internal Revenue Service, file dated October 13, 2026.

  3. Are donations tax-deductible? Passed.

    On the IRS list of organizations eligible to receive tax-deductible contributions.

    Source: Publication 78 data: organizations eligible for tax-deductible contributions, Internal Revenue Service, file dated October 13, 2026.

  4. Is it keeping up with its IRS filings? Passed.

    Most recent return on file covers the year ending December 2024.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  5. How long has it been tax-exempt? Passed.

    Recognized by the IRS since October 1941.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  6. Is it in good standing with state regulators? Passed.

    Not on California's list of charities barred from soliciting. Other states are not yet checked.

    Source: May Not Operate or Solicit for Charitable Purposes list, California Attorney General, Registry of Charities and Fundraisers, file dated October 21, 2026.

Ratings and checks are our reading of public records, using the published method. They are not a statement about anyone's honesty. If you work for this organization, you can send corrections or results, confirm you want gifts through Veridonate, or ask to be removed from giving.