Paraprofessional Healthcare Institute Inc
Public records show a registered, tax-exempt organization in good standing.
What it says it does
PHI WORKS TO TRANSFORM ELDERCARE AND DISABILITY SERVICES. WE FOSTER DIGNITY, RESPECT, AND INDEPENDENCE FOR ALL WHO RECEIVE CARE, AND ALL WHO PROVIDE IT. AS THE NATION'S LEADING AUTHORITY ON THE DIRECT CARE WORKFORCE, PHI PROMOTES QUALITY DIRECT CARE JOBS AS THE FOUNDATION FOR QUALITY CARE.
- Income
- $8.3 million
- Spending
- $6.0 million
- Spent on programs
- 70%
- Reserves
- 19.9 months of spending
- Largest source of income
- donations and private grants, 72%
- Employees
- 33
- Volunteers
- 0
- Highest pay
- $280,544, president & ceo
Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Financial health
Strong: 100 out of 100. Higher than 88% of charities in its peer group (employment, $1m to $10m).
Reserves
35 of 35Spendable reserves would cover 19.9 months of spending.
Debt
20 of 20It owes 1% of what it owns.
Living within its means
15 of 15Income exceeded spending by 28% of income.
Income trend
15 of 15Income rose 98% on the year before.
Spending floor
15 of 1570% of spending went to programs and raising each dollar of donations cost 4 cents.
Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Governance
Strong: 100 out of 100. Higher than 65% of charities in its peer group (employment, $1m to $10m).
Independent board
25 of 258 of 11 voting board members are independent.
Conflict of interest policy
15 of 15Has a written conflict of interest policy.
Whistleblower policy
8 of 8Has a written whistleblower policy.
Record keeping policy
7 of 7Has a written policy on keeping and destroying records.
Board minutes
5 of 5Keeps minutes of board meetings.
Board sees the tax return
10 of 10Gave the board a copy of this return before filing it.
Pay set independently
5 of 5Sets its chief executive's pay through independent review and comparison.
Independent check of accounts
15 of 15Its accounts were audited by an independent accountant.
No reported misuse
10 of 10Reports no diversion of assets, excess benefits or loans to insiders.
Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Impact evidence
Describes programs. Its tax return describes what it does but we have found no measurable results in it.
Programs described in its return (1)
- $4.2 million spent. SEE SCHEDULE O: DRAWING ON MORE THAN THREE DECADES OF EXPERIENCE, PHI PROMOTES THE INTERVENTIONS NEEDED TO ENSURE THAT DIRECT CARE WORK IS QUALITY WORK SUCH AS IMPROVED TRAINING, FAMILY-SUSTAINING WAGES, AND MEANINGFUL CAREER PATHS. THROUGH POLICY DEVELOPMENT, ADVOCACY, RESEARCH AND EVALUATION, AND WORKFORCE INNOVATIONS, WE DRIVE SYSTEMIC CHANGE TO STRENGTHEN THE DIRECT CARE WORKFORCE AND THE LONG-TERM CARE SECTOR AS A WHOLE. DIRECT CARE WORKERS PROVIDE SKILLED, HANDS-ON SUPPORT TO OLDER ADULTS AND PEOPLE WITH DISABILITIES IN HOME, COMMUNITY-BASED, AND RESIDENTIAL SETTINGS. THEY ENSURE CLIENTS' WELL-BEING, PROVIDE SOCIAL AND EMOTIONAL SUPPORT, AND ASSIST WITH DAILY TASKS ESSENTIAL TO INDEPENDENT LIVING. HOWEVER, THESE WORKERS OFTEN STRUGGLE WITH POOR JOB QUALITY; CONSEQUENTLY, LONG-TERM CARE PROVIDERS FIND IT DIFFICULT TO RECRUIT AND RETAIN ENOUGH PROFESSIONALS TO MEET THE GROWING DEMAND FOR THESE SERVICES.PHI OFFERS PROVIDERS, PAYERS, AND POLICYMAKERS THE TOOLS TO TRANSFORM THE LONG-TERM CARE SYSTEM. OUR POLICY WORK IS INFORMED BY OUR ON-THE-GROUND TRAINING INITIATIVES AND VICE VERSA, ENABLING US TO ADVANCE EFFECTIVE SOLUTIONS THAT COMPREHENSIVELY IMPROVE THE QUALITY OF DIRECT CARE JOBS. TO ACHIEVE BROAD GEOGRAPHIC IMPACT, PHI MAINTAINS A NATIONAL HEADQUARTERS IN NEW YORK CITY AND DEPLOYS STAFF FROM ACROSS THE COUNTRY.UNIVERSAL DIRECT CARE WORKFORCE INITIATIVEPHI'S STRATEGIC INITIATIVES TEAM (1.5 FTE) WORKS TO DESIGN AND LEAD PHI'S MAJOR STRATEGIC INITIATIVES. WORKING COLLABORATIVELY WITH LEADERSHIP AND STAFF ACROSS THE ORGANIZATION, THE TEAM'S INITIAL PRIORITY IS TO DESIGN, ADVANCE, AND INFORM THE EVALUATION OF PHI'S UNIVERSAL DIRECT CARE WORKFORCE INITIATIVE AND TO CENTER THIS PROJECT, AS WELL AS OTHER KEY INITIATIVES, IN SUPPORT OF PHI'S MISSION.THE UNIVERSAL DIRECT CARE WORKER INITIATIVE PUBLICLY LAUNCHED ON JULY 10, 2025, A TRANSFORMATIVE STEP IN PHI'S COMMITMENT TO IMPROVING THE QUALITY OF DIRECT CARE JOBS. THE INITIATIVE SEEKS TO CREATE A FUTURE IN WHICH ALL DIRECT CARE WORKERS HAVE ACCESS TO STANDARDIZED TRAINING, PORTABLE CREDENTIALS, AND CLEAR CAREER PATHWAYS, ENABLING THEM TO MOVE SEAMLESSLY BETWEEN ROLES, SETTINGS, AND EVEN STATES WITHIN THIS SECTOR.THIS EFFORT DIRECTLY RESPONDS TO CRITICAL STAFFING SHORTAGES AND SYSTEMIC INEQUITIES PLAGUING THE LONG-TERM CARE SECTOR. THROUGH PILOT DEMONSTRATION PROJECTS IN NEW YORK AND WISCONSINAND POLICY ADVOCACY AND SYSTEMS CHANGE WORK IN THESE AND OTHER STATESPHI IS BUILDING A COMPREHENSIVE APPROACH INTENDED FOR NATIONWIDE ADOPTION. AS THE LONG-TERM CARE SECTOR FACES SUSTAINED THREATS, THE UNIVERSAL DIRECT CARE WORKER INITIATIVE PROVIDES AN ASPIRATIONAL SOLUTION THAT STATES CAN IMPLEMENT TO STRENGTHEN THE DIRECT CARE WORKFORCEAND IMPROVE THE QUALITY, EFFICIENCY, AND CONTINUITY OF CARE.TRAINING AND WORKFORCE DEVELOPMENT PROGRAMPHI CO-MANAGES A TRAINING AND WORKFORCE DEVELOPMENT PROGRAM IN NEW YORK CITY WITH COOPERATIVE HOME CARE ASSOCIATES (CHCA), A LICENSED HOME CARE AGENCY AND THE COUNTRY'S LARGEST WORKER-OWNED COOPERATIVE. PHI AND CHCA PROVIDE A FREE HOME HEALTH AIDE TRAINING PROGRAM, DISTINGUISHED BY ITS COMPREHENSIVE, ADULT LEARNER-CENTERED CURRICULUM; GUARANTEED JOB PLACEMENT; AND EXTENSIVE WRAPAROUND RETENTION SUPPORTS FOR PARTICIPANTSPRIMARILY WOMEN OF COLOR WHO FACE MULTIPLE BARRIERS TO EMPLOYMENT. THE PROGRAM IS OFFERED IN BOTH ENGLISH AND SPANISH AND EXCEEDS THE COMBINED 75 HOURS OF TRAINING REQUIRED BY FEDERAL AND STATE REGULATIONS. THESE ELEMENTS LEAD TO STRONG PROGRAM OUTCOMES; IN FISCAL YEAR 2025, PARTICIPANTS ACHIEVED A 92% GRADUATION RATE, A 78% JOB PLACEMENT RATE, AND AN 82% SIX-MONTH RETENTION RATE. WE HAVE TRAINED MORE THAN 14,000 NEW YORKERS TO DATE.PHI BUILDS FROM A MULTI-DECADE HISTORY OF PARTNERSHIP WITH CHCA TO BRING BEST PRACTICES IN RECRUITMENT, TRAINING, AND WORKFORCE DEVELOPMENT TO LONG-TERM CARE EMPLOYERS, EDUCATORS, AND HEALTH CARE SYSTEMS ACROSS THE COUNTRY, AND IN TURN, WE BRING EXPERTISE AND EXPERIENCE FROM OUR EFFORTS IN NEW YORK AND NATIONWIDE TO HELP CHCA TO DEEPEN ITS OWN IMPLEMENTATION OF DIRECT CARE WORKFORCE-CENTERED TRAINING AND EMPLOYMENT PRACTICES. WORKFORCE INNOVATIONSPHI'S WORKFORCE INNOVATIONS TEAM (6.5 FTE) COLLABORATES WITH LONG-TERM CARE PROVIDERS, TRAINING ENTITIES, STATE AGENCIES, AND ACADEMIC PARTNERS THROUGHOUT THE COUNTRY TO DEVELOP, IMPLEMENT, AND SUPPORT ENTRY-LEVEL TRAINING, UPSKILLING, AND ADVANCED ROLES IN DIRECT CARE. WE ALSO ENGAGE IN ORGANIZATIONAL DEVELOPMENT WITH PROVIDERS THROUGH PHI'S COACHING APPROACH PROGRAM, WHICH EMBEDS COMMUNICATION AND PROBLEM-SOLVING SKILLS ACROSS STAFF.AS ONE EXAMPLE OF THIS WORK, IN NORTH CAROLINA, PHI PARTNERS WITH WORKFORCE ENGAGEMENT WITH CARE WORKERS TO ASSIST, RECOGNIZE AND EDUCATE (WECARE) TO PILOT PARTNERING TO IMPROVE CARE, OUR HYBRID TRAINING MODEL AIMED AT ENHANCING THE RELATIONAL SKILLS OF DIRECT CARE WORKERS AND FAMILY CAREGIVERS TO STRENGTHEN THEIR COLLABORATION. THIS PAST YEAR, PHI WORKED WITH THE WECARE TEAM AND NATIONAL DOMESTIC WORKERS ALLIANCE FELLOWS TO PLAN OUR FIRST-EVER COMMUNITIES OF PRACTICEDESIGNED TO SUSTAIN LEARNING, FOSTER PEER CONNECTION, AND BUILD LEADERSHIP AMONG DIRECT CARE WORKERS.IN FISCAL YEAR 2025, PHI SUPPORTED THE MASSACHUSETTS EXECUTIVE OFFICE OF HEALTH AND HUMAN SERVICES (EOHHS) IN THE DEVELOPMENT OF A CONSOLIDATED HOME HEALTH AIDE (HHA) AND CERTIFIED NURSING ASSISTANT (CNA) TRAINING CREDENTIAL, AS WELL AS A RELATED COMPETENCY-BASED CURRICULUM. THE CONSOLIDATED CREDENTIAL WILL ESTABLISH A MORE INTEGRATED AND FLEXIBLE WORKFORCE, ENABLING DIRECT CARE WORKERS TO WORK AS HHAS OR CNAS ACROSS MULTIPLE SETTINGS.FINALLY, THIS PAST FISCAL YEAR, PHI COMPLETED AN EVALUATION OF OUR CARE INTEGRATION SENIOR AIDE (CISA) ROLE, WHICH PROVIDES AIDES WITH A STRONGER ROLE IN IMPROVING CARE COORDINATION AND CLIENT SOCIAL DETERMINANTS OF HEALTH, WHILE OFFERING THEM MEANINGFUL CAREER ADVANCEMENT AND HIGHER COMPENSATION. SPECIFICALLY, AN EVALUATION IN WISCONSIN FOUND THAT THE ROLE CREATES COMPELLING PROFESSIONAL ADVANCEMENT OPPORTU
Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Legitimacy checks
Is it registered with the IRS? Passed.
Listed in the IRS master file of tax-exempt organizations as a 501(c)(3) charitable organization.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.
Has the IRS revoked its tax-exempt status? Passed.
Not on the IRS automatic revocation list.
Source: Automatic revocation of exemption list, Internal Revenue Service, file dated November 6, 2026.
Are donations tax-deductible? Passed.
On the IRS list of organizations eligible to receive tax-deductible contributions.
Source: Publication 78 data: organizations eligible for tax-deductible contributions, Internal Revenue Service, file dated October 13, 2026.
Is it keeping up with its IRS filings? Passed.
Most recent return on file covers the year ending June 2025.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.
How long has it been tax-exempt? Passed.
Recognized by the IRS since October 1994.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.
Is it in good standing with state regulators? Passed.
Not on California's list of charities barred from soliciting. Other states are not yet checked.
Source: May Not Operate or Solicit for Charitable Purposes list, California Attorney General, Registry of Charities and Fundraisers, file dated November 4, 2026.
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