United Services Inc
Public records show a registered, tax-exempt organization in good standing.
What it says it does
UNITED SERVICES MISSION IS TO PROVIDE AN EFFECTIVE RESPONSE TO THE YOUTH, FAMILY, AND ADULT SOCIAL AND BEHAVIORAL HEALTH NEEDS IN THE COMMUNITY. UNITED SERVICES IS THE MOST COMPREHENSIVE PRIVATE, NON-PROFIT CENTER IN CONNECTICUT PROVIDING PSYCHOSOCIAL, MENTAL HEALTH, CHEMICAL ABUSE, EDUCATION AND PREVENTION SERVICES TO THE COMMUNITY, AND EMPLOYEE ASSISTANCE PROGRAM SERVICES FOR BUSINESS AND INDUSTRY. OUR PRIMARY SERVICE AREA IS THE 21 TOWNS IN NORTHEAST CONNECTICUT. CLIENT SERVICES ARE AVAILABLE IN 8 LOCATIONS, INCLUDING THREE MAIN OFFICES LOCATED IN DAYVILLE, WAUREGAN AND WINDHAM.
- Income
- $23.6 million
- Spending
- $22.5 million
- Spent on programs
- 97%
- Reserves
- 2.6 months of spending
- Largest source of income
- government grants, 81%
- Employees
- 300
- Volunteers
- 16
- Highest pay
- $457,079, medical director
Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Financial health
Good: 71 out of 100. Higher than 61% of charities in its peer group (human services, $10m to $100m).
Reserves
10 of 35Spendable reserves would cover 2.6 months of spending.
Debt
16 of 20It owes 29% of what it owns.
Living within its means
15 of 15Income exceeded spending by 5% of income.
Income trend
15 of 15Income rose 1% on the year before.
Spending floor
15 of 1597% of spending went to programs and raising each dollar of donations cost 1 cents.
Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Governance
Strong: 100 out of 100. Higher than 35% of charities in its peer group (human services, $10m to $100m).
Independent board
25 of 2515 of 15 voting board members are independent.
Conflict of interest policy
15 of 15Has a written conflict of interest policy.
Whistleblower policy
8 of 8Has a written whistleblower policy.
Record keeping policy
7 of 7Has a written policy on keeping and destroying records.
Board minutes
5 of 5Keeps minutes of board meetings.
Board sees the tax return
10 of 10Gave the board a copy of this return before filing it.
Pay set independently
5 of 5Sets its chief executive's pay through independent review and comparison.
Independent check of accounts
15 of 15Its accounts were audited by an independent accountant.
No reported misuse
10 of 10Reports no diversion of assets, excess benefits or loans to insiders.
Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Impact evidence
Describes programs. Its tax return describes what it does but we have found no measurable results in it.
Programs described in its return (4)
- $8.6 million spent. CONTINUING CARE SERVICES PROVIDES CASE MANAGEMENT, RESIDENTIAL, SOCIAL AND VOCATIONAL SUPPORT SERVICES TO INDIVIDUALS WITH SEVERE AND PROLONGED MENTAL ILLNESS TO ENABLE THEM TO LIVE INDEPENDENTLY IN THE COMMUNITY COMMUNITY SUPPORT SERVICES/RECOVERY PATHWAYS (569 ADULTS) CSS HOMELESS/SHELTER OUTREACH (8 ADULTS) BEHAVIORAL HEALTH HOME (304 ADULTS & CHILDREN) SENIOR PROGRAMS (69 ADULTS) IN SHAPE PROGRAM (158 ADULTS) RESIDENTIAL SUPPORT SERVICES (81 ADULTS) SOCIAL REHABILITATION SERVICES (208 ADULTS) EMPLOYMENT SERVICES (83ADULTS).
- $7.2 million spent. CLINICAL SERVICES - PROVIDE OUTPATIENT MENTAL HEALTH AND SUBSTANCE ABUSE TREATMENT FOR ADULTS, CHILDREN AND FAMILIES; MEDICATION ASSISTED TREATMENT FOR OPIOID OR ALCOHOL DEPENDENCE; MEDICAL EVALUATION AND MEDICATION MANAGEMENT AND MOBILE CRISIS RESPONSE SERVICES. ADDICTION RECOVERY OUTPATIENT SERVICES (1,232 ADULTS) ADULT BEHAVIORAL HEALTH OUTPATIENT SERVICES (1,655 ADULTS) CHILDREN AND FAMILY BEHAVIORAL HEALTH TREATMENT (4,721 CHILDREN) COMMUNITY RESPONSE SERVICES (MOBILE CRISIS) (402 ADULTS) MEDICATION ASSISTED TREATMENT (111 ADULTS)PSYCHIATRIC SERVICES (1,565 ADULTS & CHILDREN) JAIL DIVERSION (329 ADULTS) CRISIS RESPONSE ENGAGEMENT AND STABILIZATION TEAM (24 ADULTS AND CHILDREN) PRIMARY CARE (110 ADULTS AND CHILDREN).
- $4.9 million spent. INTENSIVE CARE SERVICES - PROVIDES 24/7 RESIDENTIAL SUPPORT, CASE MANAGEMENT, VOCATIONAL AND SOCIAL REHABILITATIVE SERVICES TO VICTIMS OF DOMESTIC VIOLENCE, ADULTS WITH SEVERE AND ACUTE MENTAL ILLNESS AND YOUNG ADULTS WITH SERIOUS MENTAL HEALTH ISSUES WHO ARE TRANSITIONING TO INDEPENDENT LIVING. VICTIMS OF CRIME CASE MANAGEMENT (35 ADULTS) MILNER HOUSE (15 ADULTS) YOUNG ADULT SERVICES (36 YOUNG ADULTS) DOMESTIC VIOLENCE PROGRAM /TOTAL NUMBER SERVED (1,163 ADULTS & CHILDREN).
- $1.0 million spent. PREVENTION AND EARLY INTERVENTION SERVICES PROVIDES COMMUNITY-BASED PREVENTION SERVICES TO YOUTH, ADOLESCENTS AND FAMILIES. REUNIFICATION AND THERAPEUTIC FAMILY TIME (36 FAMILIES); PARENTING PROGRAMS (172 FAMILIES); EMPLOYEE ASSISTANCE PROGRAM (3,062 EMPLOYEES); YOUTH DIVERSION TEAM (46 STUDENTS; 30 CASES); YOUTH SERVICE BUREAU (130 YOUTH & FAMILIES); PARENT EDUCATION PROGRAM (217 YOUTH & FAMILIES).
Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Legitimacy checks
Is it registered with the IRS? Passed.
Listed in the IRS master file of tax-exempt organizations as a 501(c)(3) charitable organization.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.
Has the IRS revoked its tax-exempt status? Passed.
Not on the IRS automatic revocation list.
Source: Automatic revocation of exemption list, Internal Revenue Service, file dated October 13, 2026.
Are donations tax-deductible? Passed.
On the IRS list of organizations eligible to receive tax-deductible contributions.
Source: Publication 78 data: organizations eligible for tax-deductible contributions, Internal Revenue Service, file dated October 13, 2026.
Is it keeping up with its IRS filings? Passed.
Most recent return on file covers the year ending June 2025.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.
How long has it been tax-exempt? Passed.
Recognized by the IRS since January 2001.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.
Is it in good standing with state regulators? Passed.
Not on California's list of charities barred from soliciting. Other states are not yet checked.
Source: May Not Operate or Solicit for Charitable Purposes list, California Attorney General, Registry of Charities and Fundraisers, file dated October 21, 2026.
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