Gaylord Hospital Inc
Public records show a registered, tax-exempt organization in good standing.
What it says it does
TO ENHANCE HEALTH, MAXIMIZE FUNCTION AND TRANSFORM LIVES.
- Income
- $102.5 million
- Spending
- $99.9 million
- Spent on programs
- 84%
- Reserves
- 2.2 months of spending
- Largest source of income
- fees for its services, 93%
- Employees
- 1,206
- Volunteers
- 77
- Highest pay
- $687,456, president & ceo
Source: Form 990 for the year ending September 30, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Financial health
Fair: 66 out of 100. Higher than 57% of charities in its peer group (health care, over $100m).
Reserves
10 of 35Spendable reserves would cover 2.2 months of spending.
Debt
16 of 20It owes 24% of what it owns.
Living within its means
15 of 15Income exceeded spending by 3% of income.
Income trend
10 of 15Income fell 1% on the year before.
Spending floor
15 of 1584% of spending went to programs and raising each dollar of donations cost 21 cents.
Source: Form 990 for the year ending September 30, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Governance
Strong: 95 out of 100. Higher than 36% of charities in its peer group (health care, over $100m).
Independent board
25 of 2521 of 23 voting board members are independent.
Conflict of interest policy
15 of 15Has a written conflict of interest policy.
Whistleblower policy
8 of 8Has a written whistleblower policy.
Record keeping policy
7 of 7Has a written policy on keeping and destroying records.
Board minutes
5 of 5Keeps minutes of board meetings.
Board sees the tax return
10 of 10Gave the board a copy of this return before filing it.
Pay set independently
0 of 5Reports no independent review process for its chief executive's pay.
Independent check of accounts
15 of 15Its accounts were audited by an independent accountant.
No reported misuse
10 of 10Reports no diversion of assets, excess benefits or loans to insiders.
Source: Form 990 for the year ending September 30, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Impact evidence
Describes programs. Its tax return describes what it does but we have found no measurable results in it.
Programs described in its return (1)
- $84.0 million spent. Gaylord Specialty Healthcare is a nationally renowned, independent, nonprofit health system offering specially designed and accredited medical management and intensive rehabilitation from common to catastrophic illness or injury. It specializes in programs for patients with spinal cord injury, stroke, brain injury, pulmonary, and complex medical cases. Gaylord Outpatient Services rehabilitates patients in the community, and physical therapy, orthopedics, and sports medicine help athletes recover to peak physical performance after injury, leveraging leading-edge technology and provider expertise. In addition, Gaylord is home to the Milne Institute for Healthcare Innovation, providing access to leading-edge research in rehabilitative medicine, and Traurig House, offering a transitional living experience for brain-injured and stroke patients as an interim step between hospital and home. Gaylord's 137-bed inpatient hospital in Wallingford admits 1,400+ patients annually; while it's five outpatient sites (Wallingford, Madison, Cheshire, Cromwell and North Haven) see more than 9,000 patients per annum. With a staff of approximately 1019 full-time, part-time, and per-diem employees, Gaylord Hospital is the third largest employer in Wallingford contributing to the region's economy. Gaylord Specialty Healthcare is accredited nationally by the Joint Commission and internationally by CARF (Commission on Accreditation of Rehabilitation Facilities) for all inpatient and outpatient rehabilitation programs. Gaylord has additional specialty accreditation for its spinal cord, stroke, and brain injury programs - making it one of two long-term acute care hospitals in the world and the only kind in the U.S. with this unique level of CARF accreditation. Gaylord has clinical affiliations with the following schools: Yale University School of Medicine; the University of Connecticut School of Medicine; Quinnipiac University Medical School and School of Allied Health; Southern Connecticut State University, Gateway Community College, Naugatuck Valley Community College, Lincoln Tech, and Goodwin University. In 2021 Gaylord affiliated with UConn School of Medicine as a clinical partner for the newly created residency program in Physiatry, the first and only one in Connecticut. We also partner with Albertus Magnus, Griffin Hospital School of Allied Health, and the University of St. Joseph. Mission statement: Gaylord's mission is to preserve and enhance health, maximize function, and transform lives. The role of the hospital in Connecticut: Gaylord Hospital fulfills a unique place in the healthcare continuum. The hospital's 137 licensed beds represent a significant part of the rehabilitation, long-term acute, and chronic disease hospital capacity existing in the state. Gaylord fills the gap between the acute care hospital and other tertiary levels of care such as the skilled nursing facility, home care agency, or assisted living center. By providing a hospital level of care, Gaylord offers 24-hour medical, nursing, and respiratory staff coverage. Therefore, it provides diagnostic and treatment resources at the hospital level of care, but with the option of longer stay (an average of greater than 25 days) and at less cost than an acute care hospital. (See discussion under "market share" herein.) More than 90% of the hospital's inpatient admissions are from acute care hospitals. Physician referrals drive most outpatient therapy visits. Program background and key services: Depending on their individual needs, patients admitted to Gaylord for inpatient services may take advantage of the medical or rehabilitation divisions. The medical division consists of a medically complex program for patients with serious medical issues, including wound care and complications from infectious diseases and surgical complications due to illness or injury requiring 24-hour medical and nursing supervision; the ventilator care program for the care and weaning of patients from ventilators, and the pulmonary program for those with chronic respiratory insufficiency. The rehabilitation division addresses patients' needs after experiencing acute accidents or illnesses that may leave them disabled in some way. The hospital's major programs are in pulmonary, stroke, traumatic brain injury, spinal cord injury, orthopedic, and multiple major trauma. Gaylord is a partner site of a national spinal cord injury program designated by the U.S. National Institute on Disability and Rehabilitation Research (NIDRR) as a model system of care for spinal cord injury. Only 14 healthcare organizations in the country have this designation. Gaylord is currently involved in spinal cord injury-related care and research through the Spaulding New England Regional Spinal Cord Injury Center (SNERSCIC) at Gaylord, with a Gaylord physician as the principal investigator. Gaylord has a long and distinguished history of firsts and prides itself on being an early adopter of various medical and rehabilitation technologies regionally and nationally. Gaylord was the first in Connecticut to become a Passy Muir Valve Center of Excellence to allow patients with a tracheostomy or on mechanical ventilation to speak; the first in Connecticut to offer spinal cord injury patients the opportunity to walk using the Ekso robotic suit and was the second in North America to achieve the one-million step milestone; the first in the United States to become a Vapotherm Center of Excellence recognizing the value of heated humidification for pulmonary patients to improve outcomes. Gaylord was the first and only organization in Connecticut to use the ZeroG gait and balance system and the first in New England to use it in an outpatient facility. Gaylord is the only hospital to employ SmartWheel technology in its wheelchair clinic to help patients receive an in-depth assessment of the users' propulsion techniques to minimize the risk of repetitive stress injuries. Gaylord uses pressure mapping systems f
Source: Form 990 for the year ending September 30, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Legitimacy checks
Is it registered with the IRS? Passed.
Listed in the IRS master file of tax-exempt organizations as a 501(c)(3) charitable organization.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated September 7, 2026.
Has the IRS revoked its tax-exempt status? Passed.
Not on the IRS automatic revocation list.
Source: Automatic revocation of exemption list, Internal Revenue Service, file dated September 30, 2026.
Are donations tax-deductible? Passed.
On the IRS list of organizations eligible to receive tax-deductible contributions.
Source: Publication 78 data: organizations eligible for tax-deductible contributions, Internal Revenue Service, file dated September 10, 2026.
Is it keeping up with its IRS filings? Passed.
Most recent return on file covers the year ending September 2025.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated September 7, 2026.
How long has it been tax-exempt? Passed.
Recognized by the IRS since May 1991.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated September 7, 2026.
Is it in good standing with state regulators? Passed.
Not on California's list of charities barred from soliciting. Other states are not yet checked.
Source: May Not Operate or Solicit for Charitable Purposes list, California Attorney General, Registry of Charities and Fundraisers, file dated October 7, 2026.
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