Crossroads Rhode Island
Public records show a registered, tax-exempt organization in good standing.
What it says it does
THE CORE MISSION OF THE ORGANIZATION IS TO ASSIST HOMELESS OR AT-RISK INDIVIDUALS AND FAMILIES SECURE STABLE HOMES. THIS IS ACCOMPLISHED BY PROVIDING A RANGE OF SERVICES INCLUDING HOUSING, BASIC NEEDS, SHELTER, CASE MANAGEMENT, REFERRALS, EDUCATION AND EMPLOYMENT SERVICES.
- Income
- $24.2 million
- Spending
- $20.2 million
- Spent on programs
- 82%
- Reserves
- 2 months of spending
- Largest source of income
- government grants, 68%
- Employees
- 295
- Volunteers
- 330
- Highest pay
- $352,962, president & ceo
Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Financial health
Fair: 55 out of 100. Higher than 36% of charities in its peer group (human services, $10m to $100m).
Reserves
10 of 35Spendable reserves would cover 2.0 months of spending.
Debt
10 of 20It owes 38% of what it owns.
Living within its means
15 of 15Income exceeded spending by 17% of income.
Income trend
5 of 15Income fell 21% on the year before.
Spending floor
15 of 1582% of spending went to programs and raising each dollar of donations cost 7 cents.
Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Governance
Strong: 100 out of 100. Higher than 35% of charities in its peer group (human services, $10m to $100m).
Independent board
25 of 2537 of 38 voting board members are independent.
Conflict of interest policy
15 of 15Has a written conflict of interest policy.
Whistleblower policy
8 of 8Has a written whistleblower policy.
Record keeping policy
7 of 7Has a written policy on keeping and destroying records.
Board minutes
5 of 5Keeps minutes of board meetings.
Board sees the tax return
10 of 10Gave the board a copy of this return before filing it.
Pay set independently
5 of 5Sets its chief executive's pay through independent review and comparison.
Independent check of accounts
15 of 15Its accounts were audited by an independent accountant.
No reported misuse
10 of 10Reports no diversion of assets, excess benefits or loans to insiders.
Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Impact evidence
Describes programs. Its tax return describes what it does but we have found no measurable results in it.
Programs described in its return (3)
- $8.0 million spent. SHELTER AND ASSESSMENT - HOUSING PROBLEM SOLVING IS A RELATIVELY NEW, EFFECTIVE AND LOW-COST INTERVENTION THAT CAN HELP PREVENT SOME AT-RISK PEOPLE FROM BECOMING HOMELESSAND HELPS OTHERS GET OUT OF SHELTER AND INTO HOUSING QUICKLY AND COST EFFECTIVELY. HOUSING PROBLEM SOLVING COMBINES CREATIVE, SOLUTIONS-ORIENTED BRAINSTORMING WITH A SMALL AMOUNT OF CASH ASSISTANCE THAT HELPS PEOPLE EXPLORE THEIR HOUSING OPTIONS. SOLUTIONS VARY FROM CLIENT TO CLIENT BUT INCLUDE THINGS LIKE SECURITY DEPOSITS AND UTILITY ARREARS. IN 2024, CROSSROADS DISTRIBUTED MORE THAN $900,000, PROVIDING AN AVERAGE OF $2,256 IN CASH ASSISTANCE PER HOUSEHOLD. AS A RESULT, WE HELPED MORE THAN 2,200 AT-RISK INDIVIDUALS AND FAMILIES EITHER PREVENT OR QUICKLY END THEIR HOMELESSNESS. WHEN HOMELESSNESS CAN'T BE PREVENTED OR QUICKLY ENDED, TEMPORARY EMERGENCY SHELTER IS SOMETIMES NEEDED AS A SHORT-TERM SOLUTION. IN 2024, CROSSROADS OPERATED FIVE SHELTERS WITH MORE THAN 200 BEDS, INCLUDING HARRINGTON HALL, THE LARGEST MEN'S SHELTER IN THE STATE, A WOMEN'S SHELTER, FAMILY SHELTER, DOMESTIC VIOLENCE SHELTER AND HARTFORD AVENUE, THE STATE'S ONLY COUPLES SHELTER. WITH HOMELESSNESS AT A RECORD HIGH, CROSSROADS PROVIDED NEARLY 1,600 PEOPLE WITH A SAFE PLACE TO STAY, INCLUDING 132 CHILDREN AND 100 SENIORS OVER THE AGE OF 65. OF THOSE, 80 ADULTS AND 77 CHILDREN WERE DOMESTIC VIOLENCE SURVIVORS.
- $7.5 million spent. HOUSING PROGRAMS - TO ENSURE OUR ABILITY TO HELP OUR CLIENTS SECURE SAFE, STABLE, AND AFFORDABLE HOUSING, CROSSROADS OWNS AND MANAGES MORE THAN 375 PERMANENT SUPPORTIVE APARTMENTS STATEWIDE AND MAINTAINS STRONG WORKING RELATIONSHIPS WITH HUNDREDS OF LOCAL LANDLORDS. AS A RESULT, WE WERE ABLE TO HELP MORE THAN 2,500 PEOPLE, INCLUDING 61 DOMESTIC VIOLENCE SURVIVORS, END THEIR HOMELESSNESS LAST YEAR. OF THOSE, 340 HOUSEHOLDS RECEIVED UP TO 24 MONTHS OF RENTAL ASSISTANCE AND CASE MANAGEMENT SUPPORT THROUGH OUR RAPID REHOUSING PROGRAM, WHICH ALLOWED THEM TO MOVE INTO MARKET-RATE APARTMENTS STATEWIDE. ANOTHER 732 HOUSEHOLDS MOVED INTO PERMANENT SUPPORTIVE HOUSING, PRIMARILY INTO PROPERTIES THAT CROSSROADS OWNS. THESE APARTMENTS ARE DEEPLY SUBSIDIZED, ALLOWING FOR EXTREMELY LOW OR NO-INCOME RESIDENTS TO LIVE SAFELY WITH THE HOUSING-BASED SERVICES AND SUPPORT THEY NEEDFOR AS LONG AS THEY NEED.TO HELP ADDRESS RHODE ISLAND'S CRITICAL SHORTAGE OF AFFORDABLE HOUSING, CONSTRUCTION OF THE SUMMER STREET APARTMENTS IS ALSO WELL UNDERWAY. WHEN COMPLETE IN THE FALL OF 2025, MORE THAN 176 FORMERLY HOMELESS ADULTS WILL HAVE A BEAUTIFUL AND AFFORDABLE PLACE TO CALL HOME, MAKING SUMMER STREET THE LARGEST PERMANENT SUPPORTIVE HOUSING PROGRAM IN NEW ENGLAND.
- $1.1 million spent. EDUCATION AND EMPLOYMENT ASSISTANCE -IN ADDITION TO SHELTER AND HOUSING, CROSSROADS ALSO OFFERS A RANGE OF EDUCATION AND EMPLOYMENT PROGRAMS DESIGNED TO GIVE PEOPLE THE SKILLS THEY NEED TO INCREASE THEIR EARNED INCOME AND MAINTAIN THEIR HOUSING. IN 2024, 204 PEOPLE PARTICIPATED IN ONE OR MORE PROGRAMS DESIGNED TO HELP THEM INCREASE THEIR READING AND MATH SKILLS, WORK TOWARDS GETTING THEIR HIGH SCHOOL EQUIVALENCY, IMPROVE THEIR FINANCIAL LITERACY, TRAIN FOR A NEW CAREER OR LOOK FOR A JOB. OF THOSE, 67 CLIENTS FOUND NEW EMPLOYMENT. WE ARE PARTICULARLY PROUD OF OUR CERTIFIED NURSE ASSISTANT (CNA) PROGRAM, WHICH HAS GRADUATED NEARLY 160 CLASSES SINCE WE BEGAN OFFERING THE PROGRAM IN THE 1990S. IN 2024, 70 STUDENTS ENROLLED IN OUR CNA PROGRAM AND MORE THAN 34 OF THOSE GRADUATES ARE WORKING IN HOSPITALS, NURSING HOMES AND HOME HEALTH CARE ORGANIZATIONS TODAY.
Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Legitimacy checks
Is it registered with the IRS? Passed.
Listed in the IRS master file of tax-exempt organizations as a 501(c)(3) charitable organization.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated September 7, 2026.
Has the IRS revoked its tax-exempt status? Passed.
Not on the IRS automatic revocation list.
Source: Automatic revocation of exemption list, Internal Revenue Service, file dated September 30, 2026.
Are donations tax-deductible? Passed.
On the IRS list of organizations eligible to receive tax-deductible contributions.
Source: Publication 78 data: organizations eligible for tax-deductible contributions, Internal Revenue Service, file dated September 10, 2026.
Is it keeping up with its IRS filings? Passed.
Most recent return on file covers the year ending December 2024.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated September 7, 2026.
How long has it been tax-exempt? Passed.
Recognized by the IRS since December 1934.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated September 7, 2026.
Is it in good standing with state regulators? Passed.
Not on California's list of charities barred from soliciting. Other states are not yet checked.
Source: May Not Operate or Solicit for Charitable Purposes list, California Attorney General, Registry of Charities and Fundraisers, file dated October 7, 2026.
Ratings and checks are our reading of public records, using the published method. They are not a statement about anyone's honesty. If you work for this organization, you can send corrections or results, confirm you want gifts through Veridonate, or ask to be removed from giving.