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Volunteers of America Inc

EIN 04-6004304 · Jamaica Plain, MA

Public records show a registered, tax-exempt organization in good standing.

LegitimacyPassesRegistration and standingFinancial healthStrong100 out of 100GovernanceStrong100 out of 100Impact evidenceDescribes programsHow well its results are evidenced

What it says it does

VOAMA IS A MASSACHUSETTS, NON-PROFIT SPIRITUALLY-BASED HUMAN SERVICES ORGANIZATION INCORPORATED IN MASSACHUSETTS THAT PROVIDES SOCIAL SERVICES WITHIN SOUTHERN NEW ENGLAND UNDER A CHARTER FROM VOLUNTEERS OF AMERICA, INC. (VOA), A NATIONWIDE RELIGIOUS NON-PROFIT SPIRITUALLY BASED ORGANIZATION PROVIDING LOCAL HUMAN SERVICE PROGRAMS, AND OPPORTUNITIES FOR INDIVIDUAL AND COMMUNITY INVOLVEMENT.

Income
$23.6 million
Spending
$20.5 million
Spent on programs
81%
Reserves
12.4 months of spending
Largest source of income
fees for its services, 48%
Employees
202
Highest pay
$388,054, pres/ ceo

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Financial health

Strong: 100 out of 100.

  • Reserves

    35 of 35

    Spendable reserves would cover 12.4 months of spending.

  • Debt

    20 of 20

    It owes 15% of what it owns.

  • Living within its means

    15 of 15

    Income exceeded spending by 13% of income.

  • Income trend

    15 of 15

    Income rose 20% on the year before.

  • Spending floor

    15 of 15

    81% of spending went to programs and raising each dollar of donations cost 1 cents.

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Governance

Strong: 100 out of 100.

  • Independent board

    25 of 25

    10 of 11 voting board members are independent.

  • Conflict of interest policy

    15 of 15

    Has a written conflict of interest policy.

  • Whistleblower policy

    8 of 8

    Has a written whistleblower policy.

  • Record keeping policy

    7 of 7

    Has a written policy on keeping and destroying records.

  • Board minutes

    5 of 5

    Keeps minutes of board meetings.

  • Board sees the tax return

    10 of 10

    Gave the board a copy of this return before filing it.

  • Pay set independently

    5 of 5

    Sets its chief executive's pay through independent review and comparison.

  • Independent check of accounts

    15 of 15

    Its accounts were audited by an independent accountant.

  • No reported misuse

    10 of 10

    Reports no diversion of assets, excess benefits or loans to insiders.

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Impact evidence

Describes programs. Its tax return describes what it does but we have found no measurable results in it.

Programs described in its return (2)
  1. $5.4 million spent. FOSTERING INDEPENDENCE THE ORGANIZATION FOSTERS THE HEALTH AND INDEPENDENCE OF YOUTH, ADULTS AND SENIORS WITH MENTAL ILLNESS THROUGH ITS THE FAMILY CENTER FOR COUNSELING AND EDUCATION, A LICENSED COMMUNITY HEALTH CLINIC THAT PROVIDES ASSESSMENT AND TREATMENT SERVICES AND OPERATES TWO LOCATIONS IN TAUNTON AND QUINCY. THE ORGANIZATION FOSTERS THE HEALTH AND INDEPENDENCE OF THE ELDERLY THROUGH A WIDE RANGE OF INDEPENDENT, HEALTH CARE, AND ASSISTED-LIVING SERVICES AT ITS CONCORD AND AYER ASSISTED-LIVING FACILITIES.
  2. $11.2 million spent. PROMOTING SELF-SUFFICIENCY THE ORGANIZATION PROMOTES SELF-SUFFICIENCY FOR INDIVIDUALS WHO HAVE EXPERIENCED HOMELESSNESS OR OTHER PERSONAL CRISIS, INCLUDING CHEMICAL DEPENDENCY AND INVOLVEMENT WITH THE CORRECTIONS SYSTEM. THE HELLO HOUSES PROVIDE RESIDENTIAL TREATMENT FOR SUBSTANCE ABUSING MEN AND WOMEN, INCLUDING VETERANS AND INDIVIDUALS ON PROBATION. NEXT STEP APARTMENT PROVIDE SUPPORTIVE HOUSING AND AFTERCARE FOR WOMEN IN RECOVERY. THE SUPPORTIVE SERVICES FOR VETERAN FAMILIES PROGRAM ASSISTS VERY LOW INCOME VETERAN FAMILIES RESIDING IN OR TRANSITIONING TO PERMANENT HOUSING BY PROVIDING A RANGE OF SUPPORTIVE SERVICES DESIGNED TO PROMOTE HOUSING STABILITY. THE HOMELESS VETERANS REINTEGRATION PROGRAM CONNECTS INDIVIDUALS WITH EMPLOYMENT OPPORTUNITY, REFERRALS FOR COUNSELING, HOUSING, AND HEALTH CARE. PROMOTING SELF-SUFFICIENCY THE ORGANIZATION PROMOTES SELF-SUFFICIENCY FOR INDIVIDUALS WHO HAVE EXPERIENCED HOMELESSNESS OR OTHER PERSONAL CRISIS, INCLUDING CHEMICAL DEPENDENCY AND INVOLVEMENT WITH THE CORRECTIONS SYSTEM. THE HELLO HOUSES PROVIDE RESIDENTIAL TREATMENT FOR SUBSTANCE ABUSING MEN AND WOMEN, INCLUDING VETERANS AND INDIVIDUALS ON PROBATION. NEXT STEP APARTMENT PROVIDE SUPPORTIVE HOUSING AND AFTERCARE FOR WOMEN IN RECOVERY. THE SUPPORTIVE SERVICES FOR VETERAN FAMILIES PROGRAM ASSISTS VERY LOW INCOME VETERAN FAMILIES RESIDING IN OR TRANSITIONING TO PERMANENT HOUSING BY PROVIDING A RANGE OF SUPPORTIVE SERVICES DESIGNED TO PROMOTE HOUSING STABILITY. THE HOMELESS VETERANS REINTEGRATION PROGRAM CONNECTS INDIVIDUALS WITH EMPLOYMENT OPPORTUNITY, REFERRALS FOR COUNSELING, HOUSING, AND HEALTH CARE.

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Legitimacy checks

  1. Is it registered with the IRS? Passed.

    Listed in the IRS master file of tax-exempt organizations as a 501(c)(3) charitable organization.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated September 7, 2026.

  2. Has the IRS revoked its tax-exempt status? Passed.

    Not on the IRS automatic revocation list.

    Source: Automatic revocation of exemption list, Internal Revenue Service, file dated September 30, 2026.

  3. Are donations tax-deductible? Worth knowing.

    Not individually listed by the IRS as eligible, which is usual for churches. The master file records contributions to it as deductible.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated September 7, 2026.

  4. Is it keeping up with its IRS filings? Passed.

    Most recent return on file covers the year ending June 2025.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated September 7, 2026.

  5. How long has it been tax-exempt? Passed.

    Recognized by the IRS since May 1965.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated September 7, 2026.

  6. Is it in good standing with state regulators? Passed.

    Not on California's list of charities barred from soliciting. Other states are not yet checked.

    Source: May Not Operate or Solicit for Charitable Purposes list, California Attorney General, Registry of Charities and Fundraisers, file dated October 7, 2026.

Ratings and checks are our reading of public records, using the published method. They are not a statement about anyone's honesty. If you work for this organization, you can send corrections or results, confirm you want gifts through Veridonate, or ask to be removed from giving.