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Access Care Partners

EIN 04-2545848 · Holyoke, MA

Public records show a registered, tax-exempt organization in good standing.

LegitimacyPassesRegistration and standingFinancial healthGood74 out of 100GovernanceStrong100 out of 100Impact evidenceDescribes programsHow well its results are evidenced

What it says it does

WESTMASS ELDERCARE, INC. IS AN AGING SERVICES ACCESS POINT AND DESIGNATED AREA AGENCY ON AGING THAT PROVIDES SERVICES WHICH INCLUDE IN-HOME SUPPORT, INFORMATIONAL SERVICES, NURSING HOME ADVOCACY, LEGAL ASSISTANCE, MEAL SITE TRANSPORTATION AND HEALTH PROGRAMS FOR ELDERS AND OTHERS.

Income
$34.6 million
Spending
$34.6 million
Spent on programs
93%
Reserves
4.4 months of spending
Largest source of income
fees for its services, 98%
Employees
336
Volunteers
29
Highest pay
$204,364, executive director

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Financial health

Good: 74 out of 100. Higher than 65% of charities in its peer group (human services, $10m to $100m).

  • Reserves

    20 of 35

    Spendable reserves would cover 4.4 months of spending.

  • Debt

    16 of 20

    It owes 23% of what it owns.

  • Living within its means

    8 of 15

    Spending exceeded income by 0% of income.

  • Income trend

    15 of 15

    Income rose 3% on the year before.

  • Spending floor

    15 of 15

    93% of spending went to programs and raising each dollar of donations cost 0 cents.

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Governance

Strong: 100 out of 100. Higher than 35% of charities in its peer group (human services, $10m to $100m).

  • Independent board

    25 of 25

    13 of 13 voting board members are independent.

  • Conflict of interest policy

    15 of 15

    Has a written conflict of interest policy.

  • Whistleblower policy

    8 of 8

    Has a written whistleblower policy.

  • Record keeping policy

    7 of 7

    Has a written policy on keeping and destroying records.

  • Board minutes

    5 of 5

    Keeps minutes of board meetings.

  • Board sees the tax return

    10 of 10

    Gave the board a copy of this return before filing it.

  • Pay set independently

    5 of 5

    Sets its chief executive's pay through independent review and comparison.

  • Independent check of accounts

    15 of 15

    Its accounts were audited by an independent accountant.

  • No reported misuse

    10 of 10

    Reports no diversion of assets, excess benefits or loans to insiders.

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Impact evidence

Describes programs. Its tax return describes what it does but we have found no measurable results in it.

Programs described in its return (4)
  1. $17.6 million spent. ELDER SERVICES: HOME CARE SERVICES ARE TAILORED TO MEET INDIVIDUALNEEDS OF ELIGIBLE ELDERS 60+, AND MOST ARE COORDINATED THROUGHPROVIDER AGENCIES. AMONG THOSE SERVICES ARE INDIVIDUAL CAREMANAGEMENT, PERSONAL CARE ASSISTANCE, MEAL PREPARATION, LAUNDRY,HOUSEKEEPING, COMPANIONS, RESPITE FOR CAREGIVERS, MONEYMANAGEMENT, COORDINATION OF CARE AND NURSING HOME SCREENINGS.OMBUDSMAN PROGRAM PROVIDES A WAY FOR NURSING AND REST HOMERESIDENTS TO HAVE THEIR COMPLAINTS ADDRESSED; AND ALSO PROVIDESINFORMATION ABOUT NURSING AND REST HOMES. TRAINED VOLUNTEEROMBUDSMEN, CERTIFIED BY THE EXECUTIVE OFFICE OF ELDER AFFAIRS,VISIT NURSING AND REST HOMES ON A REGULAR BASIS.
  2. $4.6 million spent. PERSONAL/FOSTER CARE PROGRAM: ADULT FAMILY CARE PROVIDES A FOSTERHOME FOR OLDER ADULTS, PERSONS WITH PHYSICAL AND MENTALDISABILITIES, AND AIDS. AFC PROVIDES PROFESSIONAL NURSING ANDSOCIAL WORK SUPPORT. CAREGIVERS AND PARTICIPANTS ARE MATCHED ONTHE BASIS OF COMMON INTEREST, LOCATION, AND THE SPECIFIC NEEDS OFTHE PARTICIPANT. GROUP ADULT FOSTER CARE IS A MEDICAL PROGRAMTHAT PROVIDES DAILY PERSONAL CARE SERVICES TO ADULTS WITHIMPAIRMENTS, WHO LIVE IN MANAGED HOUSING COMPLEXES. PERSONAL CAREMANAGEMENT, PROVIDED THROUGH MASSHEALTH'S PCA PROGRAM, PROVIDESASSESSMENT, EVALUATION AND SKILLS TRAINING FOR ELIGIBLE CONSUMERSWHO WISH TO SELF-DIRECT THEIR OWN CARE, AS THE EMPLOYER OF THEIRPERSONAL CARE ATTENDANTS.
  3. $1.2 million spent. NUTRITION PROGRAM: ELDER NUTRITION PROGRAM PROVIDESWELL-BALANCED, HOT NOON MEALS FOR ELDERS 60+ (AND THEIR SPOUSES),MONDAY-FRIDAY, AT CONGREGATE MEALSITES OR DELIVERED TO THEIRHOMES. CONGREGATE MEALSITES PROVIDE OPPORTUNITIES FOR SOCIALINTERACTION, NUTRITION EDUCATION AND VOLUNTEER ACTIVITIES, AND ARELOCATED WITHIN THE COMMUNITY. HOT MEALS ARE DELIVERED TO FRAIL,HOMEBOUND ELDERS BY TRAINED DELIVERY STAFF, WHO MAY HELP TOCOMMUNICATE THE ELDER'S NEED FOR ADDITIONAL ASSISTANCE.
  4. $8.7 million spent. SUPPORTIVE HOUSING PROGRAM, SENIOR CARE OPTIONS COUNSELING, COMPANION SERVICES, ALZHEIMERS AND RELATED DISORDERS ASSISTANCE, OTHER ELDER SERVICES.

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Legitimacy checks

  1. Is it registered with the IRS? Passed.

    Listed in the IRS master file of tax-exempt organizations as a 501(c)(3) charitable organization.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  2. Has the IRS revoked its tax-exempt status? Passed.

    Not on the IRS automatic revocation list.

    Source: Automatic revocation of exemption list, Internal Revenue Service, file dated October 13, 2026.

  3. Are donations tax-deductible? Passed.

    On the IRS list of organizations eligible to receive tax-deductible contributions.

    Source: Publication 78 data: organizations eligible for tax-deductible contributions, Internal Revenue Service, file dated October 13, 2026.

  4. Is it keeping up with its IRS filings? Passed.

    Most recent return on file covers the year ending June 2025.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  5. How long has it been tax-exempt? Passed.

    Recognized by the IRS since December 1974.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  6. Is it in good standing with state regulators? Passed.

    Not on California's list of charities barred from soliciting. Other states are not yet checked.

    Source: May Not Operate or Solicit for Charitable Purposes list, California Attorney General, Registry of Charities and Fundraisers, file dated October 21, 2026.

Ratings and checks are our reading of public records, using the published method. They are not a statement about anyone's honesty. If you work for this organization, you can send corrections or results, confirm you want gifts through Veridonate, or ask to be removed from giving.