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Greater Springfield Senior Services Inc

EIN 04-2510895 · Springfield, MA

Public records show a registered, tax-exempt organization in good standing.

LegitimacyPassesRegistration and standingFinancial healthGood89 out of 100GovernanceStrong100 out of 100Impact evidenceDescribes programsHow well its results are evidenced

What it says it does

GREATER SPRINGFIELD SENIOR SERVICES, INC., FOUNDED IN 1972, IS A PRIVATE, NONPROFIT ORGANIZATION DEDICATED TO MAINTAINING QUALITY OF LIFE FOR OLDER ADULTS, CAREGIVERS, AND PERSONS WITH DISABILITIES. THIS MISSION IS ACHIEVED THROUGH THE PROVISION OF PROGRAMS AND SERVICES WHICH FOSTER INDEPENDENCE, DIGNITY, SAFETY AND PEACE OF MIND.

Income
$49.2 million
Spending
$46.8 million
Spent on programs
94%
Reserves
6.8 months of spending
Largest source of income
government grants, 58%
Employees
331
Volunteers
56
Highest pay
$207,212, executive director

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Financial health

Good: 89 out of 100.

  • Reserves

    28 of 35

    Spendable reserves would cover 6.8 months of spending.

  • Debt

    16 of 20

    It owes 21% of what it owns.

  • Living within its means

    15 of 15

    Income exceeded spending by 5% of income.

  • Income trend

    15 of 15

    Income rose 10% on the year before.

  • Spending floor

    15 of 15

    93% of spending went to programs and raising each dollar of donations cost 0 cents.

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Governance

Strong: 100 out of 100.

  • Independent board

    25 of 25

    18 of 18 voting board members are independent.

  • Conflict of interest policy

    15 of 15

    Has a written conflict of interest policy.

  • Whistleblower policy

    8 of 8

    Has a written whistleblower policy.

  • Record keeping policy

    7 of 7

    Has a written policy on keeping and destroying records.

  • Board minutes

    5 of 5

    Keeps minutes of board meetings.

  • Board sees the tax return

    10 of 10

    Gave the board a copy of this return before filing it.

  • Pay set independently

    5 of 5

    Sets its chief executive's pay through independent review and comparison.

  • Independent check of accounts

    15 of 15

    Its accounts were audited by an independent accountant.

  • No reported misuse

    10 of 10

    Reports no diversion of assets, excess benefits or loans to insiders.

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Impact evidence

Describes programs. Its tax return describes what it does but we have found no measurable results in it.

Programs described in its return (4)
  1. $10.4 million spent. STATE HOME CARE PROGRAM (SERVED 2,292 CLIENTS):PURPOSE IS TO ASSIST ELDERS IN THE COMMONWEALTH OF MASSACHUSETTS TO SECURE AND MAINTAIN MAXIMUM INDEPENDENCE IN THEIR HOME ENVIRONMENT. CASE MANAGERS COMPLETE AN ASSESSMENT TO DETERMINE CLINICAL AND FINANCIAL ELIGIBILITY, DEVELOP A SERVICE PLAN, ARRANGE FOR SERVICES FROM ONE OF THE MANY PROVIDERS WITH WHICH THE ORGANIZATION CONTRACTS, AND MONITOR SERVICES ON A SCHEDULED AND AS-NEEDED BASIS. SERVICES GENERALLY INCLUDE, BUT ARE NOT LIMITED TO, ONE OR MORE OF THE FOLLOWING: ADULT DAY HEALTH, HOME HEALTH AIDE, HOMEMAKER, PERSONAL CARE, HOME-DELIVERED MEALS, PERSONAL EMERGENCY RESPONSE SYSTEM, AND TRANSPORTATION. ELIGIBILITY FOR THIS PROGRAM REQUIRES A NEED FOR ASSISTANCE FOR A REGULATED NUMBER OF ACTIVITIES OR INSTRUMENTAL ACTIVITIES OF DAILY LIVING AS WELL AS AN INCOME AT OR BELOW SPECIFIED GUIDELINES. ELDERS ABOVE THE GUIDELINES MAY ELECT TO PAY FOR THE SERVICES AT FULL VALUE.
  2. $6.6 million spent. ADULT FAMILY CARE PROGRAM (SERVED 293 CLIENTS):THIS PROGRAM PROVIDES CARE AND SUPPORT IN A HOME ENVIRONMENT FOR INDIVIDUALS 16 YEARS OF AGE AND OLDER WHO, BECAUSE OF MEDICAL, PHYSICAL, COGNITIVE OR PSYCHIATRIC PROBLEMS, CANNOT SAFELY LIVE ALONE. THE PROGRAM MATCHES THE PARTICIPANT WITH A FAMILY THAT MEETS HIS OR HER MEDICAL NEEDS AND PERSONAL INTEREST. ELIGIBILITY FOR THIS PROGRAM REQUIRES THAT THE INDIVIDUAL MEET CLINICAL ELIGIBILITY GUIDELINES AND BE RECEIVING MASSHEALTH OR ENROLLED IN A SENIOR CARE OPTIONS OR ONE CARE PROGRAM.
  3. $5.5 million spent. COMMUNITY CHOICES PROGRAM (SERVED 147 CLIENTS):PURPOSE IS TO ASSIST ELDERS IN THE COMMONWEALTH OF MASSACHUSETTS TO SECURE AND MAINTAIN MAXIMUM INDEPENDENCE IN THEIR HOME ENVIRONMENT. CASE MANAGERS COMPLETE AN ASSESSMENT TO DETERMINE CLINICAL AND FINANCIAL ELIGIBILITY, DEVELOP A SERVICE PLAN, ARRANGE FOR SERVICES FROM ONE OF THE MANY PROVIDERS WITH WHICH THE ORGANIZATION CONTRACTS, AND MONITOR SERVICES ON A SCHEDULED AND AS-NEEDED BASIS. SERVICES GENERALLY INCLUDE, BUT ARE NOT LIMITED TO, ONE OR MORE OF THE FOLLOWING: ADULT DAY HEALTH, HOME HEALTH AIDE, HOMEMAKER, PERSONAL CARE, HOME-DELIVERED MEALS, AND TRANSPORTATION. ELIGIBILITY FOR THIS PROGRAM REQUIRES THAT THE ELDER BE CLINICALLY ELIGIBLE FOR NURSING HOME PLACEMENT AND BE RECEIVING MASSHEALTH.
  4. $21.1 million spent. TITLE III C, TITLE III E, OTHER TITLE III PROGRAMS, PROTECTIVE SERVICES, CLINICAL ASSESSMENT & ELIGIBILITY, CONGREGATE HOUSING, ENHANCED COMMUNITY OPTIONS, PERSONAL CARE MANAGEMENT, MONEY MANAGEMENT, COMMUNITY PROGRAMS, GERIATRIC MENTAL HEALTH, OPTIONS COUNSELING, ADSSP PART B, UNITED ONE CARE, BENEFIT SUPPORT SPECIALIST, HOSPITAL TO HOME GRANT, COMMUNITY TRANSITIONS LIASION PROGRAM AND SUPPORTIVE HOUSING

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Legitimacy checks

  1. Is it registered with the IRS? Passed.

    Listed in the IRS master file of tax-exempt organizations as a 501(c)(3) charitable organization.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  2. Has the IRS revoked its tax-exempt status? Passed.

    Not on the IRS automatic revocation list.

    Source: Automatic revocation of exemption list, Internal Revenue Service, file dated October 13, 2026.

  3. Are donations tax-deductible? Passed.

    On the IRS list of organizations eligible to receive tax-deductible contributions.

    Source: Publication 78 data: organizations eligible for tax-deductible contributions, Internal Revenue Service, file dated October 13, 2026.

  4. Is it keeping up with its IRS filings? Passed.

    Most recent return on file covers the year ending June 2025.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  5. How long has it been tax-exempt? Passed.

    Recognized by the IRS since April 1973.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  6. Is it in good standing with state regulators? Passed.

    Not on California's list of charities barred from soliciting. Other states are not yet checked.

    Source: May Not Operate or Solicit for Charitable Purposes list, California Attorney General, Registry of Charities and Fundraisers, file dated October 21, 2026.

Ratings and checks are our reading of public records, using the published method. They are not a statement about anyone's honesty. If you work for this organization, you can send corrections or results, confirm you want gifts through Veridonate, or ask to be removed from giving.