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North Suffolk Community Services Inc

EIN 04-2317215 · Chelsea, MA

Public records show a registered, tax-exempt organization in good standing.

LegitimacyPassesRegistration and standingFinancial healthFair62 out of 100GovernanceStrong100 out of 100Impact evidenceDescribes programsHow well its results are evidenced

What it says it does

NORTH SUFFOLK COMMUNITY SERVICES SUPPORTS INDIVIDUALS AND FAMILIES ACROSS THE LIFESPAN IN THEIR PURSUIT OF INDEPENDENCE AND STABILITY BY PROVIDING A COMPREHENSIVE ARRAY OF TREATMENT AND RECOVERY SERVICES. OUR APPROACH IS TO INTERVENE AS EARLY AS POSSIBLE; INCORPORATE PERSONAL CHOICES AND PROMOTE PREVENTION AND EDUCATION.

Income
$83.8 million
Spending
$82.9 million
Spent on programs
89%
Reserves
1.8 months of spending
Largest source of income
government grants, 62%
Employees
1,195
Volunteers
46
Highest pay
$317,269, cmo

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Financial health

Fair: 62 out of 100.

  • Reserves

    10 of 35

    Spendable reserves would cover 1.8 months of spending.

  • Debt

    10 of 20

    It owes 41% of what it owns.

  • Living within its means

    12 of 15

    Income exceeded spending by 1% of income.

  • Income trend

    15 of 15

    Income rose 11% on the year before.

  • Spending floor

    15 of 15

    89% of spending went to programs and raising each dollar of donations cost 0 cents.

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Governance

Strong: 100 out of 100.

  • Independent board

    25 of 25

    9 of 9 voting board members are independent.

  • Conflict of interest policy

    15 of 15

    Has a written conflict of interest policy.

  • Whistleblower policy

    8 of 8

    Has a written whistleblower policy.

  • Record keeping policy

    7 of 7

    Has a written policy on keeping and destroying records.

  • Board minutes

    5 of 5

    Keeps minutes of board meetings.

  • Board sees the tax return

    10 of 10

    Gave the board a copy of this return before filing it.

  • Pay set independently

    5 of 5

    Sets its chief executive's pay through independent review and comparison.

  • Independent check of accounts

    15 of 15

    Its accounts were audited by an independent accountant.

  • No reported misuse

    10 of 10

    Reports no diversion of assets, excess benefits or loans to insiders.

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Impact evidence

Describes programs. Its tax return describes what it does but we have found no measurable results in it.

Programs described in its return (5)
  1. $28.3 million spent. DEPARTMENT OF MENTAL HEALTH ADULT COMMUNITY CLINICAL SERVICES (ACCS) PROGRAM ASSISTS MORE THAN 500 ADULTS WITH SERIOUS MENTAL ILLNESS WHO HAVE BEEN REFERRED BY THE DEPARTMENT OF MENTAL HEALTH AND ARE IN NEED OF SUPPORT FOR THEIR RECOVERY EFFORTS. THE PROGRAM IS BASED ON THE PRINCIPLES OF PSYCHIATRIC REHABILITATION, PERSON-CENTERED PLANNING AND THE BELIEF THAT RECOVERY IS POSSIBLE. THE PERSONS SERVED MAY LIVE IN THEIR OWN APARTMENTS OR IN NORTH SUFFOLK OWNED AND LEASED PROPERTIES. EACH PERSON SERVED WORKS WITH A TEAM OF SUPPORT SPECIALISTS WHO HELP IN THE DEVELOPMENT OF AN INDIVIDUALIZED ACTION PLAN THAT ADDRESSES LIFE GOALS. THE PROGRAM HAS SPECIALISTS IN THE AREAS OF EMPLOYMENT, HOUSING, SUBSTANCE ABUSE AND PEER SUPPORT TO SUPPORT PEOPLE IN THEIR OWN RECOVERY JOURNEY. THE ACCS SPECIALTY TEAMS INCLUDE DEAF SERVICES AND TEAMS WORKING WITH CHINESE, VIETNAMESE AND CAMBODIAN COMMUNITIES. THE TEAMS ALSO HAVE REGISTERED NURSES TO ADDRESS MEDICAL CONCERNS AND PSYCHIATRY TO ADDRESS MENTAL HEALTH ISSUES. THE INTENSITY AND FREQUENCY OF SERVICES IS FLEXIBLE TO ENSURE THAT SUPPORTS ARE AVAILABLE TO MEET PERSON'S SERVED CHANGING NEEDS. THE PROGRAM SERVED 588 UNDUPLICATED CLIENTS FOR 173,783 UNITS OF SERVICE. A UNIT OF SERVICE CONSISTS OF ONE DAY. THE ABOVE NOTED REVENUE DOES NOT INCLUDE CONTRACT AND GRANT FUNDING.
  2. $17.7 million spent. DEPARTMENT OF DEVELOPMENTAL DISABILITIES AND MASSACHUSETTS COMMISSION FOR THE BLIND RESIDENTIAL AND INDIVIDUAL COMMUNITY SUPPORTS PROGRAMS SERVE INDIVIDUALS WITH DEVELOPMENT DISABILITIES IN STAFF SUPPORTED CONGREGATE CARE SETTINGS, INDEPENDENT COMMUNITY LIVING SETTINGS, SUPPORTED EMPLOYMENT, DAY SERVICES, CLINICAL AND EMERGENCY SERVICES. WE UTILIZE INDIVIDUALLY TAILORED PERSON CENTERED APPROACHES THAT SUPPORT EACH INDIVIDUAL'S RIGHT TO SELF DIRECT THEIR LIVES AND CHOOSE THE SUPPORTS THAT THEY MAY REQUIRE TO REMAIN IN THE COMMUNITY. THE PROGRAM SERVED 129 UNDUPLICATED CLIENTS FOR 49,634 UNITS OF SERVICE. A UNIT OF SERVICE CONSISTS OF 24/7 AROUND THE CLOCK CARE. THE ABOVE NOTED REVENUE DOES NOT INCLUDE CONTRACT AND GRANT FUNDING.
  3. $12.3 million spent. NSCS OUTPATIENT SERVICES OFFERS BEHAVIORAL HEALTH AND ADDICTION TREATMENT AT THE CHELSEA, EAST BOSTON, REVERE COUNSELING CENTERS AND FREEDOM TRAIL CLINIC IN GOVERNMENT CENTER, BOSTON. IN ADDITION OUR CHILD OUTPATIENT TEAM OFFERS SCHOOL BASED COUNSELING IN FIVE SCHOOLS IN OUR COMMUNITIES. THE SERVICES ARE PROVIDED FOR CHILDREN, ADOLESCENTS AND ADULTS AND INCLUDE INDIVIDUAL, COUPLES, FAMILY AND GROUP THERAPY. IN ADDITION WE PROVIDE PSYCHIATRY SERVICES INCLUDING DIAGNOSTIC EVALUATIONS AND MEDICATION MANAGEMENT. OUR OUTPATIENT SERVICES ARE OFFERED IN ENGLISH, SPANISH, PORTUGUESE, VIETNAMESE, KHMER AND AMERICAN SIGN LANGUAGE (ASL) BY BILINGUAL STAFF.
  4. $7.5 million spent. NSCS CHILD AND FAMILY SERVICES OFFERS BEHAVIORAL HEALTH AND ADDICTION TREATMENT CLINICAL SUPPORT, PREVENTION SERVICES, CASE MANAGEMENT AND SCHOOL BASED SERVICES. NSCS OPERATES EARLY CHILDHOOD SERVICES AND FAMILY SUPPORTS FOR CHILDREN AGES 0-5. OUTPATIENT SERVICES INCLUDE INDIVIDUAL THERAPY, PSYCHIATRY AND GROUP THERAPY SERVICES IN CLINICS LOCATED IN CHELSEA, EAST BOSTON, BOSTON AND REVERE FOR ADULTS AND KIDS. EMERGENCY SERVICES ARE PROVIDED IN WINTHROP, EAST BOSTON, REVERE, CHELSEA AND CHARLESTOWN WHICH PROVIDE 24/7 CLINICAL INTERVENTION FOR BEHAVIORAL HEALTH CRISIS. NSCS ALSO OPERATES TWO RECOVERY SUPPORT CENTERS AND PEER SUPPORT AND RECOVERY COACH SERVICES.
  5. $8.1 million spent. OTHER PROGRAMS

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Legitimacy checks

  1. Is it registered with the IRS? Passed.

    Listed in the IRS master file of tax-exempt organizations as a 501(c)(3) charitable organization.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  2. Has the IRS revoked its tax-exempt status? Passed.

    Not on the IRS automatic revocation list.

    Source: Automatic revocation of exemption list, Internal Revenue Service, file dated November 6, 2026.

  3. Are donations tax-deductible? Passed.

    On the IRS list of organizations eligible to receive tax-deductible contributions.

    Source: Publication 78 data: organizations eligible for tax-deductible contributions, Internal Revenue Service, file dated October 13, 2026.

  4. Is it keeping up with its IRS filings? Passed.

    Most recent return on file covers the year ending June 2025.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  5. How long has it been tax-exempt? Passed.

    Recognized by the IRS since January 1966.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  6. Is it in good standing with state regulators? Passed.

    Not on California's list of charities barred from soliciting. Other states are not yet checked.

    Source: May Not Operate or Solicit for Charitable Purposes list, California Attorney General, Registry of Charities and Fundraisers, file dated November 4, 2026.

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