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Eliot Community Human Services Inc

EIN 04-2316924 · Lexington, MA

Public records show a registered, tax-exempt organization in good standing.

LegitimacyPassesRegistration and standingFinancial healthFair54 out of 100GovernanceStrong100 out of 100Impact evidenceDescribes programsHow well its results are evidenced

What it says it does

SEE SCHEDULE O

Income
$255.9 million
Spending
$250.1 million
Spent on programs
90%
Reserves
0.8 months of spending
Largest source of income
government grants, 74%
Employees
2,685
Volunteers
12
Highest pay
$472,687, president/ceo

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Financial health

Fair: 54 out of 100. Higher than 45% of charities in its peer group (mental health, over $100m).

  • Reserves

    4 of 35

    Spendable reserves would cover 0.8 months of spending.

  • Debt

    5 of 20

    It owes 51% of what it owns.

  • Living within its means

    15 of 15

    Income exceeded spending by 2% of income.

  • Income trend

    15 of 15

    Income rose 16% on the year before.

  • Spending floor

    15 of 15

    90% of spending went to programs and raising each dollar of donations cost 0 cents.

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Governance

Strong: 100 out of 100. Higher than 31% of charities in its peer group (mental health, over $100m).

  • Independent board

    25 of 25

    12 of 12 voting board members are independent.

  • Conflict of interest policy

    15 of 15

    Has a written conflict of interest policy.

  • Whistleblower policy

    8 of 8

    Has a written whistleblower policy.

  • Record keeping policy

    7 of 7

    Has a written policy on keeping and destroying records.

  • Board minutes

    5 of 5

    Keeps minutes of board meetings.

  • Board sees the tax return

    10 of 10

    Gave the board a copy of this return before filing it.

  • Pay set independently

    5 of 5

    Sets its chief executive's pay through independent review and comparison.

  • Independent check of accounts

    15 of 15

    Its accounts were audited by an independent accountant.

  • No reported misuse

    10 of 10

    Reports no diversion of assets, excess benefits or loans to insiders.

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Impact evidence

Describes programs. Its tax return describes what it does but we have found no measurable results in it.

Programs described in its return (4)
  1. $85.5 million spent. ADULT COMMUNITY SERVICES: PROVIDING COMMUNITY BASED RESIDENTIAL PROGRAMMING TO ADULTS WITH CHRONIC MENTAL ILLNESS AS WELL AS TO ADULTS WITH DEVELOPMENTAL DISABILITIES IN HOMES LOCATED THROUGHOUT THE COMMONWEALTH. ALSO PROVIDING SUPPORT TO THE SAME POPULATIONS WHO HAVE ATTAINED A SUFFICIENT LEVEL OF SELF-PRESERVATION AND LIVE IN THEIR OWN APARTMENTS, THIS SUPPORT IS DONE THROUGH CASE MANAGEMENT AND COMMUNITY SUPPORT SERVICES. WE ALSO OFFER PACT PROGRAMS THAT DELIVER AN INTENSIVE, COMMUNITY-BASED ARRAY OF SERVICES FOR INDIVIDUALS WITH MENTAL ILLNESS WHO REQUIRE A HIGHER LEVEL OF SUPPORT, BUT MAY BE RESISTANT TO TRADITIONAL MODELS OF TREATMENT. DAY SERVICES FOR THIS POPULATION ARE OFFERED IN DIFFERENT AREAS AND SERVE THE VARIOUS LEVELS OF THE POPULATION. WE OFFER CLUBHOUSE SERVICES THROUGH A NATIONAL MODEL OF CARE TO INDIVIDUALS WITH MENTAL ILLNESS THAT PROVIDES WRAPAROUND SERVICES TO ADULTS. THESE DAY PROGRAMS OFFER LIFE SKILLS AS WELL AS VOCATIONAL AND EMPLOYMENT SUPPORT.
  2. $63.1 million spent. HOMELESS SERVICES: ELIOT'S HOMELESS SERVICES DIVISION PROVIDES A COMPREHENSIVE CONTINUUM OF SERVICES DESIGNED TO IDENTIFY AND ADDRESS CLINICAL AND SYSTEMIC BARRIERS TO OBTAINING OR MAINTAINING HOUSING IN A COLLABORATIVE FASHION WITH INDIVIDUALS AND FAMILIES SERVED. ELIOT'S HOMELESS SERVICES DIVISION ALSO OPERATES 3 EMERGENCY FAMILY SHELTER SITES AND 3 LOW THRESHOLD HOUSING PROGRAMS THAT SERVE INDIVIDUALS WITH CHRONIC CO-OCCURRING BEHAVIORAL HEALTH AND SUBSTANCE ABUSE DISORDERS. OUTREACH TO THE UNHOUSED POPULATION ACROSS THE COMMONWEALTH IS CONDUCTED IN STATE AND LOCALLY FUNDED SHELTERS, DROP IN AND WARMING CENTERS, AND PLACES NOT MEANT FOR HUMAN HABITATION. ONCE HOUSING IS SUCCESSFULLY LEVERAGED THROUGH FEDERAL, STATE OR LOCAL RESOURCES, ELIOT PERSONNEL IN PARTNERSHIP WITH VARIOUS COMMUNITY BASED ORGANIZATIONS PROVIDE MULTIDISCIPLINARY TENANCY SUSTAINING SERVICES THAT COINCIDE WITH THE IDENTIFIED NEEDS AND TREATMENT PREFERENCES OF THE INDIVIDUAL. ALL PROGRAMS PROVIDE PREVENTATIVE SUPPORT TO MITIGATE THE RISK OF HOMELESSNESS.
  3. $45.4 million spent. BEHAVIORAL HEALTH SERVICES: ELIOT OPERATES TWO URGENT OUTPATIENT MENTAL SITES AND 3 LOW THRESHOLD HOUSING PROGRAMS THAT SERVE INDIVIDUALS WITH CHRONIC CO-OCCURRING BEHAVIORAL HEALTH AND SUBSTANCE ABUSE DISORDERS. OUTREACH TO THE UNHOUSED POPULATION ACROSS THE COMMONWEALTH IS CONDUCTED IN STATE AND LOCALLY FUNDED SHELTERS, DROP IN AND WARMING CENTERS, AND PLACES NOT MEANT FOR HUMAN HABITATION. ONCE HOUSING IS SUCCESSFULLY LEVERAGED THROUGH FEDERAL, STATE OR LOCAL RESOURCES, ELIOT PERSONNEL IN PARTNERSHIP WITH VARIOUS COMMUNITY BASED ORGANIZATIONS HEALTH CENTERS USING A MULTI-DISCIPLINARY TEAM OF PSYCHIATRISTS, PSYCHOLOGISTS, SOCIAL WORKERS, MENTAL HEALTH COUNSELORS, AND OTHER PROFESSIONALS TO ADMINISTER A FULL RANGE OF CLINICAL AND SUPPORT SERVICES, RESULTING IN A COMPREHENSIVE, COLLABORATIVE APPROACH TO TREATMENT. WE ALSO OPERATE TWO COMMUNITY BEHAVIORAL HEALTH CENTERS (CBHC) THAT ARE A ONE STOP SHOP FOR A NUMBER OF BEHAVIORAL HEALTH AND/OR SUBSTANCE USE TREATMENT PROGRAMS INCLUDING URGENT AND EMERGENCY SERVICES, CRISIS STABILIZATION UNIT, INDIVIDUAL AND FAMILY THERAPY SERVICES, INCLUDING CARE COORDINATION WITH PRIMARY CARE. THESE SERVICES ARE AVAILABLE FOR ALL AGES (YOUTH, FAMILIES AND ADULTS) AND ARE AVAILABLE 24/7.ELIOT, IN ASSOCIATION AND IN AFFILIATION WITH INSITUTIONS OF HIGHER EDUCATION AND HOSPITALS IN EDUCATION, PROVIDES TRAINING PROGRAMS FOR PROFESSIONALS IN THE MENTAL HEALTH COUNSELING AND BEHAVIORAL HEALTH FIELD. ELIOT ALSO ENGAGES IN RESEARCH AND CLINICAL STUDIES IN THE FIELD OF MENTAL HEATLH.
  4. $30.9 million spent. YOUTH SERVICES: ELIOT COMMUNITY HUMAN SERVICES PARTNERS WITH THE DEPARTMENTS OF YOUTH SERVICES AND CHILDREN AND FAMILIES TO PROVIDE RESIDENTIAL SERVICES TO CHILDREN AND YOUTH AGES BIRTH THROUGH 21 YEARS OLD. WE HAVE DEVELOPED A NETWORK OF INNOVATIVE PROGRAMS WHICH SERVE THE SPECIALIZED NEEDS OF CHILD, ADOLESCENT AND TRANSITIONAL AGE POPULATIONS ACROSS THE COMMONWEALTH. OUR RANGE OF SOCIAL SERVICES AND JUVENILE JUSTICE PROGRAMS STRIVE TO PROVIDE CHILDREN, YOUTH AND FAMILIES WITH VALUES, SKILLS, AND STRENGTHS NECESSARY TO FACE AND OVERCOME PERSONAL CHALLENGES IN A WAY THAT WILL ENABLE THEM TO LEAD HEALTHY AND PRODUCTIVE LIVES. RESIDENCES PROVIDE SAFE, STRUCTURED AND TRAUMA INFORMED ENVIRONMENTS.

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Legitimacy checks

  1. Is it registered with the IRS? Passed.

    Listed in the IRS master file of tax-exempt organizations as a 501(c)(3) charitable organization.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  2. Has the IRS revoked its tax-exempt status? Passed.

    Not on the IRS automatic revocation list.

    Source: Automatic revocation of exemption list, Internal Revenue Service, file dated October 13, 2026.

  3. Are donations tax-deductible? Passed.

    On the IRS list of organizations eligible to receive tax-deductible contributions.

    Source: Publication 78 data: organizations eligible for tax-deductible contributions, Internal Revenue Service, file dated October 13, 2026.

  4. Is it keeping up with its IRS filings? Passed.

    Most recent return on file covers the year ending June 2025.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  5. How long has it been tax-exempt? Passed.

    Recognized by the IRS since August 2007.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  6. Is it in good standing with state regulators? Passed.

    Not on California's list of charities barred from soliciting. Other states are not yet checked.

    Source: May Not Operate or Solicit for Charitable Purposes list, California Attorney General, Registry of Charities and Fundraisers, file dated October 21, 2026.

Ratings and checks are our reading of public records, using the published method. They are not a statement about anyone's honesty. If you work for this organization, you can send corrections or results, confirm you want gifts through Veridonate, or ask to be removed from giving.