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Passes our checks

North Star Family Services Inc

EIN 03-0387748 · Leominster, MA

Public records show a registered, tax-exempt organization in good standing.

LegitimacyPassesRegistration and standingFinancial healthFair50 out of 100GovernanceStrong100 out of 100Impact evidenceDescribes programsHow well its results are evidenced

What it says it does

PROVIDE STABLE HOUSING, COMPREHENSIVE SERVICES AND ADVOCACY FOR FAMILIES IN NEED OF SUPPORT.

Income
$2.2 million
Spending
$1.2 million
Spent on programs
67%
Reserves
-42.1 months of spending
Largest source of income
donations and private grants, 44%
Employees
11
Volunteers
300
Highest pay
$203,110, president & ceo

Source: Form 990 for the year ending December 31, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Financial health

Fair: 50 out of 100. Higher than 19% of charities in its peer group (human services, $1m to $10m).

  • Reserves

    0 of 35

    Spendable reserves are negative: it owes or has committed more than it holds.

  • Debt

    5 of 20

    It owes 52% of what it owns.

  • Living within its means

    15 of 15

    Income exceeded spending by 46% of income.

  • Income trend

    15 of 15

    Income rose 15% on the year before.

  • Spending floor

    15 of 15

    67% of spending went to programs and raising each dollar of donations cost 16 cents.

Source: Form 990 for the year ending December 31, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Governance

Strong: 100 out of 100. Higher than 65% of charities in its peer group (human services, $1m to $10m).

  • Independent board

    25 of 25

    15 of 16 voting board members are independent.

  • Conflict of interest policy

    15 of 15

    Has a written conflict of interest policy.

  • Whistleblower policy

    8 of 8

    Has a written whistleblower policy.

  • Record keeping policy

    7 of 7

    Has a written policy on keeping and destroying records.

  • Board minutes

    5 of 5

    Keeps minutes of board meetings.

  • Board sees the tax return

    10 of 10

    Gave the board a copy of this return before filing it.

  • Pay set independently

    5 of 5

    Sets its chief executive's pay through independent review and comparison.

  • Independent check of accounts

    15 of 15

    Its accounts were audited by an independent accountant.

  • No reported misuse

    10 of 10

    Reports no diversion of assets, excess benefits or loans to insiders.

Source: Form 990 for the year ending December 31, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Impact evidence

Describes programs. Its tax return describes what it does but we have found no measurable results in it.

Programs described in its return (2)
  1. $405,582 spent. BONNIE'S PLACE:THE NORTH STAR SHELTER OFFERS CONSISTENT, PERSONALIZED CASE MANAGEMENT AND SUPPORT. SPECIFICALLY, OUR STAFF PROVIDES THE FOLLOWING SERVICES:EMERGENCY SHELTER AND MEALS:PROVIDE WHATEVER NEEDS A FAMILY REQUIRE WHETHER THAT BE CLOTHING, TOILETRIES, BEDDING, SCHOOL SUPPLIES AND EVEN BIRTHDAY PRESENTS FOR THE CHILDREN. WARM MEALS ARE PROVIDED DAILY BY A ROTATION OF 300 VOLUNTEERS.INDIVIDUALIZED CASE MANAGEMENT:PROVIDE INTENSIVE, INDIVIDUALIZED CASE MANAGEMENT FOR FAMILIES TO HELP THEM GAIN STABILITY AND INDEPENDENCE. THIS INCLUDES AIDING FAMILIES WITH EMPLOYMENT, LOCATING CHILDCARE, OBTAINING TRANSPORTATION, LEARNING HOW TO MANAGE THEIR FINANCES AND BUDGET APPROPRIATELY, DIRECTING THEM TO APPROPRIATE RESOURCES, AND MORE.EDUCATIONAL TRAINING:PROVIDE TRAININGS FOR THE FAMILIES TO HELP THEM BUILD LIFE SKILLS THAT THEY CAN TAKE WITH THEM WHEN THEY EXIT THE SHELTER. TRAININGS INCLUDE TOPICS SUCH AS BUDGETING, NUTRITION, STRESS MANAGEMENT, RESUME WRITING, POSITIVE PARENTING, JOB SEARCHING, INTERVIEWING FOR JOBS, TENANT RIGHTS, ETC.
  2. $376,013 spent. JOURNEY HOME:THE NORTH STAR FAMILY SERVICES - JOURNEY HOME HOUSING OFFERS SUPPORTIVE, PERMANENT, SUBSIDIZED HOUSING TO 15 FAMILIES. NORTH STAR HAD APPROXIMATELY 350 FAMILIES APPLY FOR THESE APARTMENTS. AN ELECTRONIC LOTTERY WAS PERFORMED BY OUR MANAGEMENT COMPANY MAKING OPPORTUNITIES COUNT. THE CHOSEN FAMILIES TRANSITIONED INTO THEIR APARTMENTS IN AUGUST 2025.EACH JOURNEY HOME FAMILY HAS THEIR OWN LEASE AND HAS A PARKING SPOT AVAILABLE IF THEY HAVE A VEHICLE. FAMILIES MEET WITH OUR SERVICE COORDINATOR ON A MONTHLY BASIS TO GAIN SUPPORT, RESOURCES, IDENTIFY NEEDS AND TO MAINTAIN A POSITIVE RELATIONSHIP WITH NORTH STAR. ADDITIONALLY, MONTHLY "CIRCLE MEETINGS" ARE SCHEDULED THAT ARE INFORMATION-BASED SESSIONS THAT ARE INTENDED TO PROVIDE RESOURCES AND SUPPORT TO FAMILIES ON VARIOUS TOPICS.

Source: Form 990 for the year ending December 31, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Legitimacy checks

  1. Is it registered with the IRS? Passed.

    Listed in the IRS master file of tax-exempt organizations as a 501(c)(3) charitable organization.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated September 7, 2026.

  2. Has the IRS revoked its tax-exempt status? Passed.

    Not on the IRS automatic revocation list.

    Source: Automatic revocation of exemption list, Internal Revenue Service, file dated September 30, 2026.

  3. Are donations tax-deductible? Passed.

    On the IRS list of organizations eligible to receive tax-deductible contributions.

    Source: Publication 78 data: organizations eligible for tax-deductible contributions, Internal Revenue Service, file dated September 10, 2026.

  4. Is it keeping up with its IRS filings? Passed.

    Most recent return on file covers the year ending December 2025.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated September 7, 2026.

  5. How long has it been tax-exempt? Passed.

    Recognized by the IRS since July 2002.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated September 7, 2026.

  6. Is it in good standing with state regulators? Passed.

    Not on California's list of charities barred from soliciting. Other states are not yet checked.

    Source: May Not Operate or Solicit for Charitable Purposes list, California Attorney General, Registry of Charities and Fundraisers, file dated October 7, 2026.

Ratings and checks are our reading of public records, using the published method. They are not a statement about anyone's honesty. If you work for this organization, you can send corrections or results, confirm you want gifts through Veridonate, or ask to be removed from giving.