The Mental Health Center of Greater Manchester Inc
Public records show a registered, tax-exempt organization in good standing.
What it says it does
To provide mental health services for persons in the Greater Manchester, NH area.
- Income
- $46.9 million
- Spending
- $45.6 million
- Spent on programs
- 85%
- Reserves
- -0.1 months of spending
- Largest source of income
- fees for its services, 92%
- Employees
- 580
- Volunteers
- 23
- Highest pay
- $361,292, chief medical director
Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Financial health
Fair: 55 out of 100.
Reserves
0 of 35Spendable reserves are negative: it owes or has committed more than it holds.
Debt
10 of 20It owes 48% of what it owns.
Living within its means
15 of 15Income exceeded spending by 3% of income.
Income trend
15 of 15Income rose 11% on the year before.
Spending floor
15 of 1585% of spending went to programs and raising each dollar of donations cost 0 cents.
Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Governance
Strong: 100 out of 100.
Independent board
25 of 2520 of 20 voting board members are independent.
Conflict of interest policy
15 of 15Has a written conflict of interest policy.
Whistleblower policy
8 of 8Has a written whistleblower policy.
Record keeping policy
7 of 7Has a written policy on keeping and destroying records.
Board minutes
5 of 5Keeps minutes of board meetings.
Board sees the tax return
10 of 10Gave the board a copy of this return before filing it.
Pay set independently
5 of 5Sets its chief executive's pay through independent review and comparison.
Independent check of accounts
15 of 15Its accounts were audited by an independent accountant.
No reported misuse
10 of 10Reports no diversion of assets, excess benefits or loans to insiders.
Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Impact evidence
Describes programs. Its tax return describes what it does but we have found no measurable results in it.
Programs described in its return (4)
- $10.6 million spent. Case Management - Mental Health Services to Individuals:The Mental Health Center of Greater Manchester (MHCGM) is a private, non-profit system of comprehensive mental health services. The System provides highly accessible mental health counseling services and programs for individuals and families, which are aimed at putting MHCGM's clients on a path to wellness. MHCGM operates over 30 programs, is the largest provider of outpatient behavioral health services in New Hampshire, and is affiliated with the Department of Psychiatry at Dartmouth Medical School. MHCGM became a Certified Community Behavioral Health Clinic (CCBHC) in 2024. CCBHCs provide whole person care, including care coordination with other healthcare providers, primary care screening and monitoring, and adoption of over 300 quality criteria by which the organization is measured by the NH Department of Health and Human Services. In fiscal year 2025, MHCGM served over 8,900 individuals. MHCGM provides a broad range of therapeutic, functional support, case management and rehabilitative services to approximately 5,500 people who have a serious and/or persistent mental illness.
- $7.1 million spent. Child & Adolescent Services:One in five children between the ages of 13 and 18 have or will have a diagnosable mental illness. MHCGM employs an expert team of child therapists, psychiatrists and other mental health professionals trained to treat serious emotional and behavioral issues in children and adolescents. Following a thorough evaluation, MHCGM will develop an individualized treatment plan that can be provided either on-site or in the home and community. During fiscal year 2025, MHCGM worked with 1,554 child and adolescent patients and provided 89,703 services to this group. In 2024, MHCGM adopted an Open Access model for adult and child/adolescent intakes, eliminating wait times for an initial appointment.
- $691,012 spent. Vocational Services - Sheltered Workshop, Client-Run Businesses, and Integrated Employee Placement and Support (IPS):Vocational Services IPS is an evidence-based model that assists clients in finding meaningful, integrated, and competitive employment in the community. The model emphasizes job development, rapid job search, time-unlimited follow-along supports, client preferences, and zero-exclusion criteria. Vocational specialists work side-by-side with clients in the community to assist them in reaching their job goals, to assist in managing work incentives, and to develop job leads utilizing face-to-face job development with competitive employers. IPS vocational specialists also work collaboratively with vocational rehabilitation for clients who would choose to either return to school, or who would require other types of support not within the IPS model. The IPS team serves all CSS and medication services clients at the Center. Clients are screened for and referred to IPS directly from intake or at any time during treatment, including self-referral. Amongst participants in IPS, there is a 70% employment rate on average, as compared to the national average employment rate of individuals with SMI/SPMI at 25%.
- $20.5 million spent. MHCGM continues to maintain numerous other operations that serve the general wellbeing and health of its community. These services include elder-care and emergency services, other vocational services, non-eligible, assertive community treatment (ACT) teams, community residences and support services, housing outreach programs, In-Shape Health Choices and Healthy Changes programs, and other assorted health and wellbeing services. MHCGM also operates the Cypress Center, a 16-bed acute psychiatric residential treatment program that serves as one of the three remaining Designated Receiving Facilities for adults in New Hampshire. MHCGM's Division of Emergency Services, Crisis Stabilization & Interim Care (ES) provided 2,192 crisis evaluations and emergency interventions helping 630 patients at the Emergency Department of Catholic Medical Center. Rapid response made 1,073 Community Deployments serving 2,283 patients. ES operates 24 hours per day, 7 days a week, and offers a daytime walk-in center along with follow-up crisis stabilization services and interim outpatient care. For persons experiencing crisis in the community, MHCGM offers the Rapid Response/Mobile Crisis Response Team, a program designed to provide a quick and seamless response through the deployment of mental health clinicians and peer support and recovery coaches. MHCGM operates three residential programs with a capacity for 56 residents.
Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Legitimacy checks
Is it registered with the IRS? Passed.
Listed in the IRS master file of tax-exempt organizations as a 501(c)(3) charitable organization.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated September 7, 2026.
Has the IRS revoked its tax-exempt status? Passed.
Not on the IRS automatic revocation list.
Source: Automatic revocation of exemption list, Internal Revenue Service, file dated September 30, 2026.
Are donations tax-deductible? Passed.
On the IRS list of organizations eligible to receive tax-deductible contributions.
Source: Publication 78 data: organizations eligible for tax-deductible contributions, Internal Revenue Service, file dated September 10, 2026.
Is it keeping up with its IRS filings? Passed.
Most recent return on file covers the year ending June 2025.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated September 7, 2026.
How long has it been tax-exempt? Passed.
Recognized by the IRS since August 1962.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated September 7, 2026.
Is it in good standing with state regulators? Passed.
Not on California's list of charities barred from soliciting. Other states are not yet checked.
Source: May Not Operate or Solicit for Charitable Purposes list, California Attorney General, Registry of Charities and Fundraisers, file dated October 7, 2026.
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