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Waypoint

EIN 02-0222164 · Manchester, NH

Public records show a registered, tax-exempt organization in good standing.

LegitimacyPassesRegistration and standingFinancial healthStrong90 out of 100GovernanceStrong100 out of 100Impact evidenceDescribes programsHow well its results are evidenced

What it says it does

WAYPOINT IS A NONPROFIT ORGANIZATION, FOUNDED IN 1850, WITH A MISSION TO EMPOWER PEOPLE OF ALL AGES THROUGH AN ARRAY OF HUMAN SERVICES AND ADVOCACY. WAYPOINT ADHERES TO THE HIGHEST STANDARDS OF PRACTICE AND IS THE ONLY ORGANIZATION IN NEW HAMPSHIRE TO BE ACCREDITED BY THE COUNCIL ON ACCREDITATION.WAYPOINT HAS HISTORICALLY BEEN THE FIRST SERVICE PROVIDER TO RESPOND TO THE STATE'S MOST PRESSING NEEDS RESPONDING TO CHILD LABOR OF THE 1900S, CHILD ABUSE IN THE 1940S, THE SPIKE IN YOUTH HOMELESSNESS IN THE 1960S, HUMAN TRAFFICKING IN THE 2010S, AND CONTINUES THAT TREND TODAY. EACH YEAR WE SERVE AN AVERAGE OF 7,500 INDIVIDUALS, CHILDREN, AND FAMILIES ACROSS NEW HAMPSHIRE. NEARLY 90% OF OUR CLIENTS LIVE IN POVERTY OR WITH VERY LOW INCOMES.THESE SERVICES SPAN THE LIFE CYCLE FROM PRENATAL TO SENIORS, AND FALL UNDER FOUR CORE CARE AREAS: EARLY CHILDHOOD AND FAMILY SUPPORT, FAMILY PRESERVATION AND STRENGTHENING, HOMELESS YOUTH AND YOUNG ADULTS, AND HOMECARE.

Income
$23.7 million
Spending
$22.9 million
Spent on programs
80%
Reserves
14.3 months of spending
Largest source of income
fees for its services, 39%
Employees
410
Volunteers
39
Highest pay
$263,938, chief executive officer

Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Financial health

Strong: 90 out of 100. Higher than 88% of charities in its peer group (human services, $10m to $100m).

  • Reserves

    35 of 35

    Spendable reserves would cover 14.3 months of spending.

  • Debt

    20 of 20

    It owes 13% of what it owns.

  • Living within its means

    15 of 15

    Income exceeded spending by 3% of income.

  • Income trend

    5 of 15

    Income fell 15% on the year before.

  • Spending floor

    15 of 15

    80% of spending went to programs and raising each dollar of donations cost 4 cents.

Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Governance

Strong: 100 out of 100. Higher than 35% of charities in its peer group (human services, $10m to $100m).

  • Independent board

    25 of 25

    14 of 14 voting board members are independent.

  • Conflict of interest policy

    15 of 15

    Has a written conflict of interest policy.

  • Whistleblower policy

    8 of 8

    Has a written whistleblower policy.

  • Record keeping policy

    7 of 7

    Has a written policy on keeping and destroying records.

  • Board minutes

    5 of 5

    Keeps minutes of board meetings.

  • Board sees the tax return

    10 of 10

    Gave the board a copy of this return before filing it.

  • Pay set independently

    5 of 5

    Sets its chief executive's pay through independent review and comparison.

  • Independent check of accounts

    15 of 15

    Its accounts were audited by an independent accountant.

  • No reported misuse

    10 of 10

    Reports no diversion of assets, excess benefits or loans to insiders.

Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Impact evidence

Describes programs. Its tax return describes what it does but we have found no measurable results in it.

Programs described in its return (4)
  1. $6.4 million spent. EARLY CHILDHOOD AND FAMILY SUPPORT - EDUCATION AND SUPPORT TO IMPROVE PARENTING, STRENGTHEN FAMILIES, PREVENT CHILD ABUSE, AND NEGLECT, AND ENSURE THE HEALTHY DEVELOPMENT OF CHILDREN ARE PROVIDED IN HOMES AND THROUGH FAMILY RESOURCE CENTERS THROUGHOUT NH. THIS INCLUDES HOME VISITING SERVICES THAT SUPPORT FAMILIES AND SUPPORT AND THERAPY FOR INFANTS AND TODDLERS WITH, OR AT-RISK OF, DEVELOPMENTAL DISABILITIES AND DELAYS. WAYPOINT ALSO OPERATES A CHILDCARE CENTER (THE CHILDREN'S PLACE AND PARENT EDUCATION CENTER) PROVIDING A UNIQUE COMBINATION OF EDUCATIONAL AND FAMILY SUPPORT. YOUNG CHILDREN STARTING LIFE AT A DISADVANTAGE RECEIVE CRITICAL SERVICES TO ENSURE A GOOD BEGINNING AND TO OPTIMIZE THEIR CHANCES FOR LIFELONG SUCCESS.
  2. $6.0 million spent. FAMILY PRESERVATION AND STRENGTHENING - INTENSIVE HOME-BASED PROGRAMS IN PARTNERSHIP WITH THE DIVISION OF CHILDREN, YOUTH, AND FAMILIES TO RESTORE POSITIVE FAMILY FUNCTIONING FOR YOUTH AND FAMILIES INVOLVED WITH THE CHILD WELFARE AND JUVENILE JUSTICE SYSTEMS AS WELL AS VOLUNTARY SERVICES FOR FAMILIES THAT ARE AT RISK TO STABILIZE FAMILIES. PROGRAMS ARE DELIVERED IN THE HOME, SCHOOLS, OR COMMUNITY, AND INCLUDE MENTAL HEALTH COUNSELING AND SUBSTANCE ABUSE TREATMENT, AS WELL AS A COMPLEX SYSTEM OF FAMILY STABILIZATION AND PRESERVATION PROGRAMS. WAYPOINT EMPOWERS FAMILIES WITH THE SKILLS AND RESOURCES THEY NEED TO PROVIDE FOR THEIR CHILDREN AND BECOME SELFSUFFICIENT.
  3. $4.0 million spent. HOMELESS YOUTH AND YOUNG ADULTS - A CONTINUUM OF CARE DESIGNED TO SUPPORT YOUTH AND YOUNG ADULTS (12-25) IN EXITING HOMELESSNESS AND FINDING LONG-TERM INDEPENDENCE AND STABILITY. SERVICES FEATURE STREET-BASED OUTREACH, BASIC NEEDS FULFILLMENT AT DROPIN CENTERS, CRISIS INTERVENTION, EDUCATIONAL AND VOCATIONAL ADVOCACY, HOUSING, AND CASE MANAGEMENT. WAYPOINT OPERATES THE ONLY LOW-BARRIER EMERGENCY SHELTER SPECIFICALLY FOR ADULTS AGED 1824 WHO ARE EXPERIENCING OR ARE ATRISK OF HOMELESSNESS.
  4. $1.8 million spent. HOMECARE - IN-HOME SUPPORT FOR SENIORS AND ADULTS WITH DISABILITIES SO THEY CAN MAINTAIN THEIR INDEPENDENCE SAFELY IN THEIR COMMUNITY, AND FAMILY-STRENGTHENING SUPPORT AND RESOURCES, FOR CHILDREN WITH CHRONIC HEALTH CONDITION AND THEIR FAMILIES. WAYPOINT PROVIDES SERVICES DELIVERED BY PERSONAL CARE SERVICE PROVIDERS, NURSES, AND LNAS IN HOMES THAT HELP WITH EVERYTHING FROM COOKING AND CLEANING TO PERSONAL HYGIENE, MEDICATION REMINDERS, MOBILITY, AND HELP WITH DAILY TASKS. WAYPOINT PROVIDES ADDITIONAL SUPPORT FOR CHILDREN, FAMILIES, AND INDIVIDUALS THROUGH A STRONG ADVOCACY PROGRAM, ESTABLISHED IN 1971. THE COMBINATION OF ADVOCACY AND DIRECT SERVICE PRACTICE UNIQUELY POSITIONS WAYPOINT TO SERVE THE BEST INTERESTS OF NEW HAMPSHIRE CHILDREN.

Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Legitimacy checks

  1. Is it registered with the IRS? Passed.

    Listed in the IRS master file of tax-exempt organizations as a 501(c)(3) charitable organization.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated September 7, 2026.

  2. Has the IRS revoked its tax-exempt status? Passed.

    Not on the IRS automatic revocation list.

    Source: Automatic revocation of exemption list, Internal Revenue Service, file dated September 30, 2026.

  3. Are donations tax-deductible? Passed.

    On the IRS list of organizations eligible to receive tax-deductible contributions.

    Source: Publication 78 data: organizations eligible for tax-deductible contributions, Internal Revenue Service, file dated September 10, 2026.

  4. Is it keeping up with its IRS filings? Passed.

    Most recent return on file covers the year ending December 2024.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated September 7, 2026.

  5. How long has it been tax-exempt? Passed.

    Recognized by the IRS since September 1942.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated September 7, 2026.

  6. Is it in good standing with state regulators? Passed.

    Not on California's list of charities barred from soliciting. Other states are not yet checked.

    Source: May Not Operate or Solicit for Charitable Purposes list, California Attorney General, Registry of Charities and Fundraisers, file dated October 7, 2026.

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