Goodwill Industries of Northern New England
Public records show a registered, tax-exempt organization in good standing.
What it says it does
Goodwill Industries of Northern New England invests in people who need support to achieve their life and work goals.
- Income
- $93.3 million
- Spending
- $86.2 million
- Spent on programs
- 89%
- Reserves
- 4.3 months of spending
- Largest source of income
- other income, 67%
- Employees
- 2,636
- Volunteers
- 16
- Highest pay
- $417,352, ceo
Source: Form 990 for the year ending December 31, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Financial health
Good: 75 out of 100. Higher than 56% of charities in its peer group (employment, $10m to $100m).
Reserves
20 of 35Spendable reserves would cover 4.3 months of spending.
Debt
10 of 20It owes 46% of what it owns.
Living within its means
15 of 15Income exceeded spending by 8% of income.
Income trend
15 of 15Income rose 98% on the year before.
Spending floor
15 of 1589% of spending went to programs and raising each dollar of donations cost 2 cents.
Source: Form 990 for the year ending December 31, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Governance
Strong: 100 out of 100. Higher than 41% of charities in its peer group (employment, $10m to $100m).
Independent board
25 of 2514 of 14 voting board members are independent.
Conflict of interest policy
15 of 15Has a written conflict of interest policy.
Whistleblower policy
8 of 8Has a written whistleblower policy.
Record keeping policy
7 of 7Has a written policy on keeping and destroying records.
Board minutes
5 of 5Keeps minutes of board meetings.
Board sees the tax return
10 of 10Gave the board a copy of this return before filing it.
Pay set independently
5 of 5Sets its chief executive's pay through independent review and comparison.
Independent check of accounts
15 of 15Its accounts were audited by an independent accountant.
No reported misuse
10 of 10Reports no diversion of assets, excess benefits or loans to insiders.
Source: Form 990 for the year ending December 31, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Impact evidence
Describes programs. Its tax return describes what it does but we have found no measurable results in it.
Programs described in its return (5)
- $51.5 million spent. Retail: Employees of the retail division collected over 60 million pounds of donated goods from communities throughout Maine, New Hampshire, and northern Vermont. Those goods, along with other items, were sorted, processed, and priced for sale in 29 brick & mortar stores, two buy-the-pound outlets, and four online stores. T-shirts and other textiles that were not sold through these channels were baled and sold in the aftermarket. Computer donations are sorted for their highest and best use through our Good Tech initiative or responsibly recycled through our partnership in Dell Reconnect. The retail division provides job training opportunities for our Workforce Services participants as appropriate.
- $7.9 million spent. Disability Services: The disability services division served over 150 individuals through several programs including: 24/7/365 residential services, neurorehabilitation services, community integration services for the Deaf, as well as pre-vocational and life skill programs for adults with intellectual disabilities.
- $11.7 million spent. Workforce Services: Employees in the Workforce Services division delivered services to more than 8,000 youth and adults whose life circumstances present significant barriers to successful employment and stability. Personalized services include our successful Job Connection model of intensive life navigation: one-on-one guidance, coaching, training, and career advising to help assure positive outcomes on-the-job that lead to the participant building a stable life. This aligns with our work with hundreds of businesses in our region to help them meet their workforce development goals through our services. Our AmeriCorps programs build the career capacity of the AmeriCorps members and the resiliency of communities in which they serve. Workforce Services provided services for people in our region looking for jobs, including resume creation, interview preparation, as well as overall career, training and education services including intensive one-on-one support, on-the-job training, coaching and job placement referrals.
- $1.5 million spent. Good Clean Property Services: Employees from diverse backgrounds and experiences, receive on-the-job training and supervision to deliver customized cleaning and grounds services using eco-friendly products and processes in office and retail environments.
- $4.1 million spent. Various Other Program Services
Source: Form 990 for the year ending December 31, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Legitimacy checks
Is it registered with the IRS? Passed.
Listed in the IRS master file of tax-exempt organizations as a 501(c)(3) charitable organization.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated September 7, 2026.
Has the IRS revoked its tax-exempt status? Passed.
Not on the IRS automatic revocation list.
Source: Automatic revocation of exemption list, Internal Revenue Service, file dated September 30, 2026.
Are donations tax-deductible? Passed.
On the IRS list of organizations eligible to receive tax-deductible contributions.
Source: Publication 78 data: organizations eligible for tax-deductible contributions, Internal Revenue Service, file dated September 10, 2026.
Is it keeping up with its IRS filings? Passed.
Most recent return on file covers the year ending December 2025.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated September 7, 2026.
How long has it been tax-exempt? Passed.
Recognized by the IRS since August 1969.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated September 7, 2026.
Is it in good standing with state regulators? Passed.
Not on California's list of charities barred from soliciting. Other states are not yet checked.
Source: May Not Operate or Solicit for Charitable Purposes list, California Attorney General, Registry of Charities and Fundraisers, file dated October 7, 2026.
Ratings and checks are our reading of public records, using the published method. They are not a statement about anyone's honesty. If you work for this organization, you can send corrections or results, confirm you want gifts through Veridonate, or ask to be removed from giving.